I have never in my life had to deal with a more incompetent company!! I have been dealing with a…read morequadro and dispersment for 6 months. They have lost paperwork and no one knows what is going on. I was to get my money months ago per one employee. Then another says my paperwork is not filled out right. I think it is time to get my lawyer on this. Do not place your money with this company.

This agency provides very quick turn around times and excellent rates…read more I would highly recommend to friends and family due to their excellent service!!

Tiffany always does a great job, explaining, discussing and getting what I need done. I've had…read moreChuck Schoolcraft as my agent since back in the 70's. thank you for you professionalism.

My parents moved from Tennessee to Indianapolis in the mid 1950s. Since they've been here, their…read morehome and auto insurance coverage has been through Chuck Schoolcraft. And as an adult, I've had auto coverage through Chuck as well for the last 35 years. Chuck, and his staff particularly Tiffany Coffey, are professional, knowledgeable, detail oriented with top notch character. They have seen me through many of life's "curve balls" circumstances with compassion, flexibility and attentiveness. And yes they're like family! Would I recommend them... Hands down, no contest! Thanks Chuck and Tiffany for all you do!!!

This is why I don't recommend this place for car insurance because if you have 2 accidents that…read morewere NOT YOUR FAULT THEY WILL DROP YOU SO DAMN FAST!!

If I could give a negative five-star review, I would. This has been the worst experience I've ever…read morehad with an insurance company. Their commercials may be entertaining, but don't be fooled--everything seems fine until you actually need their help. After my accident with a deer, I was informed that my policy included 30 days of car rental coverage. However, the body shop told me that the part needed for my car was on indefinite backorder. When I reached out to my insurance company, they simply reminded me that I would be responsible for the rental costs once the 30 days were up--no exceptions, no flexibility. So I had no vehicle for two of the three months while my car was being repaired. To make matters worse, the deer hit my front bumper and front tire area, yet they refused to cover the cost of replacing the damaged tire, claiming it wasn't part of the accident. How does that make any sense when it's the only tire that was damaged in the exact spot of impact? This company does everything possible to avoid paying claims and making things right for their customers. It's clear they prioritize their profits over their policyholders. I regret ever signing up with them, and if I never see one of their commercials again, it'll be too soon.

We have used State Farm (in particular, Norm Street's agency) for many years (I'm talking 15+) to…read moreinsure my car as well as both my parents' cars and home. I am very happy with the service, coverage, and communication provided by this office. I shopped around when moving into my own home and covering my new vehicle, and they consistently provide the best rates for the coverage we need. I always recommend them to friends if they are shopping around and are meeting dead ends.

Joke of an agency and lacking ethics. I was rear ended by somebody insured from this office. The…read moreinsured contacted the office but Tracy held the claim and didn't have the insured file it in an attempt to help the insured avoid a chargeable claim. I asked to speak to Norm Street to discuss this but apparently he is out "for an undetermined amount of time."