I have maintained renter's insurance and auto coverage through Teresa's office for the past two…read moreyears. Her and her staff have always been extremely friendly, responsive, and knowledgeable. Today, Annette was very helpful when I called to inquire about a new clause my landlord added to our lease agreement related to the specifics of my rental coverage. She explained what the intent of the clause was and helped me to get everything in order. While I have been fortunate enough to never have to file a claim, I am certain the same level of expertise and assistance this office has demonstrated would carry over to that process as well.

Karla was amazing - she's a great communicator and turned around my application to insure a new car…read morewithin a day. Highly recommend this State Farm office!

Mark is always willing to go above and beyond to help his customers. He is responsive and someone…read moreyou can trust to get you the help you need. If anyone needs home/auto insurance this is your guy.

From the owner: Bailey Insurance provides home, auto, condo, renters, life, and boat insurance to Indiana,…read moreIllinois, Missouri, Michigan, Nevada, and Pennsylvania areas.

Dean Ballenger Agency is the absolute best agent I have ever had. Honestly, I can't recommend…read morehighly enough. I've referred friends and family members here and everyone has been very happy with their service. This agency has saved me hundreds of dollars a year on my auto and homeowner policies. All of their employees are very knowledgeable and extremely friendly. Every time I have had a question they have had an answer. And they always return phone calls promptly. It is wonderful to have a local insurance agency that is responsive to the needs of their customers. Excellent customer service is rare these days but you will find it at Dean Ballenger Agency.

Best insurance agency in Indiana! Dean and staff go out of their way to make sure their clients are…read moretaken care of and they take the time to listen. I love how much they involve their clients in their activities and how often they give back to their community. The bike give away is impressive.

It's #HomeServiceHeroDay and this place not only offers home insurance, but they've also rescued me…read morewhen: A) I locked my keys in my car while on a camping trip in the middle of the woods. B) Our family car had a faulty piece and we were pulled over on the side of the highway in the middle of nowhere on a family road trip. We called AAA both times, and both times, someone came super quickly to help us out. Like, impressively quickly. Thank you!

I've come by on 2 separate Saturdays to pick up maps. It states on the website and on the door the…read morehours are until 1. I came a little before 12:30 both times and the doors were locked and the building was dark and no one was there. A little frustrating. What to improve .... If the hours were correct on the website and the door.

The worst customer service and follow through. I had to reach out multiple times anytime I need d…read moresomething accomplished and follow up to make sure it was done. I asked them to cancel my insurance and they didn't follow through with the paperwork for 6 months requiring me to pay for insurance I no longer needed. Multiple unanswered emails and phone calls. I can't imagine how much they screw up claims. Take your money and your peace of mind to another local agent.

This company started out good then went bad. Always answered the phone, now hard to get anybody…read moreon the phone. I had Binford insurance insure 2 specialty vehicles. Without notice I called on my renewal and one of them was not going to renew 5 days before it was due to cancel. Not good. I had to rush to get insurance with another company. Over a month before that I asked for a quote on my home plus my 9 other vehicles. Over a month later no call back, no email with a quote. Luckily I found an agent close to me that insured my house and everything else under 1 policy. I went to cancel my other speciality vehicle and the next day I get an email that it's going to auto renew. What's going on with this place?

Have been a customer for 5 yrs, my policy was sold to 4 different agents, Simon sefton is my…read morecurrent agent and have tried getting ahold of him for over 3 months with a disconnected number from his listing online. I can't go to the office bc it's moved 65 miles away. So Simon, I can't change policies bc it's life insurance but you can better believe I'm changing agents!! Bye bye

From the owner: Power of CHOICE-27 carriers with the technology to shop them all for you in minutes, great rates…read moreand coverages. Award-winning customer service team with 200 licensed agents on hand.

Andrew has done a great job assisting me when I need it and is very friendly whenever I call…read more After an accident of mine, he spent the entire day going back and forth with the repair shop to make sure I got my car back as quick as possible. I definitely recommend Andrew

Everybody wants and needs a friendly neighborhood insurance guy; Andrew Kennedy at State Farm is…read morethat guy. I appreciated from the beginning he told me, it usually 'is what it is'; let me run your quotes, if I can beat your current rate, then it makes sense for you to join me, if I can't, then there's nothing else I can do. Andrew saved me money, but in the end, that wasn't even the primary driver of my decision to join him. It was the way he runs his business; friendly, honest, available.

As we have continued adding cars and younger adult drivers, our insurance payments skyrocketed with…read moreour previous insurance company. I requested a quote online for Erie and Nick of the DeRoss Agency reached out to me to get further information. He was very thorough and created multiple quotes with the different options we discussed. In the end, he saved us nearly $1000 per year on our car and our home insurance was at nearly the same cost but we have much higher coverage limits now. I would highly recommend Nick and his agency!

What a great company! We searched for the top rated insurance companies for our home and cars, and…read morefound Erie to be one of the best. When contacted by Nick, we were provided with outstanding service and support. After deciding go with a new insurance company, we made things a little more difficult by buying a new house, and selling the old one. Nick was fantastic at help us ensure we were set, for both houses, and providing information throughout the process. He also interfaces with the mortgage company, which led to a very smooth closing. Top notch in our book! I recommend giving a Nick a call, as he will give you preferential treatment.