We have been waiting forever for the new IMCU in Carmel to open! I was excited to go to the grand…read moreopening to check it out. It has parking behind the building and I think a few spots in front. It has a large drive through area in the back as well. It is very large inside and there were tons of rooms for all kinds of loan stuff. They also had interactive tellers! It was at the ATM machine and there is a real live person to help you, just through the screen. We had help and I am sure there will be people to help since this is all very new. But we had no issue depositing checks into our account. Eventually the tellers will be housed upstairs. There was a large information desk. It was such a large bank. There were a lot of people there since it was the first Saturday they were open. They had B105 there and snacks and drinks. We each got a cool stainless steel water bottle and a chance to spin the wheel. Plus they put our names in to get in the cash cube. We were only there about an hour and my husband got to get in! He was able to catch $64. I will be excited to not have to go far for our baking needs. I have been an IMCU member for 25 years!

In have been with IMCU for almost ten years. Until, its latest software "improvement," I would have…read moregiven it a five star rating, but its latest "improvement" has eliminated automatic synchronization of my IMCU account with Quicken or Ameriprise both which I find extremely useful in managing my financial affairs. To get the information into these accounts now requires a download from the IMCU site then an upload into those apps. This is the twenty first century, not the 19th century. What's next green eyeshades and quill pens. Reluctantly, despite the hassle, I guess I will have to move my accounts to a more customer friendly financial entity. Sigh, they had a good thing going.

I've been banking with Chase for about 9 years. I mainly use the services at the Carmel Drive…read morelocation in Carmel and the 161st Street location in Westfield. The employees are always friendly and very helpful. They always take time to fix my issues. The ATM's are very easy to use whether inside the building or drive-up. Chase banking makes my life easier.

Everyone was so kind and the experience was extremely quick and positive. Would recommend!read more

This review is about Donna specifically- she is an amazing banker. She is thorough, thoughtful and…read moresuperbly helpful. I am always pleased when I go in and see she is working.

Its difficult to decide who to trust your money with, and for me I work with two banks…read more You really should consider NBoI. Speak with Rich Taylor, manager of the Carmel branch for all your needs. Rich is an unquestionably honest and sincere individual when caring for your banking needs.

Friendly and personable, great app, easy to use features, this location took care of some checks…read morequickly for me. Noticed a clean and polished setup with drive thru, can recommend their basic banking services however they desperately need some relevant CashApp type rewards on their credit cards.

If you are in the market for a private wealth advisor/ financial advisor in your best interest and…read morein my personal opinion DO NOT USE First Merchants Wealth Advisors. I am trying to save you a lot of headache. First Merchants Wealth has been misleading, has failed to follow up with time sensitive requests, incompetent and has horrible communication. Just trying to save you a lot of hassle. On the other hand, Northwest has been incredibly personable, excellent communication, and extremely professional.

I really wanted to like Star Financial Bank. I've been an online banker for about 15 years, but I…read morehave the occasional need for services from a brick and mortar bank. I opened checking & savings accounts at Star based on positive recommendations from family. Compared to my online bank, however, Star is just...not great. I've been disappointed since my first week as a customer when the bank cancelled my debit card twice due to suspected fraud - and I only found out when the cards were declined as I tried to pay at merchants. As a result, I am not comfortable using my Star debit card as my payment method. I would never go far from home without a backup. Since I don't use the debit card, I really don't use the account. But, I'd like to keep the account open to retain access to the brick and mortar branch...except for the FEES. If my balance is lower than $1500 and I do not use my debit card 5+ times/month, there is a $5.95 fee. There is a $37.50 overdraft fee. $7 fee if my bank statement is returned to the bank by the post office. $7 fee for paper statements. So now I just want to close my accounts, but there's a $25 account closure fee for accounts less than 180 days old. With all these fees, you'd think the customer would get SOMETHING to feel good about, an amenity or perk to offset the cost of banking with them. But, No - not compared to online banking. For instance, the interest rate on my Star Financial Bank savings account is just 0.020%... compared to 3.92% for my online savings account, and 0.10% for my online checking account! I want a bank that has my best interests in mind, that seems invested in my future and in my financial success. A bank should not charge fees because a balance is low - that's like kicking the customer while they are down. A bank should not charge fees to customers who prefer to see paper bank statements (rather than electronic). I just don't feel good about banking with Star. I'm counting down the 180 days until I can close my accounts without getting charged for doing so.

The best on-line banking tools we have used. Friendly service, 7:00 am to 7:00 pm drive-up…read moreservice. What is not to like?

I'm impressed by this bank. Their focus on serving the local community, excellence in customer…read moreservice, and solid banking programs are impressive. I discovered Community First Bank of Indiana (CFBI) through their community business development representative, Bonnie Riley. I had the privilege of having Danielle Gaston set up the paperwork for my new account. She was kind and courteous and even allowed me to joke and banter with her. Scott Hammersley, their business/commercial lending specialist, came out and introduced himself and spent time learning about our new business coming to the Westfield area. Later when I was having trouble getting online banking and the mobile app setup, one of the bank's team took my call, walked me through it, and stayed on the phone with me till setup was confirmed. I never felt rushed or hurried, there was a calm, steady tone and constant reminders that I was their priority and they wanted me to be set up and able to use all the resources the bank had for me. I'm grateful for my time at CFBI, and I'm very impressed with the service and resources they have available. I love their approachable and dedicated commitment to our local community.

Been with them for 1 day. Made a ACH transfer from my original bank to BMO. They said it'd take 3…read moreto 4 days for an electronic transfer that only takes seconds. That was strike 1. Strike 2 won't send out debit cards until they decide to fund the account with the ACH transfer that they take their time initiating. Strike 3 it took me 15 minutes to open the account online but when I attempted to add my wife as a co-owner of the account the representative I talked to told me it'd take 90 minutes. Will be quickly closing this account and going to recommend my business change banks also. What a Mickey Mouse operation.

No money in the ATM machine?? I called and I was told the ink was frozen. Well it happened 3…read moreweeks ago too and NO MONEY in the ATM machine.

My boyfriend and I signed up for an account yesterday and Chastidy was absolutely amazing. She…read moreanswered all of our questions and made sure we understood everything. She was absolutely wonderful. It was a very positive experience! Thank you!

It gets the job done - they're always friendly, I never have to wait in a line and I enjoy the…read morevideo screens that allow me to make eye contact even in the drive thru. My only complaint with Old National is that they're not super tech friendly when it comes to app capabilities.

I LOVE this bank!! It is the best PNC in the Indianapolis area that I've visited. I work nearby and…read moreI've started making all my bank trips during lunch so I can visit this branch rather than the one near my house. I first visited when my account was compromised and Damon Chase was super helpful, friendly, and understanding. It worked out great; none of my money was stolen and it was transferred into a new, non-compromised account that day. I met with Damon a couple more times, and I cannot say enough about how great he is! He is the first reason I started using this branch. Since meeting with him I've had the pleasure of doing business with several tellers and everyone at this bank is just wonderful. So nice, friendly, and helpful. This is how banking should be; great place, great employees!!!

The drive thru atm rarely works and it's by far the most annoying and inconvenient thing, seeing…read morethat theirs not many PNC's around here.

I love this branch! ALL the employees are so friendly and helpful. Every time I have ever…read morevisited this branch I have received a very friendly welcome as soon as I stepped inside. There is also a coin counting machine, so I stop by regularly to sort and deposit all the loose change that I accumulate. I've visited other Forum branches but this is my favorite by far.

Literally the worst customer service I have ever experienced. Teller was snippy, difficult, & not…read morethe least bit helpful. I asked if he could follow up with his manager to which he replied 'my manager will tell you the same thing.'