Not all Insurance Agents are created equal, and Jim Crinklaw has provided Five Star Service for 25…read moreYears, we were rear ended, twice, once in each of our two vehicles, within a one year period, with one collision involving an uninsured driver, and Jim Crinklaw saw to it that our vehicles were repaired or replaced.

I've been with Jim Crinklaw's State Farm Insurance office for over 30 years now and they have never…read morefailed me. Through storm damage, car collisions, appliance failure aftermath, and other insurance needs, Jim and his staff always handled my situation with care, professionalism, competence, and integrity. I'd never trust my insurance needs to anyone else.

They have had our insurance for 20 plus years. The staff is always and nice and accommodating. Easy…read moreto deal with and they seem to have my best interests. Definitely would recommend.

I was dealing with some slimy property management issues when being told I must provide…read moredocumentation that proved my property management was listed as a "Additional Interest". I'll admit, I called very emotional and I just was not sure what to do and was feeling really upset with the world because every phone call I was making that week was ending up the same cycle: I call, someone picks up to metaphorically/physically roll their eyes over the phone, be unhelpful and move on. Not with Cari Hammer though - Even through the emotional outburst I just couldn't control anymore, Cari was not only able to help me through the issue she could directly make an impact on but she also restored some faith in humanity and community. Frankly, she just did her job and went the extra mile by providing an empathetic voice and ear to me. In that moment that was all I needed/wanted. Overall, I just really appreciated the care that I received that day, so much so I wanted to make sure I left a good review before I forgot about that experience. I thanked Cari over the phone many times, but I just cannot emphasize how needed that experience was for me.

Messed up my billing for 2 months, and couldn't get it right. Lied in August saying that they made…read morea billing error, and that was why it was lower. THEN ASSURED ME THAT IN SEPTEMBER IT WOULD BE BACK TO THE AGREED UPON AMOUNT. Well now it is September, and I owe an exorbitant amount for the month. God only knows if it will be right next month. Unacceptable service.

Kellie and her staff are very helpful and exceed expectations for their customers. I'm very pleased…read morewith the service I have received.

Kellie Taylor and her staff have been awesome to me over the years. I've trusted her to insure…read morethree vehicles as well as other policies. If you are looking for an attentive and dedicated agent, you can trust her to get things done and with great care and professionalism. Thank you Kellie!

Stopped in and met up with Steven and Lindsey! Super nice team, very professional and extremely…read morehelpful! Would highly recommend working with this team! They are very detailed, will sit-listen-learn to make sure you get the right coverage.

Dean Ballenger Agency is the absolute best agent I have ever had. Honestly, I can't recommend…read morehighly enough. I've referred friends and family members here and everyone has been very happy with their service. This agency has saved me hundreds of dollars a year on my auto and homeowner policies. All of their employees are very knowledgeable and extremely friendly. Every time I have had a question they have had an answer. And they always return phone calls promptly. It is wonderful to have a local insurance agency that is responsive to the needs of their customers. Excellent customer service is rare these days but you will find it at Dean Ballenger Agency.

Best insurance agency in Indiana! Dean and staff go out of their way to make sure their clients are…read moretaken care of and they take the time to listen. I love how much they involve their clients in their activities and how often they give back to their community. The bike give away is impressive.

Shane is a consummate professional and very knowledgeable about insurance carriers. Shane walked…read morethrough my current coverage, identified gaps in coverage and presented home and auto packages that not only saved me money, but also significantly enhanced my coverage. I highly recommend Shane for any insurance needs.

When our State Farm rep of 15 years retired, I wondered who would take their place. Libunao State…read moreFarm was assigned to us, and they alway take care of us. They go above and beyond, and their staff are always so warm, welcoming, and genuine. I truly recommend them for all of your insurance needs!!

Worked with Gabe switching over our house and autos, he made it an easy process and saved us a…read moregreat amount! He answered all our questions quickly and professionally.