Made it clear that I wanted to meet the CPA and/or accountant. Set an appointment. Went in and met…read morewith the assistant. She told me, "they will not meet with you at all in the beginning." As a business owner of several entities, I need the right fit for an ongoing relationship. Someone that can meet with me monthly or at least quarterly and help in many facets. The you can meet with our assistant who knows nothing about taxes, payroll, bookkeeping or how to help sell you as the new CPA didn't work for me. It also says we are too busy for you and to complete your services.

Shelley and her staff are top notch! When I refer clients to her they always rave about how…read moreknowledgeable they are and educate them on ways to lower their tax liability. I highly recommend you have them prepare your tax return this spring. Then sit down with Shelley this summer and plan for the rest of the year. You will be glad you did.

As a business owner, Tax prep is a crucial part of my yearly duties…read more I have depended on Jon and his Whitewater team for over seventeen years now, to professionally guide me through all the ins and outs of successful tax filing. I look forward to working with Jon and his team to cap off another successful year.

I was looking for an accountant to do my taxes after moving to Indy, and I happen to find White…read moreWater Group near work. I really enjoyed working with Jon - he made my multiple state filing extremely easy! Whenever I had questions, he talked me through it even if it was probably something simple to him! I never felt worried that my taxes would be done correctly and know that if I have follow up questions, he will answer them too. I would encourage any one to work with Jon and even have a couple of coworkers working with him now too! Great experience and I'll be working with him in the future too!

Great job. Great to work with. Been with Ryan for many years. Always prompt and accurate.read more

I can't say I'm too impressed. I kept having to call to get updates on the progress of my…read morereturns. Then I got a call on Sunday, April 14 stating my returns were done and requesting payment for services. Obviously they were working at the last minute, which didn't make me feel very confident. It would have been more appropriate to give me a few days to look things over myself before submitting my returns. The only chance I had to do this was when I showed up the next day to sign my returns. With multiple state returns and real estate transactions, doing any review at that point was basically impossible. At that point I realized a mistake was made. I was due a refund for some withholding which they had not processed. I was told I hadn't submitted the withholding form to him to look at, but I know I did, and I know I talked to Ryan about this on our first meeting. Lastly, it would have been nice to have had the opportunity to direct deposit my refunds, which was not given me. Ultimately, I was left wondering why, after shelling out several hundred dollars for a professional return, I was the one who had to figure out the mistake. I will go back to doing my own returns from now on.

Very helpful. Went in to discuss a new business tax needs and left with a much greater knowledge of…read morewhat I need to do this tax season. I came a few minutes early for my appointment and they took me back right away. Super friendly and kind. 10 out of 10

Great tax service! They explain everything and review everything. They want to make sure you know…read morewhat they're doing and make you feel that it's ok to ask questions. I was referred here by a friend and now I refer mine. Excellent place!

I called Laura Tax Services due to confusion on my tax forms and I was able to get the answers I…read moreneeded that even the Indiana Department of Revenue customer service couldn't provide. I appreciate the assistance and great customer service.

Laura's tax service is awesome. Been using Laura for 3 years and she comes through every year for…read moreme. I have since moved from Indianapolis 2 years ago but I still use Laura long distance for my taxes! A+

Hayley is amazing at doing my taxes! She is reliable, honest, friendly l, and most of all…read morehelpful!!! She always answers all of my questions (which I have a lot sometimes). She gives me great ideas on how to make tax season easier for myself since I have a business. I won't go to anyone else for my taxes!

Professional office setting - Accountant Hayley did an amazing job - Her knowledge base is…read moreoutstanding.

H&R Block is hit or miss generally; fortunately, this office is pretty on top of things. We were…read moreable to get an appointment for a Saturday with a less than one week wait, which is impressive considering Saturdays are one of their busiest days during tax season. The tax agent we worked with was very friendly and knowledgable, but we felt like we had to watch her closely as she entered the information into the system, because several times she misspelled words or entered incorrect numbers. That was a little taxing. (See what I did there?) In the end, though, we're confident she prepared the taxes correctly. This H&R Block is in a lively shopping center, which includes Qdoba, Mellow Mushroom, Play It Again Sports and Marsh. There's plenty of parking.

We depended on H&R Block, who advertise themselves as full-service small business tax advisers, to…read moretell us what to file and pay for our business taxes. They neglected to prepare and submit all the appropriate forms and payments our business should have submitted. We now have fines for $3,673 from the State. H&R Block refuses to take responsibility and reimburse, saying we should have known about that form they forgot. That's the whole point of going to H&R Block -- for them to tell us everything we need to do. They've left me holding the bag for thousands and thousands of dollars.

If you're looking for a CPA, Tom Long and his team are the best in the business. My only regret is…read morehaving gone to any other CPA firm prior. Grateful to have him in my corner for all things taxes, business, investments!

Ww have used Long & Associates for approximately 15 years. Many of my family members, as well as…read morefriends use them as well. Tom Long, as well as his staff are wonderful. I wouldn't consider using another accounting firm. LOVE LONG & ASSOCIATES!

I'm glad I asked for recommendations for a tax service on Next Door. Brad had 5 stars and was close…read moreto our house. He did an awesome job! I dropped off all my paperwork and it was ready in just a few days. He is very reasonable and I got my refund in a couple weeks. I will be taking my taxes to Brad ever year!

I have worked with Brad for many years. He is patient and detailed working with taxes and financial…read morepaperwork. He is very knowledgeable and able to give guidance to difficult and stressful tax issues. I have put him to the test on many tax issues and in the end able to successfully complete my taxes. He promptly answers all my questions. He is an expert in his field.

NSO is by far the BEST CPA firm out there!…read more Nina and her team are fabulous!! All of the staff are so professional and everything is done electronically so it's super easy to get them all of your documents! I'm so thankful I found them back in 2016 when I started my own business! They are so knowledgeable and very helpful!! They are conveniently located in Fishers, but like I said, everything is done online though the client portal! 5 stars!!!

Services provided by Nina were overpriced & time consuming. Lost months working with these people…read more I sent RFQ in Oct 2020 for three years of tax business & my returns didn't get completed until mid April 2021. At this point I decided to take my business elsewhere because I needed the money urgently for family matters. I went to H&R block and they offered to beat her pricing, met with me in person the next day after having phone discussion, & got the same work completed Nina quoted me done in ONE DAY. Initially my communications explaining the details related to my tax situation were with Nina exclusively. Shortly after getting my commitment for business she became completely detached from the conversation, & handed me off to her assistant who seemed overworked & short in her communications. It was quite difficult having to re-explain the same details to the two of them who never seemed to be on the same page on matters pertaining to my tax situation. Nina's team never offered to meet in person & by the time they finally got everything completed I had moved onto someone else. After having not filed the taxes she sent me an invoice saying I was 60 days late on pmt, and then sent emails with threatening undertones of lawsuits to get paid for the low quality work & insulted my character.