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    Allstars Billiards

    4.5 (17 reviews)

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    Pool table

    These guys are the most unprofessional movers I've ever encountered, and we've had our pool table moved several times over the last five years. Because of the weight of the pool table, the top slate had to be placed down vertically before bringing it in, so they placed it up against the house, which is fine, but they didn't put down pads on the cement ground which caused a huge crack and chip damage on the outside of the table. The owner Jacob Watcher, did nothing to repair or compensate this, and was as unprofessional as the movers. I would think the owner of any business would want to remedy any damage to customers property, but he said, "as long as it doesn't affect the playing it's fine" and "look, it's probably going to sit there 20 years and it will be fine". In a bizarre twist, one of the installers laid down on the living room floor beside the pool table after he brought it in saying his heart was pounding out of his chest. (he's 19 years old!). He also picked up a piece of personal mail and looked at it. It was clearly addressed as such, as it was a Southwest gas bill. After the table was set up, he laid down on our couch....just sprawled out and laid down. Of all the contractors and movers I've had in my home over the years, I've never had anyone lay down on my couch! And they were an hour late starting the job! So unprofessional from start to end. They damaged my expensive pool table, and I'm disgusted I'm getting no apology or refund for this disaster.

    Sara M.

    These guys were great! I researched reviews and called many places for quotes to put together our pool table and refelt. They were able to get out here right away so We could use it for the weekend. They were professional, honest, and prices were the best. They were also much farther out than the other companies so I really appreciate that they came out to us!

    Ashton A.

    Had an incredible experience working with these guys. They were so easy to work with, very helpful and do amazing work. We reasesrched a lot of different companies but so happy we chose Allstars, prices and services were unbeatable. Thank you again, we love love love our table!

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    10 months ago

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    2 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    6 years ago

    The guys were right on time; fast, efficient and very professional.

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    7 years ago

    These guys know their stuff! They worked me into their schedule quickly and got my table balanced in no time!

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    7 years ago

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    Review Highlights - Allstars Billiards

    I researched reviews and called many places for quotes to put together our pool table and refelt.

    Mentioned in 10 reviews

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    Billiard Factory

    Billiard Factory

    3.7(3 reviews)
    12.5 mi
    $$

    Just had my table re-clothed. Chris,Adam and Johnny great Team, did an excellent job!…read moreOn time of course, texted when on the way. I used the recommended Billiard Factory proprietary cloth, actually made by Simonis (860) but a known as 920. Highly recommended by Store Manager Chris Rackette, good call it plays well and is highly durable. The guys installing the cloth knew their business, quickly removed the old cloth, cleaned the cushions and installed the new. You can tell they knew what they were doing, no stretching or wrinkles, just perfect folds and highly efficient. I went with the Billiard Factory- Simonis in a charcoal grey, looks fantastic. Thank you! Pics attached...

    Came to this place looking for a replacement shaft for an existing cue. Staff were very…read moreknowledgeable and personable. We really enjoyed the experience, that is, until the performance of delivering an item that was ordered. Once order was placed, it took a month to get the part, and it was incorrect once it arrived. Communication was one sided....us contacting them. Frustrating, but we went ahead with the exchange for the right part. Communication wasn't much better after that, and what we did receive was contradictory. Good old-fashioned runaround. Original order was placed toward the end of January, and early May, still no resolution. Not even an offer to 'make it right'. We got a refund and moved on. At no point after initial order did we feel Billiard Factory was looking out for us. There are lots of billiard supply places, so we'll just pick another going forward.

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    Allstars Billiards - poolbilliards - Updated May 2026

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