I strongly do not recommend Bridge First Insurance. My experience with them has been frustrating,…read morecostly, and revealing of serious gaps in their knowledge and customer care. I had an SR22 filing, a legal requirement that only the insurance company can see--not the customer. In June 2025, I sold my car and canceled the title. I then asked Bridge First to cancel my insurance. They did so without warning me that canceling an active SR22 policy would lead to automatic suspension of my driver's license. The cancellation was processed by Jessica, with no mention of the SR22, no questions asked, and no warning. A simple reminder would have saved me from losing my license, paying $175 in fees, and going through the stress of reinstating my driving privileges. When I called to understand what went wrong, I spoke with Wade, who was dismissive and unhelpful. Instead of assisting, he said it wasn't their responsibility to check my file or remind me about the SR22. Worse, he tried to shift the blame to Progressive, insisting that they--not Bridge First--should have warned me. He also claimed he couldn't discuss the SR22 further unless I showed it to him or got it from the DMV--a clear sign he doesn't understand that SR22 filings are only visible to insurance providers, not consumers. As a result, I wasted another hour on hold with the DMV, only to confirm what Bridge First should have known all along. This is unacceptable. Bridge First Insurance acts as if they are only here to sell policies--not to support or protect their customers. They take no responsibility when things go wrong, and their staff clearly lack basic knowledge about what they're selling. They also refused to continue communication, leaving me to clean up the mess alone. If you're looking for a company that understands insurance and values its customers, look elsewhere. Bridge First will not stand by your side, and their negligence will cost you time, money, and unnecessary stress. They do not deserve the ratings they currently have.

Jack is responsive, knowledgeable and treated me - a new customer - like I was a longtime client…read more He is friendly and does very well at balancing value and ensuring the coverage that's safe and proper for the client. I am very impressed.

Art Lander was very professional and kind. He made sure to walk me through each step of…read moretransferring my CT policy to VA, and made the process so easy and worry free. The rate was outstanding, and the office is welcoming. Staff was always friendly (even to my three year old who was hungry and cranky!). Convenient office hours and location, too. I highly recommend this agency!

From the owner: Every business has different needs when purchasing insurance. Whether your business is new or…read moreestablished, Value Insurance Agency Inc. can help you navigate through the options and ensure you get the best insurance at a great value. Because Value Insurance Agency Inc. is an independent insurance agency, we can research the products of many carriers in order to find you the best combination of price and coverage. Value Insurance Agency Inc. is a member of the Independent Insurance Agents of Virginia, Inc. and the Independent Insurance Agents & Brokers of America. Licensed to serve clients in Virginia, Maryland, and Washington, DC. We specialize in Business Insurance, Commercial General Liability, Commercial Auto, Workers Compensation, Umbrella Liability, Professional Liability, Cyber Security Insurance and Flood Insurance. We are located in Alexandria, a short walk from the King St-Old Town Metro station.

My contact at Clarke & Sampson is Bill. While he is knowledgeable, he is extremely slow to respond…read moreto client requests. It often feels like he doesn't care about the client's needs or urgency. If you have an emergency or need timely support, you absolutely cannot rely on his service. I expected more responsiveness from an insurance provider, but unfortunately, this has been a frustrating and disappointing experience.

I have been working with several agents looking for a small business BOP policy for several weeks…read more Then I found Scott Jefferson at Clarke & Sampson. Scott listened carefully to my specific needs. He got me exactly what I asked for, it was accomplished within hours and he found better coverage at about 30% less than ANYONE. I sincerely thank Scott and I can't thank him enough.

Very professional and detail oriented. Communications timely and prompt. Prices competitive.read more

I was really impressed with Anna Coulson's customer service and professionalism. The turn around…read moretime for a quote and finalizing the policy was great. I highly recommend Anna Coulson. I would give more stars if I could.

Thank you so much Eric Coats. This is an insurance company every one needs. A company that is very…read moreprofessional and know how to take care of the needs of their customers. Eric Coats who is a very nice person to talk to with and gets the job done. Once again thank you Eric Coats and State Farm insurance for being my representative.

From the owner: Our mission is to provide our State Farm customers with prompt and efficient services to help them…read moredetermine and manage their daily and future insurance needs. To keep them informed, to help minimize their losses and to promptly assist them when they are confronted with unexpected losses. License #: MD-33385, DC-101382, VA-798910

They contacted me with request for an email and phone number over a week ago and have yet to hear…read morefrom them. I openly stated I was looking solely for health insurance and they did not specify if they could provide this service. Disappointed.

From the owner: Guzhuna is a risk and wealth advisory firm, built on the philosophy that protecting wealth and…read moregrowing it are not separate pursuits. Headquartered in New York and serving clients across the United States and Internationally, we work with business owners, executives, and families whose financial lives require more than capable advice across individual engagements. We offer insurance, investment management, wealth structuring, estate planning, and business advisory as one integrated strategy. Our approach is built from the ground up. Risk is assessed and structured before capital is deployed. Every component of a client's financial life is designed to function as one coherent whole, from the protection of what has been built to the planning of what comes next, and the legacy that follows. We carry no proprietary products and maintain no affiliations that would influence our recommendations. Our only obligation is to the long-term integrity of the financial lives entrusted to us. Independent. Unconflicted. Built to endure.

Amazing company! They helped me promptly and professionally. After searching for the right…read moreinsurance for weeks, I'm very happy with Rightaway.

From the owner: RightAway Insurance of Alexandria Virginia is a trusted choice independent insurance agency. We…read moreare dedicated to serving the residents of Va, MD, PA, DC. We assist with navigating the world of Car Insurance, Home Insurance, Life Insurance and Commercial Insurance. Our local agents live, volunteer, and serve Alexandria, Sterling, Reston, Burke, and Arlington Virginia. We are a 5 star rated insurance agency with thousands of satisfied customers all over Virginia. We offer free valuable assistance to small businesses of the community. We help with everything from business structure, Search engine optimization, navigating the world of AI in business. We also find the right General Liability and Worker's Compensation Insurance for you.

I contacted Walt Terry Insurance Agency to get automobile and homeowners insurance quotes…read more I was told agent Bill Cody was on the telephone so I left a message on his voicemail. Four hours later after not hearing from Mr. Cody, I called back and was told to leave a message on the voicemail of agent Antoine Hooper who was at lunch. Therefore I left a message on Mr. Hooper's voicemail I did not receive the minimal courtesy of a return phone call from either of the agents. Walt Terry's business must doing so well that returning phone calls is not a priority.

Amazing experience and wonderful customer service . I will be sending referrals to this officeread more

Terrible customer service. I arrived 15 minutes before my appointment to make sure there wasn't a…read moreline and to have myself before my appointment and it was like an issue. Both of the ladies had bad attitudes. Told me that they have deadlines and that what I am there for is "just extra". Whatever that means. I hope who ever has insurance with them gets way better service if they need to make a claim. I would support any business services here.