I chose Jackson initially because he was local. After speaking with him I knew he was the agent for…read moreour family. He was thorough and thoughtful in assessing our needs and made recommendations accordingly. We look forward to a lasting partnership.

I got my auto insurance completed quick and easy through Jackson, and he was very helpful!read more

I Have Document from Key Life Insurance Co. Where as my Mom and Dad Bought 100 shares of company…read morestock in 1961. I found this paper when I was going thru paper work of my Mom and Dads. If this is worth any money I will be glad to receive it. Waiting to hear from you. Clarence A. Buck, Executor for Melvin E. and Eva I. Buck. Very Good

Criminals! My dad…read morepaid into this insurance company for over a decade. When he passed away, they were no where to be found. After tracking them down, finding out they'd been sued & ordered to pay all members of the lawsuit, I tried to collect as the beneficiary. They kept giving me the run around, so I consulted with the attorney that was executing my dad's will. Bottom line, not worth the time & cost for her to go after the $50,000.00.

I do not recommend Midwestern United Life Insurance Company. They are almost impossible to reach…read more They have extending hold times and do not return calls. It almost seems like a scam. Once I was given an option to be called back and they never called back. Another time when I called in they gave a different option to leave a voice message and indicated someone would call back within 2 days (which seems way too long) but no one ever called back. I tried to get though on the phone as if I was a new customer (rather than a claim) and the again said he could not help me as I had to call claims. I told him they never answer and do not call back and he got belligerent. I asked for a manager and he left me on an endless hold and no one ever did come back to the line. I think they are a scam, my family paid in for decades and they don't want to pay the claim. By the way, a fews years back they tried to call my elderly mother and trick her out of cashing in on the life insurance while she was alive for a small fraction of the value of the life insurance

My agent Ken was amazing! Great customer service. Very knowledgeable about the products and…read moreservices offered. Ken went above and beyond for me to make sure I had coverage for the busy holiday weekend!!! I would definitely recommend. Thank you Ken!!!!!

Great guy! Went straight to business and helped explaining everything. He's for the people.read more

Switched from State Farm to Progressive first of year.They provided a rate that I agreed to and…read moresetup premiums to be deducted from checking account which saved money.After 6 months they increased fees $25.00 per month.Didn't have any tickets or accidents.When I spoke to customer service they said the fees to start in Jan. were only for promotional period and increase was correct. Said promotion was listed in fine print of contract.Going back to State Farm and never again using Progressive.

Irvington Insurance provides me with great service all around. From my business to auto to…read morerenter's. I appreciate their professionalism and their customer service. They explain everything are ready to serve you. If you are looking for a great agent, look no further.

Darrell, I hope you see this. Your professionalism is unnerving at best. When someone is giving…read moreyou their business, you are extremely nice up front. You answer questions, give feedback, etc. but as soon as you have them locked it, those communications cease. Maybe that's the problem with Allstate in general, going through agents to get anything done, and trusting them to be the liaison they are....my fault. You get upset that someone requests a change, you think you know more about that person, belittle them, and justify it by declaring that the expertise and knowledge that you and your office have on this matter trumps any sort of request made by the client giving you their money. I requested a cancellation of my policy on 7/10. Whenever someone cancels anything, one would assume you get a confirmation of that cancellation. Apparently not, unless you ask for it. Shame on me for not knowing that. When I called back on 7/11 to request that confirmation be sent to me for my records, I get the other Darrell that these raving 1 star reviews of your 2.9-star agency rating have been talking about over the last couple of years. You say people trust you, take a hard look at that. Yes, I get it, you're losing money because someone requested to cancel their policy...suck it up champ, that's life...you'll be fine, I promise. That does not give you the right to yell at someone over the phone, tell them they should have known the process on requesting confirmation of canceling, and explain to them that because you're the expert on this matter, that they have no voice and their opinion doesn't matter. My advice to you is to check your attitude. It's pretty bad and doesn't communicate or emulate the mission of Allstate. The 800 reps are extremely nice, take a lesson from them. Your terrible customer service and attitude towards those that have questions or wish to make changes is awful and does a disservice to the entire organization you work for. If I were your boss, you'd be fired on the spot. I've been with Allstate for the last 4-5 year, with your office for the last 2&1/2 years and can say with the utmost clarity that your customer service is the worst I've experienced. I would encourage anyone who reads this to truly reconsider. I have nothing against Allstate, I think they are a great organization, but you sir, are the reason why I, my family, friends, neighbors and anyone else I can talk to about you will never work with Allstate. It's because of YOU!

Darrell was able to help me out in a situation that many others had no reasonable solution. He…read morewas extremely pleasant and professional. I'm very glad that I found him, and am so glad to have an actual person to speak with instead of an 800 number. He has taken care of me very well and feel very comfortable with my coverage and service.

Bri is amazing to work with. Super patient and very professional. Great service all around.read more

Did a great job while i lived in indy, helped me when i transitioned out of state and on the road.read more