1. Frazier & Co CPA & Advisors

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Lapel, IN

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Frazier & Co CPA & Advisors

5.0 (1 review)
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Services - Frazier & Co CPA & Advisors

Accountants

Audit and conflict resolution support

Current year tax preparation and filing

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1 year ago

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Got Your Six Services

Got Your Six Services

(4 reviews)

So I totally understand that one's version of clean does not equal the same as another's... I TRULY…read morewas going to just pay the dang invoice and move on until I got another disturbing email from this "company". So from the start, I was really excited because the person I had spoken with seemed to be very level headed and business oriented... Only to arrive home feeling COMPLETELY deflated. I requested a "move-in" clean. I advised that the townhome had been unoccupied for a few years. I advised that our things were in the home but I needed a good once over before I felt comfortable putting things away... I can say FOR SURE two things were done that are listed on the contract... The toilets were gross from hard water and they were sparkling clean after. My oldest child's bathroom was clean, floors clearly mopped... Cabinets... ummm... and then I went to warm up take out for my son... VERY communal microwave in the office. My tub.. nope. Vents dusted, (even though they are sited in the quote)... Nope. Doors wiped down? You guessed it... NOPE. Despite how upset I was I tried nicely to convey that the invoice needed adjustment. I was met with begging to come play around in my home (no thanks), then gaslighted to try to believe that I can't read or see either. THEN LEGIT arguing with this lady about messaging me at odd hours of the night. The most basic understanding of consumer law states that even collection agencies can only correspond during certain hours. Only for me today to decide that it's not worth the wasted energy... Only for I guess her to pretend the interaction didn't happen yesterday??? This is truly the strangest, most disappointing interaction with a small business owner I have EVER had. She made very strange and incorrect statements about my financial status ASSUMING I would not be able to cover the bill, my knowledge of business practices, education level and... HEAVENS! See photos below.

I needed a company to clean my old apartment that I moved out of, and it definitely needed some…read moreTLC. These people were GREAT communication wise. They sent me a detailed estimate and they went above and beyond in cleaning. My old place looked like new. Arron & Mark do an absolutely outstanding job and are very detailed. Next time I need someone to completely clean my place, I will be calling on them again. Highly recommended.

STAR Financial Bank - Smiling helpful faces!

STAR Financial Bank

(4 reviews)

5 stars. Where…read morecommunity service and customer service meet! Our elementary school collected coins to be donated to hurricane Dorian relief efforts. The drive was such a success - it would have taken us all year to roll all that coinage. The folks at Star helped us out without any hesitation. The branch manager made a quick call and we were good to go. We were able to get all of the coins counted and changed into large bills without having to spends hours upon hours of volunteer time. We greatly appreciate you and I will be back to open an account!

I went there to get some assistance with why my account was getting fees left and right by the same…read morecharges. Poor communication and the old gentleman that works there, his name is Jon, and the Branch Manager, Jenifer Porter were not helpful at all. Jon actually yelled when I was trying to find understanding in the fees. The manager looked at me like I was unintelligent and wanted to see my phone after I already told her about the awful online banking they have set up. I never saw anything on my online banking about these charges and she just pointed out what I already said to her in the first place. She kept repeating it like she enjoyed hearing herself talking. Jon was rude, and didn't give me my ID card back after looking my account up. I mentioned the online banking issues, and he kept saying it was weeks ago, when it happened again just last week. They enjoy charging people without communication of any kind. It's poor customer service, poor attitudes and they don't seem to care at all about finding the best solution for their customers, especially since I've been banking there for more than 10 years. This is also not the first time an incident of fees showed up on my account after talking to someone about it. If you have the option of banking anywhere else, I suggest you do so immediately instead of banking with STAR. They don't care about customer loyalty which explains why the parking lot never has customers and that location is always bare. Looking forward to canceling my account with STAR, and finding a bank that actually cares for their customers concerns and willingness to help instead of turning them away. Good riddance.

Frazier & Co CPA & Advisors - accountants - Updated October 2026

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