I have my house and auto insurance with them. Great customer service, very quick response, knows…read morethe business very well. I highly recommend them. You won't be disappointed. They will never oversell.

Curteous and professional. I have 2 businesses 2 houses and all our autos with them. They look out…read morefor you.

Todd Butler made the process of changing insurance companies a breeze! Very helpful, easy to…read moretransition information and saved us money!

My family and I have been with State Farm for over 60 yrs put together. Recently, we were so very…read moreclose to leaving State Farm...until Michelle bryant-jones stepped in. She took so much time out of her days, evenings and even late nights working everything out for us! She was extremely willing to go far and beyond to fix EVERY billing issues we were having. I'm so thankful that my family and i decided to give State Farm another chance and let Michelle work her magic! She is truly is like "A Good Neighbor "!

From the owner: At the Michelle Bryant Jones State Farm Agent office in Indianapolis, we proudly serve all of…read moreIndiana, including Marion and Hamilton counties. We offer comprehensive coverage options like Life, Home, Auto Insurance, and more to help our Good Neighbors insure what matters most. Our team is devoted to helping you choose a coverage plan that meets your insurance goals. Contact us today to discuss your insurance needs! License #: IN-3524149, IL-19434309, KY-DOI1186154, OH-1419096

Do not use Brandon Libunao's State Farm Agency for anything. This office is incompetent and…read moreseriously lacking in clear and direct communication. On Dec 17, 2025, I requested that our car insurance be canceled on Jan 14, 2026, as we were switching agencies. I was told that would be fine and the policy end date would be added to the "notes" in our account. Unbeknownst to us, our car insurance was actually canceled on Jan 4, 2026 leaving us uninsured for 10 days until our new policy started. Wow, what stellar customer service. We only found this out after seeing a refund deposited into our bank account and then logging in to our insurance account and finding that the car insurance policy had been removed. Also, during the phone conversation on Dec 17, I requested that our renter's insurance policy be canceled on April 3, 2026. I subsequently was contacted four times between Dec 17 and March 2026, asking what I would like to do with our renter's insurance. I repeated myself every single time and was told that the end date would be added to the "notes" in our account. I called the office on April 10, 2026 and was told that the renter's insurance policy had not been canceled as requested because the manager was awaiting confirmation from me in order to cancel it. Where was that phone call, manager? The incompetence and unreliability is real. Save yourself the stress and irritation; there are SO MANY better qualified agencies available.

Brandon and his team (Nate Walker and Ryan Sagstetter) did an excellent job answering all my…read morequestions and then helping me smoothly transition from my old insurance carrier to State Farm. We are off to a great start!

Doris is such a delight! She gives personalized service and she really cares about her customers. I…read morewould recommend her agency to my friends and family

Such a good insurance company! Can trust Jim with doing the best for us! He spends the time to make…read moresure we have the correct coverage and initiates reviews to do that

Jim is very helpful. He spent nearly an hour and a half on the phone with us. He was thorough and…read moretried to save us money by taking advantage of all of the discounts and programs from State Farm. We recommend him highly.

I finally found a real Western-Southern Life Insurance office. All of the listings on Yelp for the…read moreIndy Metro Area do not exist, except for this listing which I created today. They are obviously outdated since this location is the only one that is listed on the Western-Southern Life Insurance website for the Indy Metro Area. The staff at this office location helped me solve three of my needs. One need was to simply payback a small loan I had made a long time ago on a life insurance policy when the dividends used to cover the annual interest. So when that stopped being the case I wanted to pay off the loan so it would not continue to grow a larger balance. So for anyone interested, this office can take payments. My policy was still assigned to the Phoenix, AZ office as my local office since I used to live in Tucson, AZ for a number of years. They are going to fix that for me. And I was able to talk with an agent today about my policy options as well. I concluded all of the business I traveled here for on the same day and I was 100% satisfied. I have been a policy holder since 1969 and Western-Southern Life has always come through for me when I needed their services. This location has ample parking as well. Plus conveniently located to very nice shopping and restaurants.

I've been a client of Wenclewicz for several years and feel like they offer impeccable service…read more You don't often find a company who is easy to work with and responsive when it comes to your insurance needs. I have my home, auto, and camper insurance through them. I recently asked for a review due to the jumpin price of the company it was under and they came back with stellar savings for me! They review your policy annually to make sure you have the best coverage possible. I recommend them to anyone who is looking for a quote and a new company to work with. Go ahead-use my name as the referral! #thankyouThursday

I put in for a auto insurance quote and received a email no phone call so I replied with a question…read moreof could I send my information to get a quote. A few days later I sent the question again. I got a response That isn't how our process works, but there are plenty of other agencies/online companies that will likely tailer to your approach.Best of luck!Thanks,-Ashe I never said they couldn't contact me I never said that's the only way I could get a quote. I simply asked a question. Basically they pushed me away as a customer because I asked a simple question.