I recently switched my auto insurance to Erie through the Oberryman Insurance Agency, and the…read moreexperience was fantastic! Orlando Berryman took the time to explain everything clearly and made the whole transition completely stress-free. It's wonderful having such a knowledgeable, helpful local agency right here in Woodbridge. Highly recommend working with Orlando!

Oberryman Agency, managed by Orlando Berryman, is an exceptional agency. At every turn (my…read morequestions or filing a claim) Orlando is there promptly to provide advice and support. I can speak most highly of his professionalism!

My company has been with Nuzum Insurance Agency since 2015 and we never had issues with them. Eric…read moreand Bruce were very knowledgeable and gave us the best deal for our needs. I recommend this insurance company 100%. Keep up the great work!

I unfortunately have dealt with Nuzum for years and always end up on the receiving end of poor…read morecustomer service and ignorance. I asked to shop rates within their network of agencies for a better rate. After being told they would look into for me, 6 months pass by of ignored phone calls. When purchasing my home, ignorance of the timing needed for coverage lead to issues with my closing. Even after everything, when I switched out of using their agency to deal directly with an insurance company (which is so much better than whatever you call this service), I called to terminate my coverages. I was given attitude over the phone and told I would need to send an email to verify my request. I sent the email with the requested termination date that night. Wouldn't ya know it, no response. Three and a half weeks later, I called the insurance provider directly to verify cancellation because, yet again, it is impossible to get ahold of anyone in this agency. The insurance provider said that there were no requests to terminate coverage. If you want to waste your time and money with poor representation and complete disregard for anything you ask for, Nuzum Insurance is the place for you.

Outstanding service by Rosanna Stout at this Craig Griffith Agent State Farm!! Sooooo user friendly…read moreand helpful, plus they are saving me thousands per year compared to my previous home, auto, and umbrella insurance policies.

Not responsive to inquires. Service was poorly delivered. The agent was not very helpful.read more

State Farm agent Ty Nguyen and his staff have served my renters and auto insurance needs since I…read moremoved to Virginia 2 years ago. They have provided prompt replies to my inquiries and have displayed professionalism. I trust them with my insurance needs and will continue to be a loyal customer. I highly recommend them. Thank you to the entire staff and special kudos to Tania Nguyen for being so kind and thorough.

Ty is very helpful agent! Helped me with home, car and second car bundle as well as rental unit…read morepricing. I appreciate that I can email and get answers and process going.

We have had our homeowners policy through Jesse and State Farm for many, many years. In the last…read morefive or so years, we switched our auto policy to State Farm as well. Every dealing I have had with anyone in this office has been exemplary. Questions are answered promptly and with full explanation. They have been willing, several times, to run different hypothetical scenarios as we explore coverage options. When my daughter bought a house, they also worked with her to get the best policy and coverage possible. Their rates were competitive from the start, but their service and attention made the decision easy for her. Insurance is insurance. For me, the service makes the difference.

After coming back to the States from an assignment over seas in 2011 we insured our two cars…read morethrough Jesse Long - BIG mistake! Tuesday evening we go through the mail and find a letter from the DMV that our insurance has been terminated and if we did not show proof of new insurance our license plates as well as drivers licenses would be taken from us 10 days later! Now, that was complete news to us, as we never heard anything from Jesse directly nor State Farm in general. As it was after hours we called the hotline who gave us the next shock: We were driving without policy since December 2012!!! The hotline worker told us as it was too long ago since the policies were terminated we would have to wait to the morning to talk to our agent and reinstate our policies. I called Jesse Long the next day to find out what had happened. He said that they needed our Drivers Licence numbers and the file showed that one of his associates claimed she had called and left a message about it, and had sent an email - well, both never happened! I asked him to tell my our number and email on file, maybe that was wrong. But no, both were correct. I was understandably upset how something like this could have happened, leaving us uninsured for 3 whole month!!! He apologized, rather half heartedly. I said that I was surprised that those glitches can happen and that his associate is obviously not reliable. He then jumped in that she is a very reliable person and does great work. Really??? After all this he is defending her and not showing concern for the situation that her lack in trying to get in touch with us left us in? I told him that my definition of the word "reliable" was clearly different from his. This could have potential left us paying hundreds of thousandths of dollars in case of an accident, and him going off how good a worker this girl is who screwed it up to get in touch with us, I just find no words for. Needless to say we moved our Insurance to another Insurer.

Ty was very friendly and receptive to my inquiry and got me sorted out in record time! Highly…read morerecommend!

Outstanding service from Ty Nguyen's State Farm office! Huge shoutout to Tania, who truly went the…read moreextra mile. She took the time to call me at 8:00 PM just to help me secure a discount on my car insurance. You can tell they genuinely care about their clients and work hard to get you the best rates. If you need auto insurance, definitely reach out to this team!

I have been with Lighthouse Insurance for almost 10 years. They ensure my primary residence, my…read morerental property, and my automobiles. In fact, just today my mother switched insurance providers to Lighthouse Insurance as well. The staff is amazing. They are incredibly knowledgeable, and very personable and friendly. I never feel like I am bothering them or asking a stupid question if I reach out. They are very responsive and also work very hard to make sure that you are getting the best coverage available for the best price. Lighthouse Insurance is under the Erie Insurance umbrella. So you were getting all of the benefits of a large provider, but with much more personalized service. I cannot recommend them enough!

Thought I found a good thing when I started doing business with Lighthouse. Things changed when I…read moreneeded to make a claim. The staff is great, but the principle was decidedly unhelpful, unknowlegeable and unprofessional. One call to another provider and I am now saving approx. $1,400.00 p/year. Beware.

Amazing company with clear communication and strong overall customer service experience. I highly…read morerecommend this company as they provide cheap reliable car insurance. Their quality is unquestionably better than most other companies.