I recently moved to Indiana, and wanted to support the local economy and local small business by having my taxes done by a local CPA. I regretfully decided to go to Schaaf CPA. Per the reviews I read, I thought I'd be getting professional, top quality service, but got the exact opposite. Mr. Schaaf was disrespectful, degrading and unprofessional.
Having moved up in tax brackets, changed states and become a first time homeowner since my previous tax return, I knew there would be a difference in the return. When I inquired about the finished return to get a better understanding of exactly how it all impacted the refund I was getting, Mr. Schaaf showed his true unprofessionalism.
Here's a brief overview:
I just wanted to understand why my previous year's refund was a much higher amount.
A professional CPA's response:
"Last year, you qualified for the Earned Income Tax Credit because your total gross income was below the cutoff of x amount of dollars, so you received x amount of dollars from the government."
Mr. Schaaf's response verbatim:
"Last year you were so poor, so the government just gave you some money."
Mr. Schaaf didn't even have the courtesy to speak to me in an office in a one on one setting, but instead spoke to me in the lobby of his office, in the presence of others, including my family.
So for $250 you can expect to be degraded, disrespected and treated unprofessionally by Mr. Schaaf.
Please take your hard-earned money somewhere else. Anywhere else. read more
