Incoherent emails throughout the night, arguing about what my past 5 years of driving history is. I don't know my past 5 years. That's why they ask for your info so they can run it and give you a quote.... right? The man I dealt with was rude and I'm thinking lazy thats why he didn't want to do his job. When I finally got tired of the back and fourth emails, I decided to call him. He was rude on the phone too. Talked trash to me about a theft claim from my Mercedes being stolen. He told me to get insurance somewhere else that he wouldn't give it to me because of the theft. He said "you won't get insurance in my office" I said "Good because I don't like you very much anyway"
Bad customer service, lazy underwriters and horrible manners.
The person I spoke with was Randy George. read more