I chose Jackson initially because he was local. After speaking with him I knew he was the agent for…read moreour family. He was thorough and thoughtful in assessing our needs and made recommendations accordingly. We look forward to a lasting partnership.

I got my auto insurance completed quick and easy through Jackson, and he was very helpful!read more

I have never in my life had to deal with a more incompetent company!! I have been dealing with a…read morequadro and dispersment for 6 months. They have lost paperwork and no one knows what is going on. I was to get my money months ago per one employee. Then another says my paperwork is not filled out right. I think it is time to get my lawyer on this. Do not place your money with this company.

This agency provides very quick turn around times and excellent rates…read more I would highly recommend to friends and family due to their excellent service!!

Dean Ballenger Agency is the absolute best agent I have ever had. Honestly, I can't recommend…read morehighly enough. I've referred friends and family members here and everyone has been very happy with their service. This agency has saved me hundreds of dollars a year on my auto and homeowner policies. All of their employees are very knowledgeable and extremely friendly. Every time I have had a question they have had an answer. And they always return phone calls promptly. It is wonderful to have a local insurance agency that is responsive to the needs of their customers. Excellent customer service is rare these days but you will find it at Dean Ballenger Agency.

Best insurance agency in Indiana! Dean and staff go out of their way to make sure their clients are…read moretaken care of and they take the time to listen. I love how much they involve their clients in their activities and how often they give back to their community. The bike give away is impressive.

We've been with Josh since the pandemic. He and his staff were very professional, attentive and…read moreaccessible at first. Recently, I've never been able to reach him or someone that can help make changes to my coverage. IF the phone gets answered, it's someone who's not able to access and modify my account, and they let me know they'll give Josh a message. I've waited since July for a callback from Josh, and still haven't heard from him. With a complex industry as insurance, we should all pick an agent that'll advocate for us. Unfortunately, that's not the case here.

From the owner: IN-908202 Our Mission is to connect with members of Indianapolis while building long lasting…read morerelationships within Marion County. We are closely located to Carmel, Zionsville, Westfield, and Whitestown. We are committed to offering auto insurance, homeowners insurance, renters insurance and life insurance to our Indianapolis community. When is the last time you sat down with your agent to review your policies in whole? Our goal is to save you money while making sure your family is protected properly.

Terrible. Emailed to my request saying they only focus on bundles with home and auto. Not one or…read morethe other. First red flag. I didn't get a response after writing back that I'm only shopping home insurance. Second red flag. Maybe they're doing quite well and only focus on those particular households that are looking for both. One would think it's a copy/paste response with an obvious error because the agent wrote something I didn't provide...that my daughter "may be moving out of state". She's quite young, my wife and our marriage are both solid, I'm not going to ship her off to a random state 1,000 miles away....that response was very weird. THIRD RED FLAG! At the end of the email they asked to provide a review, so here it is.

Penwell has been amazing. No one wants to get into an accident but if you do, you want to have the…read morebest, most proactive team behind you. Penwell has been that and more. I cannot recommend them enough!

All State insurance...DO NOT USE... as soon as we can sell this home and move, we will NEVER use…read morethis company ever again. According to them... we should have xray vision to see under our foundation for a leak....2 blown up hot water heaters...1 caught fire due to the leak and the 2nd one was installed for 10 days and done. Claim denied.... due to no internal damage. Only covers within 4 walls..No difference between home owners and a home warranty.. warranty is cheaper..RWS is awesome with home warranties. Even All State corporate will not assist with this problem.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I started my insurance career in 1968 and opened my agency in 1975. Being involved in my community is important to me. I'm proud to say I've helped 100 Black Men of Indianapolis secure an Allstate Foundation Helping Hands grant to put toward the development of young men in the program. This program is near and dear to me and I look forward to my continued support of the organization. I've lived in Indianapolis since 1972, after spending four years in the Army, reaching the rank of infantry captain. My wife, Carolyn, and I have two children, Adrian Jr. and Leah, and three grandchildren, Alexander, Gavin and Georgia. We love spending time with our family and going to restaurants, as well attending events downtown, on Mass Ave and in Broad Ripple Village. When I'm not in the office or with family, I enjoy bowling, golfing and listening to music. When you come into my agency, you'll find a team with a depth of knowledge that's honest and compassionate about each customer's individual needs. Stop by my agency located at the intersection with Doubletree Boulevard and North Michigan Road, or give us a call today!