Kellie and her staff are very helpful and exceed expectations for their customers. I'm very pleased…read morewith the service I have received.

Kellie Taylor and her staff have been awesome to me over the years. I've trusted her to insure…read morethree vehicles as well as other policies. If you are looking for an attentive and dedicated agent, you can trust her to get things done and with great care and professionalism. Thank you Kellie!

Switched from State Farm to Progressive first of year.They provided a rate that I agreed to and…read moresetup premiums to be deducted from checking account which saved money.After 6 months they increased fees $25.00 per month.Didn't have any tickets or accidents.When I spoke to customer service they said the fees to start in Jan. were only for promotional period and increase was correct. Said promotion was listed in fine print of contract.Going back to State Farm and never again using Progressive.

Irvington Insurance provides me with great service all around. From my business to auto to…read morerenter's. I appreciate their professionalism and their customer service. They explain everything are ready to serve you. If you are looking for a great agent, look no further.

Not all Insurance Agents are created equal, and Jim Crinklaw has provided Five Star Service for 25…read moreYears, we were rear ended, twice, once in each of our two vehicles, within a one year period, with one collision involving an uninsured driver, and Jim Crinklaw saw to it that our vehicles were repaired or replaced.

I've been with Jim Crinklaw's State Farm Insurance office for over 30 years now and they have never…read morefailed me. Through storm damage, car collisions, appliance failure aftermath, and other insurance needs, Jim and his staff always handled my situation with care, professionalism, competence, and integrity. I'd never trust my insurance needs to anyone else.

They have had our insurance for 20 plus years. The staff is always and nice and accommodating. Easy…read moreto deal with and they seem to have my best interests. Definitely would recommend.

Our experience with Hein Insurance has been excellent. We were referred by a friend and recently…read moreswitched all of our policies to this agency and couldn't be happier. Justin made everything very easy and even saved us a few bucks on all of our policies. I highly recommend this agency.

So I gave them five stars originally because they were kind when first setting up my auto policy…read more However, about a week later I get a message from State Farm saying that if I don't enroll in the safe driver program my rates are going to go up. I then reached out to Brooke Palmer's office and they told me that if I didn't enroll that my monthly rate was going to go up over $100. I don't remember the exact amount I want to say around $130. This was NOT told to me when I set up the policy at all. I mean you should have to tell somebody that when they first set up their policy. We're talking about a difference of over $1,300 annually. I mean what?? They are using deceptive business practices in my opinion. I then reached out several times after this to try and resolve the issue. They ignored me for 5 days. When I did finally receive a text from them (NOT A PHONE CALL AS REQUESTED) it read as follows: "Hi Michael, we have received your text and your email and have noted how we can do better. We appreciate you letting us know. What day should we put through the cancellation?" So instead of trying to resolve the issue with me and figure out how something like this could have ever happened, this was their answer?!?! That is really sad. In my line of work if I give somebody my word that's what it is. If I make a mistake I fix it beyond what most people normally would to ensure that I get to keep my client. Not this place! All they care about is making the rich richer and the mighty dollar! I highly discourage anybody from doing business with them. Let's fix our community together and we can get rid of businesses practicing deception. What they should have done was first apologized for giving me incorrect information. Whether it's because they intended to lie or because their staff is not trained properly doesn't matter. I left a good insurance company to come to them and all I got was lies. I reported them to the attorney general's office in Indianapolis, the better business bureau, and the states insurance department as well. Heck the owner of this establishment couldn't even give my wife and I a call to apologize or anything. Just terrible!

Always awesome to work with!!! Anytime we have issues we can count on Brooke Palmers folks to help…read moreus!

Dean Ballenger Agency is the absolute best agent I have ever had. Honestly, I can't recommend…read morehighly enough. I've referred friends and family members here and everyone has been very happy with their service. This agency has saved me hundreds of dollars a year on my auto and homeowner policies. All of their employees are very knowledgeable and extremely friendly. Every time I have had a question they have had an answer. And they always return phone calls promptly. It is wonderful to have a local insurance agency that is responsive to the needs of their customers. Excellent customer service is rare these days but you will find it at Dean Ballenger Agency.

Best insurance agency in Indiana! Dean and staff go out of their way to make sure their clients are…read moretaken care of and they take the time to listen. I love how much they involve their clients in their activities and how often they give back to their community. The bike give away is impressive.

Easy to work with and very personable…read more Give Brandi a call for sure. She's able to not only save you money but speak knowledgeably about your options. No pushy sales pitch which is great when it comes to insurance.