If you're looking for a CPA, Tom Long and his team are the best in the business. My only regret is…read morehaving gone to any other CPA firm prior. Grateful to have him in my corner for all things taxes, business, investments!

Ww have used Long & Associates for approximately 15 years. Many of my family members, as well as…read morefriends use them as well. Tom Long, as well as his staff are wonderful. I wouldn't consider using another accounting firm. LOVE LONG & ASSOCIATES!

I'm glad I asked for recommendations for a tax service on Next Door. Brad had 5 stars and was close…read moreto our house. He did an awesome job! I dropped off all my paperwork and it was ready in just a few days. He is very reasonable and I got my refund in a couple weeks. I will be taking my taxes to Brad ever year!

I have worked with Brad for many years. He is patient and detailed working with taxes and financial…read morepaperwork. He is very knowledgeable and able to give guidance to difficult and stressful tax issues. I have put him to the test on many tax issues and in the end able to successfully complete my taxes. He promptly answers all my questions. He is an expert in his field.

Shelley and her team are amazing!!! They are easy to use, seamless tax preparation and always…read moreavailable when you need documents for things like closing on a home. I appreciate their attention to detail and their help when I needed it. They are also fantastic for business tax needs. I would recommend them to anyone who needs help with payroll, tax needs or any accounting help you may need.

Made it clear that I wanted to meet the CPA and/or accountant. Set an appointment. Went in and met…read morewith the assistant. She told me, "they will not meet with you at all in the beginning." As a business owner of several entities, I need the right fit for an ongoing relationship. Someone that can meet with me monthly or at least quarterly and help in many facets. The you can meet with our assistant who knows nothing about taxes, payroll, bookkeeping or how to help sell you as the new CPA didn't work for me. It also says we are too busy for you and to complete your services.

NSO is by far the BEST CPA firm out there!…read more Nina and her team are fabulous!! All of the staff are so professional and everything is done electronically so it's super easy to get them all of your documents! I'm so thankful I found them back in 2016 when I started my own business! They are so knowledgeable and very helpful!! They are conveniently located in Fishers, but like I said, everything is done online though the client portal! 5 stars!!!

Services provided by Nina were overpriced & time consuming. Lost months working with these people…read more I sent RFQ in Oct 2020 for three years of tax business & my returns didn't get completed until mid April 2021. At this point I decided to take my business elsewhere because I needed the money urgently for family matters. I went to H&R block and they offered to beat her pricing, met with me in person the next day after having phone discussion, & got the same work completed Nina quoted me done in ONE DAY. Initially my communications explaining the details related to my tax situation were with Nina exclusively. Shortly after getting my commitment for business she became completely detached from the conversation, & handed me off to her assistant who seemed overworked & short in her communications. It was quite difficult having to re-explain the same details to the two of them who never seemed to be on the same page on matters pertaining to my tax situation. Nina's team never offered to meet in person & by the time they finally got everything completed I had moved onto someone else. After having not filed the taxes she sent me an invoice saying I was 60 days late on pmt, and then sent emails with threatening undertones of lawsuits to get paid for the low quality work & insulted my character.

Prompt and professional service. Been doing our taxes for 5 years. Keeps us updated on all tax…read morechanges that affect us.

They have done my taxes for the last 15 years and are outstanding. Every time I think I am going…read moreto go to another company they can never save me as much as these guys. Great company to do business with.

When I first learned about new tax laws affecting our retirement investments and documents, our…read morefinancial planner recommended that my wife and I visit Kent Shipley to have our documents reviewed and updated. Kent started out as a CPA specializing in tax accounting, but added to his education and practice with his law degree. With both disciplines, he has gone on to specialize in estate and trust planning. We simply brought in our old documents and discussed our wishes along with the impact of the new laws. We had a few follow up communications and then a final one to sign our documents. Throughout the process, we were pleased with his professionalism as well as his friendly manner. Though he now specializes in trust and estate planning (including wills, powers of attorney, etc), his son has joined the office to handle the tax accounting. I also used his son's expertise to file an amended tax return. I am not sure if they require recommendations for new clients or not, but you definitely need to schedule an appointment to get in for either service. If you have anyone who depends upon you and you've begun building up assets for retirement, make sure that you have your documents in order to carry out your wishes and not leave your loved ones to have to figure it out/fight over what to do. We are very satisfied with knowing that if anything happens to either one of us, dealing with problems will be much easier having chosen Kent Shipley to put our documents in order. Review #3759

Great job. Great to work with. Been with Ryan for many years. Always prompt and accurate.read more

I can't say I'm too impressed. I kept having to call to get updates on the progress of my…read morereturns. Then I got a call on Sunday, April 14 stating my returns were done and requesting payment for services. Obviously they were working at the last minute, which didn't make me feel very confident. It would have been more appropriate to give me a few days to look things over myself before submitting my returns. The only chance I had to do this was when I showed up the next day to sign my returns. With multiple state returns and real estate transactions, doing any review at that point was basically impossible. At that point I realized a mistake was made. I was due a refund for some withholding which they had not processed. I was told I hadn't submitted the withholding form to him to look at, but I know I did, and I know I talked to Ryan about this on our first meeting. Lastly, it would have been nice to have had the opportunity to direct deposit my refunds, which was not given me. Ultimately, I was left wondering why, after shelling out several hundred dollars for a professional return, I was the one who had to figure out the mistake. I will go back to doing my own returns from now on.

I was a loyal client of this firm for more than 10 years and, because of my complete lack of…read moreconfidence with their ability to correctly file my taxes, I will never use them again. The staff member I normally worked retired due to illness last year and the quality of work since her retirement has suffered. My first inkling of this was during our initial meeting to discuss our 2013 tax return. I asked our new CPA a (I thought) fairly simple question on 1098s. She said she didn't know. So, while my husband continued to walk through our papers with her, I googled my question, got to the IRS website and gave my CPA the answer to my question. I should have left then. Our return was prepared quickly and sent to us for signature. Something seemed amiss and I emailed the unsigned return BACK to the firm. "I don't see the loss due to the sale of our rental property on here," I put in an email. Later the same day I got a response that "Oooops! We've got that in there now. Sorry!" Me catching this omission increased our refund by $3,000.00. One might think the unprofessional service ended there. Nope. So my husband & I signed the return, attached a $540 check for services and dropped it all off at the office. When handing us back our original receipts, the woman at the desk said "Oh, yeah. We also have this for you." We were STUNNED to see that our 2010 and 2011 amended returns - which we discussed at length two years ago- had sat, untouched, since then. "You owe $1,700.00. We don't know why this has sat around so long. Sign here and we'll get them filed," the woman said. My husband snatched up all of the papers and said "I do not trust you to touch my taxes. I'll take them elsewhere." We left. A few hours later our CPA called. I am sure it was a difficult call to make and I am appreciative she did call. "I reviewed the 2010 and 2011 amended returns and there is an error. You don't owe $1,700-- you owe half that." Good grief! I understand that loosing a long-term staff member is hard on a small firm. But that is their internal problem, not mine.

My family has worked with S & S for around 8 years and have always been very pleased with their…read morework. They are kind, knowledgeable, approachable, and seem to be experts in the field. Two thumbs up.

I called Laura Tax Services due to confusion on my tax forms and I was able to get the answers I…read moreneeded that even the Indiana Department of Revenue customer service couldn't provide. I appreciate the assistance and great customer service.

Laura's tax service is awesome. Been using Laura for 3 years and she comes through every year for…read moreme. I have since moved from Indianapolis 2 years ago but I still use Laura long distance for my taxes! A+