All State insurance...DO NOT USE... as soon as we can sell this home and move, we will NEVER use…read morethis company ever again. According to them... we should have xray vision to see under our foundation for a leak....2 blown up hot water heaters...1 caught fire due to the leak and the 2nd one was installed for 10 days and done. Claim denied.... due to no internal damage. Only covers within 4 walls..No difference between home owners and a home warranty.. warranty is cheaper..RWS is awesome with home warranties. Even All State corporate will not assist with this problem.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I started my insurance career in 1968 and opened my agency in 1975. Being involved in my community is important to me. I'm proud to say I've helped 100 Black Men of Indianapolis secure an Allstate Foundation Helping Hands grant to put toward the development of young men in the program. This program is near and dear to me and I look forward to my continued support of the organization. I've lived in Indianapolis since 1972, after spending four years in the Army, reaching the rank of infantry captain. My wife, Carolyn, and I have two children, Adrian Jr. and Leah, and three grandchildren, Alexander, Gavin and Georgia. We love spending time with our family and going to restaurants, as well attending events downtown, on Mass Ave and in Broad Ripple Village. When I'm not in the office or with family, I enjoy bowling, golfing and listening to music. When you come into my agency, you'll find a team with a depth of knowledge that's honest and compassionate about each customer's individual needs. Stop by my agency located at the intersection with Doubletree Boulevard and North Michigan Road, or give us a call today!

My agent Ken was amazing! Great customer service. Very knowledgeable about the products and…read moreservices offered. Ken went above and beyond for me to make sure I had coverage for the busy holiday weekend!!! I would definitely recommend. Thank you Ken!!!!!

Great guy! Went straight to business and helped explaining everything. He's for the people.read more

We've been with Josh since the pandemic. He and his staff were very professional, attentive and…read moreaccessible at first. Recently, I've never been able to reach him or someone that can help make changes to my coverage. IF the phone gets answered, it's someone who's not able to access and modify my account, and they let me know they'll give Josh a message. I've waited since July for a callback from Josh, and still haven't heard from him. With a complex industry as insurance, we should all pick an agent that'll advocate for us. Unfortunately, that's not the case here.

From the owner: IN-908202 Our Mission is to connect with members of Indianapolis while building long lasting…read morerelationships within Marion County. We are closely located to Carmel, Zionsville, Westfield, and Whitestown. We are committed to offering auto insurance, homeowners insurance, renters insurance and life insurance to our Indianapolis community. When is the last time you sat down with your agent to review your policies in whole? Our goal is to save you money while making sure your family is protected properly.

Amazing Staff! Very knowledgeable and very professional! I highly recommend them for any insurance…read moreneeds!

From the owner: Our team mission is to personally know each of our State Farm customers, so that we can better…read moreunderstand what matters most to you, and help guide you in your insurance needs. Our goal is to provide the very best service and guidance when it comes to your insurance needs, whether it is for your autos, your home, your life or your business. We are here for you. License #: IN-3664125

Darrell, I hope you see this. Your professionalism is unnerving at best. When someone is giving…read moreyou their business, you are extremely nice up front. You answer questions, give feedback, etc. but as soon as you have them locked it, those communications cease. Maybe that's the problem with Allstate in general, going through agents to get anything done, and trusting them to be the liaison they are....my fault. You get upset that someone requests a change, you think you know more about that person, belittle them, and justify it by declaring that the expertise and knowledge that you and your office have on this matter trumps any sort of request made by the client giving you their money. I requested a cancellation of my policy on 7/10. Whenever someone cancels anything, one would assume you get a confirmation of that cancellation. Apparently not, unless you ask for it. Shame on me for not knowing that. When I called back on 7/11 to request that confirmation be sent to me for my records, I get the other Darrell that these raving 1 star reviews of your 2.9-star agency rating have been talking about over the last couple of years. You say people trust you, take a hard look at that. Yes, I get it, you're losing money because someone requested to cancel their policy...suck it up champ, that's life...you'll be fine, I promise. That does not give you the right to yell at someone over the phone, tell them they should have known the process on requesting confirmation of canceling, and explain to them that because you're the expert on this matter, that they have no voice and their opinion doesn't matter. My advice to you is to check your attitude. It's pretty bad and doesn't communicate or emulate the mission of Allstate. The 800 reps are extremely nice, take a lesson from them. Your terrible customer service and attitude towards those that have questions or wish to make changes is awful and does a disservice to the entire organization you work for. If I were your boss, you'd be fired on the spot. I've been with Allstate for the last 4-5 year, with your office for the last 2&1/2 years and can say with the utmost clarity that your customer service is the worst I've experienced. I would encourage anyone who reads this to truly reconsider. I have nothing against Allstate, I think they are a great organization, but you sir, are the reason why I, my family, friends, neighbors and anyone else I can talk to about you will never work with Allstate. It's because of YOU!

Darrell was able to help me out in a situation that many others had no reasonable solution. He…read morewas extremely pleasant and professional. I'm very glad that I found him, and am so glad to have an actual person to speak with instead of an 800 number. He has taken care of me very well and feel very comfortable with my coverage and service.