Jake and his assistant did a great job disassembling my pool table during a recent flooring project and reassembling it once it was over. They were very professional and did a great job both times. Thanks! read more

I have used All Star Pools twice for moving our pool table from one to place another. The first move was from when we originally bought the pool table and the most recent (2 years ago) I had All Star move our pool table into our garage because of our house being remodeled. Yesterday, I used a different reputable pool company called Prestige and I hired them to re-felt our table. Our table for the last two years had a bump in it by the middle pocket and didn't feel like having to pay for it to be re-felted. After Prestige came to our house and started to take apart our table, Kevin the owner of Prestige, realized that the middle slate piece that was bumpy was broken and looked to be "fixed" or "repaired". Basically it was covered in tape and glued. I was told by Kevin that it had to happen during the last move and he asked me who did the move. I told him All Star Pools. I guess All Star Pools broke my slate ($800 value) when they moved it last and decided to cover it up. It was very obvious that it had tape on both sides of the slate to be patched. It was not even secured down by the screw as I was told by All Star the reason why they didn't put in a secure screw was because it was broke. I called Jake at All Star and he basically denied even knowing me at first. After several minutes in the phone he said it was not their fault and he didn't remember me. I just gave up. During my phone conversation with Jake, Kevin from Prestige heard my entire phone conversation with Jake and he truly was disgusted with the customer service and how Jake spoke to me! Within 5 minutes of my call with Jake, I received another call from one of his employees and he basically told me he was the one that moved my pool table and he remembered me. He proceeded to tell me that he told me it was "cracked" and he taped it for the move. He also said I told him to just felt right over the crack. By the way it not a hairline crack but an actual break of two separate pieces. See pics. Prestige told me talked to Jake and that they are not going to do anything. Kevin from Prestige was surprised by the crappy customer service and them blaming me for the break. Kevin actually told me that the only way the slate could could break would be from install error. Don't use All Star Pools!!! They don't care about your stuff and the care of your pool table. It cost me over $800 to replace the slate and I feel I should not of been responsible for that. I would have been happy even if All Star would have offered to pay for half but they didn't. I don't like writing reviews but I feel people should be made aware of the type of company they are and how they treat their customers!!! By the way, Prestige told me that they refer All Star for their customer over flow but now he is not going to because he saw and listened first hand how they don't care about their customers and they basically blamed me for breaking my slate on the pool table! Don't use them! They have terrible customer service and don't care about you and their faults. STAY AWAY!!!!! read more

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After collecting estimates we settled on Allstars Billiards to move our pool table. Estimates ranged from $250 - $720 to move from back room to front room; less than 40 feet. Allstars dismantled completely, saved felt, moved, put back together, leveled and positioned table perfectly all for $250; a great value!!! The two servicemen were professional, courteous and took less than 3 hours. They did everything all the other places promised and all to our satisfaction. I highly recommend using Allstars Billiards if you have a pool table to relocate. read more

These guys were awesome to work with, love Randy and even. They even came back The next day to move my tool table 6 inches because my drop-down attic ladder was hitting the table and they didn't charge me. I also thought I needed a new felt But they told me mine was in great shape I highly recommend these guys for all of your pool table needs, thank you, jake read more

These guys are the most unprofessional movers I've ever encountered, and we've had our pool table moved several times over the last five years. Because of the weight of the pool table, the top slate had to be placed down vertically before bringing it in, so they placed it up against the house, which is fine, but they didn't put down pads on the cement ground which caused a huge crack and chip damage on the outside of the table. The owner Jacob Watcher, did nothing to repair or compensate this, and was as unprofessional as the movers. I would think the owner of any business would want to remedy any damage to customers property, but he said, "as long as it doesn't affect the playing it's fine" and "look, it's probably going to sit there 20 years and it will be fine". In a bizarre twist, one of the installers laid down on the living room floor beside the pool table after he brought it in saying his heart was pounding out of his chest. (he's 19 years old!). He also picked up a piece of personal mail and looked at it. It was clearly addressed as such, as it was a Southwest gas bill. After the table was set up, he laid down on our couch....just sprawled out and laid down. Of all the contractors and movers I've had in my home over the years, I've never had anyone lay down on my couch! And they were an hour late starting the job! So unprofessional from start to end. They damaged my expensive pool table, and I'm disgusted I'm getting no apology or refund for this disaster. read more

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These guys were great! I researched reviews and called many places for quotes to put together our pool table and refelt. They were able to get out here right away so We could use it for the weekend. They were professional, honest, and prices were the best. They were also much farther out than the other companies so I really appreciate that they came out to us! read more

Allstars Billiards - Pool & Billiards Near Me - Phoenix, Arizona

Had an incredible experience working with these guys. They were so easy to work with, very helpful and do amazing work. We reasesrched a lot of different companies but so happy we chose Allstars, prices and services were unbeatable. Thank you again, we love love love our table! read more

Allstars Billiards - Pool & Billiards Near Me - Phoenix, Arizona

ex·em·pla·ry: serving as a desirable model; representing the best of its kind. The stars represent this company well. They did more than we expected with the take down, move and assembly. The leveling of the table in the unleveled garage was a very nice touch. We were more than impressed with the efficiency and customer service that was delivered in more than one way. If Willy Wonka took down and put up pool tables, he would be these guys. Money well spent on the Master's of their craft. Thank you so very kindly for your professionalism and once again gentlemen, enjoy your friends, family and freedom. read more

Allstars Billiards - Pool & Billiards Near Me - Phoenix, Arizona

We had our pool table felt replaced. I called around and they were by far the best price around. I was told they would be there by 8 am they showed up not only on time but early. I was very confused by that because no one shows up on time oh and the price they quote me was the price I paid which was even more odd because no one does that. There is always some sort of BS or stick to change you more. Not these guys!! They were great!! They gave me hope there are still people out there that do not only do great work they show up on time and charge a fair price. What a novel concept. So if you want your pool table looking great call them you will not be disappointed!!!! read more

These guys were top notch! Our neighbors used them and raved about their pricing and speed. True to their word they were prompt, efficient and friendly. Their pricing was reasonable and our pool table has never looked better. They put new felt on it and new bumpers. They are the manliest pair of seamstresses around and their attention to detail was impressive! They were careful with our old table that has sentimental value and we appreciated it. Go ahead and call this company, you won't be disappointed! read more

These guys are very professional, they moved my table for me with no issues. They're insured and experienced, which is what I was looking for. read more

These guys were great. They broke down the table at the old place and had it re-felted and put back together at my place in no time. Great communication throughout the entire process. read more

Jake and Randy were UNBELIEVABLE in terms of their hospitality! The price was way less than what I thought it would be and the service was well beyond my expectation! From the time they picked up the pool table they were moving for me to finishing the drop off and assembly, was only a short time. I had called them a few times prior to scheduling and they were very nice on the phone each time. Highly recommend these guys! read more

On time, professional, did a great job at a fair price! What more could be asked? Second time I have used them. First time was for a move and refelt . Second time was for disassemble, move temporarily for carpet installation and then reassemble. I will use again if needed. Highly recommended! Thanks so much! read more

The guys were right on time; fast, efficient and very professional.

These guys know their stuff! They worked me into their schedule quickly and got my table balanced in no time!

This team got the work done quickly and professionally. They knew their way around a pool table and were very friendly. Jake could not have done a better job. read more