People are very knowable and are a great resource and help. I would highly recommend.read more

They are very knowledgeable and helpful if you have questions. They're supplements are high…read morequality and they will get you an item if it's not on the shelf. It's a very clean and neat store.

I spend an hour on commute to come here for a sacred energy rebust I can tell the color of my…read moretonge (which reflects your internal organs) is looking better. I joke with my friends that I'm being treated by a heavenly doctor but just maybe he doesn't know it yet?

I've been seeing Dr Key for almost 2 months now and have seen improvement throughout the 2 months…read more When I first came to him, my body felt like it was going to crash. He felt different parts of my body and seemed to know immediately what the problem was. Putting several needles in my right foot, the pain one one spot quickly subsided and minimized. I'm also taking herbs along with weekly Accupuncture sessions. I actually look forward to the needling sessions! He has a light touch and with the warm heat lamps, I've been finding myself falling asleep and snoring! You do have to be patient and allow time to pass. It isn't an instant miraculous cure. But Dr Key works on getting your body to improve and get back into rhythm. I always schedule my appointments but if he has space, he will let you walk in. I like that when I come, I know the time is mine.

I took my son for a quick checkup. All went well. Didn't wait too long. We had an appointment…read more The pediatric urgent care is moving to Pleasanton for those that may not know. I took a photo of the sign, you can see that sign for the address.

A Bureaucratic, Inaccessible System That Wastes Patients' Time…read more Many Sutter Health specialists are housed at this facility. I cannot understand what benefit these doctors see in making themselves so inaccessible to patients, including those with excellent insurance and the ability to pay for care. There are serious problems with this system, yet upper management appears either unaware of them or unconcerned. The fact that a healthcare organization can create this many barriers for patients and remain highly profitable is deeply disturbing for those of us who have busy lives and still got to work to make a decent living. It represents much of what is wrong with healthcare administration in California. Here's the story: We simply wanted to schedule an appointment with one of their speciality departments. The ordeal consumed approximately 35 minutes in the middle of a busy workday, and we still did not receive an appointment. First, the appointments could not be scheduled online even though we have worked with Sutter in the past. The online scheduling system forced us to make a phone call on a workday. The first five minutes were then wasted dealing with Sutter Health's robotic assistant, which was terrible and repeatedly failed to understand what I was saying. Even after requesting a live agent, the system continued to badger me with more questions before finally transferring the call. The live agent was pleasant, but the registration process took another 15 to 20 minutes and included an impressive collection of questions that had little to do with scheduling a specialist appointment. Management is welcome to review the recorded call. Short of asking for my plumber's current whereabouts or whether I had remodeled my kitchen in the past five years, they seemed determined to conduct a full census of my life before allowing me anywhere near the information about my doctor's availability. Did I need a wheelchair? Did I live in a long-term-care facility? Was my insurance provided through my employer? Did I work full-time or part-time? I was busy and calling for one simple reason: to make an appointment. Ask for my insurance card number and Date of Birth, should take less than five minutes and still get them what they need. Instead, Sutter has apparently decided that wasting patients' time is cheaper than hiring enough competent staff to obtain information already available through an insurance card. One has to wonder whether the system is truly underfunded or whether its priorities simply lie somewhere closer to the executive suite than the patient waiting room. The call was finally transferred to the specialty department, where a curt and patronizing representative explained that the office requires a "faxed" referral (like they are in the ninteenth century), along with recent bloodwork and physicians' notes. After the fax is received, we can apparently expect or basically "hope" that someone calls us. If no one calls, we are expected to call back and ask what happened. But there is no direct telephone number for the specialty department. That means going through the same malfunctioning robot and the entire general scheduling process again, potentially wasting another 20 to 30 minutes of a working person's day. How is this an acceptable or productive process for requesting a basic medical appointment? To make matters worse, many of their physicians are not accepting new patients. In my experience, the access problem here is substantially worse than at other healthcare systems. Stanford Health Valley Care, for example, provides a much more functional patient experience through a MyHealth account and their records are in the system, they generally do not have to overcome this many administrative hurdles or give a referral to seek speciality care. Having excellent PPO insurance that tells me referrals are not needed and the ability to pay should not be irrelevant because an institution has built a wall of bureaucracy between its physicians and its patients. This is not patient-centered healthcare and this is absolutely not a doctor centered healthcare either. It is an administrative obstacle course. The doctors that work here should know better than to work with them.

I had acupuncture here recently, and it was such a relief--truly effective for my back pain. The…read moredoctor was professional and explained everything clearly, which made me feel at ease right away. The process itself? Completely painless. I barely noticed the needles, but I could feel the tension melting away after just one session. The clinic was clean and had this calm, soothing vibe. Even the front desk staff were kind and organized, which made the whole experience smooth. If you're dealing with stress or body aches, this place knows what they're doing.

I like my therapist Cindy! I feel really relaxed during the session! The office is very clean as…read morewell

Omg Kathleen is really great with her hands :) i had a sever back pain because of my workout and…read morefinally ended up with a great solution meeting Kathleen. I was really scared because my back pain was sooo intense where i was not able to sit or walk properly, but once i met Kathleen she really did her magic by massaging tro and i was able to recover pretty soon. I strongly recommend her if someone is really looking for a great solution. I would say she is the right person to take care of people with back pain and etc...

UPDATED REVIEW: It's been 13 years with Kathleen and she has now taken care of me through my second…read morebaby. Her massages, especially the prenatal ones, are healing not only for the body, but for your mental health. She will help and guide you through anything with her positive energy along with her wisdom. Her red light therapy also helps speed up recovery especially after my C-section. Kathleen is a blessing to all of us!

Dhwanhi was an excellent physical therapist. She was extremely supportive, very careful with me…read morephysically while adjusting me and demonstrating new exercises. The exercises she added to my roster of daily work hit just the right level -- gentle enough to not put me on the floor in pain, challenging enough to push my improvement just a little bit every day. I really appreciated her calm and positive approach.

The first meeting with Dr. Normalena Rios for my OB-GYN concern was good so I came back to her…read moreagain since I needed a procedure done called Colposcopy. She was very strange; I had questions and wanted to talk to her. She comes straight to the exam room and started doing the procedure. She asked me to lie down and I am talking to her while lying down - she says "we already talked about it" . The procedure was getting painful and I asked her for an injection. She had the nurse bring in a injection and injects right in me without mentioning a word. It was so painful and I asked her if it was an injection? She says with a stern voice "yes"...She rushed out after the procedure was done. The whole experience was weird and disappointing. Doctors are supposed to be warm, caring and treat patients with consistent professionalism - it is not just a job, one can't have mood swings!! I am totally disappointed; in the process of healing from the trauma!!

I can't recommend Dr. Toni enough! She takes a genuinely…read moreholistic approach, looking at the full picture rather than just treating symptoms, and her depth of knowledge is obvious in every conversation. One of my favorite parts of the experience has been the ozone IV therapy--it's been a game changer for my energy levels and overall wellness. She explains everything clearly, makes you feel comfortable, and tailors treatments to what your body actually needs. If you're looking for a practitioner who blends expertise with a thoughtful, whole-body approach, this is absolutely the place to go.

Toni helped me at the peak of my menopause. I was fatigued, hot flashes, loss of motivation, daily…read moreblurred vision, loss of hair and couldn't focus. I put full trust in Toni to guide me in the process of lab requests from Obgyn and primary doctor and what hormone prescriptions to try. Along with that we did a Dutch test and filtered through my supplements. This took sometime but after I started taking her recommended supplements I felt more like myself again. Toni doesn't hold back information even if you are not ready for it. For me that was drinking. Now that I have modified my drinking patterns my body rejects drinking at a certain point and I appreciate how I feel sober. It really allows my body to heal better after workouts.

I've been a member at jumpstart since April 2024. I have been really disappointed in the staff…read moreespecially with the health coaches. I am paying a lot of money and the health coaches are rude, a lot of drama, and petty. The PAs have gone thru a lot of turnover but overall I try to meet with them vs the health coaches Rebekah and Susan. I found out from an office staff member that Susan was talking about me. As a member paying a lot of money each month, I don't appreciate that and I think it's extremely unprofessional. The staff needs to provide a professional environment if they want to keep their members.

I've been through Jumpstarts program twice! The first time I started in the Summer of 2020 and…read moreended up losing about 15 pounds. I stopped the program for about a year because I had a successful fertility treatment and had a baby. Once I felt ready to come back, I returned in July of 2021 to restart the program. My second time on the program I lost 30 lbs. The staff that I saw on a regular basis is Melissa, Maureen and Priscilla. I want to start off by saying they are wonderful individuals. They have always been very kind and considerate towards me. Often times I didn't have anyone to watch my infant son and they were very understanding towards me and allowed me to bring him into the office for my appointments. Some things to consider: 1) The hours. They are only open a few days a week with limited hours so you have to be really flexible with your hours to get an appointment. Luckily once you get a certain you are often able to keep that same time slot for awhile, but it doesn't always happen that way. 2) Communication. A) There have been times where I have had something come up with work or had a family emergency so I had to cancel my appointment. Even calling days before and leaving a message, asking for a call back and I don't receive one. 3) Processing Monthly Payments- This is supposed to be automatic and it never is. Every single month I literally had to chase someone down to make sure my payment is taken care of. Especially for how much I was paying for the "VIP" membership, you would think they'd have a streamlined system for those automatic payments. I was always told "it's our new system" but for how long can you blame the new system. The do switch their systems quite a bit too, which is a problem more on their IT side and not the office itself. Overall, I enjoyed my time at JumpStartMD. I wish there was a tele-health option for people who move out of the area. They said it's something they are hoping to get into. When they do, hopefully I can come back. Until then I am able to continue with the healthy habits that they helped me form.

I happened to encounter Dr. Kimberly Jong when my regular primary care physician was not available…read more I found her to be knowledgeable, very empathetic and efficient. In addition to getting me squeezed in for a same-day ultrasound, she also checked in on me later that week both via MyChart and a personal phone call. Heck, my primary doctor of 10 years doesn't even do that! Dr. Jong truly cares about her patients and went above and beyond when treating me. Highly recommend!

I have been going to Dr Jong for a few years. She is consistently great - which is amazing these…read moredays. Thorough, listens to what you are concerned about, smart and cares about your health + experience. Plus her team and she are very responsive online as well - a big plus. Thanks Dr Jong!

Highly recommend Dr. Zak and his team! They performed a very comprehensive diagnostic exam and…read morecreated a treatment plan that truly addressed my concerns. The X-rays gave me peace of mind and validated the symptoms I had been experiencing. Within 3 months of care, my hip alignment improved significantly, and I noticed a real difference in my running and posture. I'm very grateful for their thorough and attentive care!

came in a while back. lower back pain only. left after a few weeks with lower back pain,…read moresciatica, balancing problems, and problems walking. case manager was not helpful, didn't bother meeting with us at the end. reported problems during treatment and was met with deaf ears. there was jo adjustments and now i feel like I'm disabled. i cannot stand longer than 10-20 mins. numbness all over after a while of standing. i went to a friend's wedding after a session and found out fast. i then went into the office and reported it directly to the dr. it fell on deaf ears. I reported it to the case manager, fell on deaf ears. reported thus to the main frachise owner. same crap. my wife had arms issues, all they do is try to crack your spine and go. my last day was just in and out. no review from the case manager, and completely avoided me after. no call, nothing. im completely disappointed in them, and this place broke me. there is absolutely nothing that they can respond to in order to make this better. fyi, meeting with this jerry "doctor" costs more than the others. there is no real difference... it was a complete mistake of going here and i hope no one gets scammed. i hope others have a better time, but 3-5k for breaking my ability to walk normally.... no remorse, no apology, just left us broken at the end. my wife's arm has no improvements, no real treatment plans. my back is no where in a good state, i still have pains, still have sciatica numbness and pains... life is great... pay attention to what they ask for. 100% a scam. they took my money and my wife's money. the case manager should be completely ashamed and be unable to sleep. the owner of this place should be the same. hey intero, enjoy knowing that you made our lives worse. thank you for permanently ruining my life.