I had my balance replaced. They were organized and business like in the appt setup, were on time,…read morerepaired the window on 15 minutes and were near and careful. Recommended.

Performed services requested. Efficient and professional. Very reasonably priced. I would…read moredefinitely use them again.

A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.

Sam's window repair did an incredible job on a large project in my apartment. I had a tight…read moredeadline due to work and Sam made sure that everything would be ready by the date that we had to install everything. His team was very kind and efficient. They cleaned up very well after the job was done. I am so happy with the way everything turned out. I will also note that Sam's pricing was significantly better than any of the other quotes that I received.

Needed a broken pane repaired. Sam was easy to schedule, was able to do the job on short notice,…read moreand for the price he quoted.

Thank you Windows We Are!!…read more They are true professionals from start to finish. Starting from the sales office to the field installation. They owned the project & went above and beyond to ensure it was done properly. Even their cleanup was amazing you would not even know they were here! We had a front & side door installed on a house that was built in 1935. This was no easy task or typical installation since this was an older house that settled over the years. That was no problem for Boris & Rafael. They installed both doors with precision detail & care to ensure a beautiful perfect fit to the house. Thanks again for a job well done!! Tony from Brooklyn

Not sure how they make money by being rude to their customers. I can dish it out just like you…read morecan. Want to know where I live before they can tell me if they can secure the products I need. Why do you need to know where I live if you can't install the doors I'm looking for? Second and last time I call this place. First time dude tells me they don't install, they sell. Trying to sell me over priced storm doors. Gave me a quote but told me he couldn't install it. I place another call today about a different type of door to be customized and someone else says they can customize and install but wanted to know where I lived to see if I was "good enough for him!" Perhaps my vernacular told him all he needed to know. YOU work for "me" when I'm pay for items and having installation. NOT THE OTHER WAY AROUND. I KNOW WHAT YOU WERE DOING.......................................

Faruk is truly one of the kindest professionals we've ever worked with. For the second time, he…read morehelped our family after glass was accidentally broken by our autistic son -- this time repairing our living room window incredibly quickly, coming Tuesday to measure and returning Wednesday with the repair completed. He handled the entire situation with compassion, professionalism, and care, and his craftsmanship was excellent. As a parent, moments like these can be stressful, and Faruk consistently approaches them with patience and understanding. We're incredibly grateful and can't recommend him and his company highly enough.

I have used this company for several years . I have a building in Crown Heights & I am very…read moresatisfied with the Service . Frank is very professional & pleasant to deal with . HIGHLY RECOMMENDED . Ron

Don't used this company they will go up on the price the day of installation he went up $1600 on me…read moreand told me a bunch of lies run from this company

Efficient and extremely professional. Quoted me online, came and did the job, paid what I was…read morequoted for.

From start to finish, the entire process was seamless and stress-free, and I was impressed with…read moretheir professionalism and attention to detail. First and foremost, the Nick was incredibly friendly and approachable. AWR helped me make an informed decision about the type of windows I wanted. They were also accommodating when it came to scheduling the installation date. Replacing all the windows on my house only took 4 days. They worked efficiently and meticulously, ensuring that each window was installed properly and securely. They also took the time to clean up after themselves. Overall, I am extremely satisfied with the work done. My house looks great, and I would highly recommend them to anyone in need of new windows!

I have used them 2x's so far and i think they are excellent, they are prompt,wore a mask and fixed…read morethe window without any problems....Nick is a very nice guy and does the work with no problems, very professional and will definitley recommend him to any one i know. I had 3 screens done today, Nick was in and out in no time and my screens look awesome, they are fairly priced and if you need a good company, call them.

Does not respond to texts quickly enough. Very slow. Reasonably priced, however. I will try them…read moreagain

From the owner: Welcome to P&S Window repair P&S Window repair is your best…read moreplace for top-notch window and door replacement, home glass repair and screen services! Understanding the high demand for glass replacement services, I am committed to becoming the unrivaled leader in the industry. Looking for professional window and door replacement and repair services? Look no further! As a highly skilled technician specializing in window repair, I can help you with everything from small cracks to major damage, fogged windows, broken glass, damaged seals and even vandalism repairs. No job is too big or too small - I can fix it all with precision and experience. Say goodbye to your window woes and hello to clear views again!