Just switched to Erie Insurance per a great agent, Nic Easton, with Hometown Insurance in…read moreBrownsburg. Nic worked to help us find and acquire better insurance for a better price. He was very knowledgeable and professional, and helped us understand just what we were covered for and why. The whole team at the Hometown office was efficient and helped make the transition very smooth. We highly recommend Hometown Insurance for their service, knowledge and professionalism. Rob & Vickie

I have utilized Hometown Insurance for years now and have received nothing but the highest quality…read moreservice. These guys work hard to save you money and also as importantly in our busy lives, time. Always available for questions and help when needed and they strive to find you the best products to meet your needs at the best prices available. Highly recommend Hometown Insurance for all your needs! Give this group a shout and see how you can save time and money. Thanks again!

Kelly Potter has been our Insurance agent for seven years. We insure our home and vehicles through…read moreher State Farm office. Typically, we don't make claims, however, one year we had three different claims. Each claim was covered fully and quickly without any issues. We were worried, that year, that our rates would go up, but they did not. Her office is responsive, professional and friendly. We just added a new car this week and the car was covered within minutes over the phone. I highly recommend.

We had State through Kelley Potter for our home and auto Insurance. We had zero claims, when my…read morecar had tires/wheels stolen. During the theft, in which my car was left on rocks, damage was done to the car, with dents where it looks like they had used their body to leverage the wheels off. When I contacted State Farm, they were very good about replacing the tires and wheels. The tires, had been a month old, and due to the cars age, they insisted n going through the dealer. I indicated I would have been ok wit Tirerack, but this was handled well. Happy with their tire/wheel recovery team! The damage to the car, was another story. The local underwriter is very bad at assessing damage. When he came out, he wanted to deny the damage, and accused me of the causing the damage. I showed him pictures of the car, from a recent car and coffee event, and even showed him work I had done, on my dime, to a damaged rear bumper that most owners would not have touched. The body shop, Connans backed me and said the damage was consistent to what they had seen with other wheel/tire thefts without proper jacks. As Connans also services Tesla's, I was told that State Farm engages in denying claims, insisting on repairing instead of replacing parts per OE repair instructions. I contacted Kelley Potter, who said they would check into this, and they would call me back. They never called. I called them again, and they finally sent a different under writer who agreed with Connan's assessment. We now have our home and autos protected by an insurance company that treats the customer with respect, and follows OE repair recommendations.

Great agency! I would highly recommend. Give them a call to see how they can help with your home…read moreand auto needs.

Very responsive to any questions I had and pretty clear with the numbers they provided. I would…read morehighly recommend them.

My 3 car detached garage burned down last night. Matt O'Malley has not returned our calls all day…read moreafter leaving 2 messages this morning. We worked with Matt to set up our policy and have paid for it faithfully for several years. We have talked to State Farm adjustors today and they have filled us with dread as they outline how inadequate our policy is and how difficult they will make it to replace our structure and belongings. We do not feel State Farm is on our side.

If you are looking for a new insurance company or even if you are looking to purchase insurance for…read morethe first time; do not hesitate to contact Matt and his team. You will not regret it. Everyone on staff is extremely pleasant, knowledgeable, patient and helpful. The customer service that they provide is a true rarity--not only in the insurance industry but in customer based businesses as a whole. They honestly do go above and beyond in every aspect from ensuring that you choose the policy that best fits your needs all the way to assisting with a claim however they can. Working with Matt and the team has shown me that people still care about their customers. Thanks again you guys, especially to Matt and Kim!

I was insured through this company for years. Everything was seemingly fine until I actually needed…read moreassistance. I faced a serious lack of communication when needed. Ultimately the Indiana Department of Insurance and the Indiana Attorney General were able to rectify things for me. Erie's 'agent autonomous' model makes it incredibly difficult to rectify simple errors that have large scale implications to policy holders. The once clearly advantageous broker model has now been tainted with high agent commissions for pushing Erie products. This is why the rates are so low.

I hated insurance!!! Never could really wrap my head around the details. Laura, took the time to…read moreexplain the deductible details and how that not only affects premiums but how carriers view "me" as a client. As she explained "why should a carrier invest in me if I'm not showing responsibility"

Owner takes No Responsibility for his inadequate knowledge of certain products he sells. Response…read moretime on reporting a claim is , Here's the number You get claim started . No complaints on Erie , they're excellent company, just Owner of this particular agency, as Previous post stated he is lazy & extremely arrogant. Highly recommend ERIE INSURANCE, just not this agency. Tried to switch Agency several years back , for whatever reason Erie wouldn't do . He's very smooth Salesman.

We have dealt with "Insurance by George" since moving to Indiana....some 12 years ago. We have…read morealways received great, timely responses and positive outcomes. Recommend !! I& M Singleton

Prompt and professional service. Been doing our taxes for 5 years. Keeps us updated on all tax…read morechanges that affect us.

They have done my taxes for the last 15 years and are outstanding. Every time I think I am going…read moreto go to another company they can never save me as much as these guys. Great company to do business with.

We are a long time client of Steffey, business insurance as well as personal…read more Currently we work with Deana Wray as our contact, we can't say enough wonderful experiences with her. Deana is quick in response, professional, friendly and knowledgeable. No reason for our company to shop around, top notch service. Thank you Deana!! Javier Mendoza

Brianna was fabulous. She's Professional and compassionate. Brianna made the process painless and…read moreeasy.