My dryer was not drying clothes in one cycle, it took 2-3 cycles to dry per load with maximum of…read more2-4 clothing items. Before I buy a new dryer, I wanted to make sure my vent was not the problem, so I decided to have it cleaned and called several companies... Victor the technician from Bob's Repair cleaned my Dryer Vent...He was on time, professional, efficient, friendly, communicated well, easy to understand and knowledgeable. He explained in detail why my vent was blocked by a mesh screen filter that the builder put in when it was built. Newer homes don't have this. He showed photos of the vent the before and after and emailed them as well. RESULT: I'm happy to say My dryer is working well now after I had my vent cleaned by Victor from Bob's Repair. I don't have to replace my dryer yet...

Bob's repair is a very honest and reliable place to take your vehicle. I was experiencing several…read moreproblems with my car to the point I was afraid to drive it. The prices are very fair and the service is excellent. My car works like brand new now . Also, they will let you know if a repair is not necessary. My car would start intermittent. Other times it would not start at all which is very frustrating. I took my car to Bob's and it works like it is supposed to. I can't thank them enough. I have a reliable car again. This is so important to me. Many thanks to this shop as it is truly a gem here in. Las Vegas.

Jose came out today to service our water heater, and I couldn't be more pleased with the…read moreexperience. From start to finish, he was extremely professional, courteous, and knowledgeable. He took the time to ensure everything was properly serviced and did an excellent job. It's always refreshing to work with someone who takes pride in their work, pays attention to detail, and genuinely cares about providing great customer service. Jose represented the company exceptionally well, and the entire experience was smooth and hassle-free. I would absolutely recommend him to any of my neighbors, friends, or family. If you're looking for someone reliable, professional, and dedicated to doing quality work, Jose is your guy. Excellent service all around!

This new guy Nick Ruiz He's s really nice and he did his Job to look the exact problem…read more Thanks to him he saw Our condenser Unit that need to be change from the start. He communicate properly to uS so we can know the problem with our unit better than the other Guy came here first his name OMAR. AND I want to COMPLAIN Omar the first Guy to look our AC condenser unit that told us we need to pay him $1k + + for a new Accessories for our condenser unit accessories and plus labor JUST TO FIX IT. We didn't say yes to what his saying. He didn't even send the videos that i gave it to him to the office to report it video of the condenser with the loud noise and it get worst when he touch it like theres every now and then a loud noise. I want to complain OMAR for what he did to us is a SCAM. But this Guy its NOT a Scam NICK RUIZ he communicate to us properly. Thats all we need and a big help to change our unit for free. Thanks so much you guys give us a good guy from your company.

Fantastic, fast and very respectful. I needed to replace my AC/Furnace and spoke to a few other…read morefirms but Vlad was rhe most responsive and knowledgeable. Their price was in line with another company but significantly lower than others. I especially appreciated the care the team took while inside my home. They protected my floors and are sending a crew to touch up my attic access door that understandably got scratched in the process. When I told the lead, Ever, that I would clean up the debris left behind he asked 3 times if I was sure. I planned to clean the floors anyway but just loved his persistence that he doesnt leave a job site less than perfect. They also showed up right on time and finished 2 hours early.

Predatory pricing practices and upselling. I asked the…read moretechnician if he would give me a quote to install an APCOX as I am a cancer survivor and immunocompromised. We also lost our furniture due to last home making my whole family sick from mold in the HVAc due to leaks. I know the APCOX pricing wholesale, the model I looked at is approx $ 900 dollars. I know the company needs to mark up to install and make a living but the quote I got was way beyond the normal mark up and upselling. The tech quoted that me I needed a duct clean on a 2 year old home, and put a quote for an April Aire that I did not ask for nor discuss into the quote in addition to the APCO X. The quote was an eye popping $11,000 dollars! Not only is this insulting to my intelligence but when I called the company they didn't care.

If I could give them 10 stars I would, loved the service and support. Team Mr.Cool, especially…read moreCaroline in dispatch is awesome! If you want fair pricing and great support you better call and use Mr. Cool! Hands Down!

Called for a second opinion on HVAC emergent repair. They were very prompt in responding for a same…read moreday visit to provide a quote/estimate. I was able to communicate with them via phone and text -- which is very convenient to me. Their technician was timely, honest, and straight forward on providing his assessment. I also appreciated that the visit was done at no cost - especially since we decided to go a different route for repair. I would've gladly paid a minimum (~$30-50) for the visit. Definitely look into their company if you're in need of HVAC maintenance.

My AC went out at 5p on a Saturday. The company I had been using said they couldn't come until the…read morefollowing morning. Well, I wasn't going to roast in my house all night (luckily no pets or kids live here). So I got on Yelp and found this company, now called Lee's. They had a technician (shout out Diego!) out before 7pm to diagnose the problem. In an hour, he realized that I either had a huge repair or a complete HVAC replacement on my hands. He called his supervisor, who came over within 30 mins. Mind you, it's now 8:30pm on a Saturday. Ray gave me all of my options and did not try to upsell me at all. In fact, he told me I did not need to even consider the two most expensive options, based on my house size and system. He explained everything very carefully and let me ask all the questions I could think of. And he told me that he could have a team at my house at 8am on Sunday (the next day!) to replace my entire HVAC system and it would be done by dinner time. They showed up at 8:04am and were done at 4:20pm. And the most unexpected thing was that Ray lent me his personal portable AC unit so that I could sleep in my house Saturday night and then have a cool room to hang out in while the team did their work. (I don't remember the names of the two men who did that hard work all day Sunday, but massive thank you to them. They put tarps down to protect my floors and they cleaned up everything after they were done.) The warranty comes with a 1-year warranty on labor, 10-years warranty on all of the parts, and for the first year, three complementary inspections. After that first year, for only $140/yr I can continue those three annual inspections (which I will obviously be doing). I now have ice cold AC and I could not be happier with this experience (even though a new HVAC is very expensive but obviously required to live in Vegas). You need HVAC work? These are the people you call.

We bought a new home and the AC was not cooling so we called for estimate. They came out told us…read morethe unit was 2009. It needed several parts. Which we figured. They were able to fix it the same time. The tech was quick and friendly. He explained the cost and that for now our compressor was good so we didn't need a new one. Overall a good experience.

-Called & inquired @ 7 am -Kyle came @ 10 am day of…read more-Quick, clear, and concise breakdown of my issue -Fair pricing and great explanation. -Out of property and completely repaired @ 1130 am 10/10 stop looking around and use this service. Quick, efficient, and fair- nothing else you can ask for

These guys great. Ryan, the GM, came out to do a spring system check. He alerted to a couple issues…read morethat prior service techs (company to rename unnamed) missed last fall. As a result, the system was not performing properly. There was a leak in refrigerant, was short cycling and wound internally shut off, and was not configured properly for zoned system. The existing system was installed when we purchased this house new in 2018 but was contractor grade. Ryan provided a couple of solutions but decided to replace. Very good price for a better quality system. The install techs, Roger and Dom, completed the install today. Very professional and went extra to be sure zone system was functioning properly. Definitely made the right choice.

I want to give a huge shout-out to technician Artur for the excellent service he provided! Our air…read moreconditioning went out late in the evening, and Artur came to our rescue in less than an hour. He quickly diagnosed the problem, got right to work, and had our AC up and running in no time. Thanks to Artur, our home is nice and cold again! We truly appreciate the fast response, professionalism, and outstanding service. Highly recommended!

Sorry to say I now believe that the negative reviews for Alpha Air are most probably true. Five…read moreyears ago, this company used to be very good with communication because of Terry, their front office lady. After she left them for whatever reasons, getting somebody to pick up the phone or respond back to leaving a voice message can be hit or miss, especially during the busier summer months. Don't waste your money to buy their extended warranty because Alpha Air won't be there for you when you really need them for that expensive covered repair job. My AC died during a 100+ degree day, and I called Alpha Air several times and left a message but no answer. I finally decided to just call another AC company that came the same day to fix the problem, but of course, I had to pay out of pocket instead of being able to use the pre-paid warranty. I also had a sick, elderly parent suffering in a sweltering house so I wasn't going to wait for an unreliable company that didn't pick up their phone and will likely just say that they never got my phone call or voice message or that there was a glitch in their system. Alpha Air can do the job well if/when they want to show up so I give them one star for that and one star for Terry who no longer works for them. Based on my recent experience, however, I won't be using Alpha Air anymore and wish we had never paid for their useless extended warranty. They got their extra profit back then, but lost a long-term customer as of now. Businesses that truly deserve all their positive reviews have consistently excellent communication/customer service so they don't have to give after the fact excuses or apologetic explanations.

Excellent work, Alfredo was here for planning and tune up. Did not find any issues. I would…read morerecommend him to service my home again

Super Service communicates well on both the heating/cooling and plumbing sides of the business. We…read morework with them quite a bit. They've never arrived outside the appt window. They even call when arrival time looks like it will be on the later side of the window. They send texts when the tech is on his/her way. To me, being on time is foundational to build trust with me as a customer. Most recently, we've worked with Jonathan on the plumbing side. From one visit to the next, he remembers our conversations and takes time to help me understand the underlying issues and/or potential severity of things he identities. Most recently, we worked with Shae for our HVAC tune up. She showed me videos of what she saw up in the crawl space. If not for that, I wouldn't understand as that's an area of the house I don't go regularly. She explained her concerns and provided various options and pricing estimates for how to fix them.

During a grand opening of a local business, I entered a raffle for a free tune-up of my a/c at…read moretheir tent. I've received free tune-ups & quotes from a couple other businesses, but I've been seeing Bumble Breeze at neighbors' homes & was intrigued. I've been meaning to contact them for a 3rd perspective so the raffle win happened to be perfect timing. Jamal came out to complete the complimentary tune-up & the experience was superb! He took photos of everything he serviced, offered to have me tag along so I can understand the processes he was completing & thoroughly answered any/every question I had. His findings were similar to the other two companies I received two quotes from... a new a/c system is need (oy...). The difference was, he was very thorough in explaining why he felt the replacement was needed & showed concrete facts of why. Even emailed me a copy of his photos/videos and notes so I could show my husband when he got home. Jamal completed his professional service, made sure all my questions were answered and scheduled for me to talk to a manager abut options and pricing. I was hesitant to move forward, but the replacement was inevitable. I could have rode it out until the unit was on its last string, but this is Vegas. I wanted to be preventative. Plus, 3 neighbors' units crapped out within the month. I didn't want to be the 4th in the height of a hot summer. Queue in Larry. He was beyond professional. Personable even. I was ready for the upselling and pushiness, but the experience never came. He went over Jamal's findings with me once more. Explained his recommendations for new units & even suggested an extra vent install for better performance. The kicker? He didn't deviate from his initial guesstimated price as he continued to include various extras that would help us put our best foot forward. Who does that? Bumble Breeze apparently lol. After everything was said & done, I told him I wanted to talk it over with my husband & make sure we can afford the financing. No pressure or pushiness on his end. We even agreed on a date of no contact if he never heard from me to ease the indecisiveness. He followed up with me & offered an additional incentive where I couldn't say no. BumbleBreeze with the install, maintenance/extended warranties & extra razzle dazzle of free dryer vent cleaning and sanitization ended up being almost $10k cheaper than my other two quotes!! No brainer. We came up with a comfortable number, finance plan/budget and the appt for install happened in no time. Jesus & Curtis came in and completed the install. Just like Jamal and Larry, both gentlemen were courteous, professional & friendly. They were mindful of my home and their mess during the whole process. They kept me in the loop as the process went on too. They gave me a tour of the finished product & explained filters and my new thermostat. Curtis made sure any of my questions were answered and explained how beneficial the new unit will be overall before they left. They explained a tech will be in contact complete the process with a duct sanitization and cleaning as well as the promised free dryer vent cleaning. Devin came a couple days later to finish the job. Just like all the rest, he was professional, courteous and friendly. He completed the vent cleaning & sanitization process. He took before & after photos/videos that I got emailed a copy of for my records. He made sure the team prior was thorough with the initial tune-up, inspection and install. He even took a photo of the filter recommendation sticker on the unit while he was in the attic to make sure I had all the info I needed. He explained the duct maintenance schedule and went on his way. As a home owner, dreaded big purchases like a new a/c unit in Vegas is traumatizing sometimes. However, Bumble Breeze made this experience as positive as it could be. I see the reviews and posts about post-install trauma and maintenance. I'll definitely update my review if I experience anything negatory like that. However, from this current experience, I'm confident with my experience moving forward. Thanks so much!!

Unfortunately, the provider was unable to assess the scope of the intervention before engaging in…read moremultiple exchanges and scheduling discussions. After considerable time spent coordinating the visit, we were finally informed that they did not have the appropriate equipment or expertise to access and inspect the HVAC units. A preliminary evaluation of the site requirements should have been carried out at the beginning of the process. This would have avoided unnecessary delays and wasted time for all parties involved. Based on this experience, I cannot recommend this provider for commercial HVAC assessments requiring planning, coordination, and technical qualification.

My AC went out at night. I called Brad at A-Tech heating and cooling a little after 10am. Brad got…read moreback to a few minutes later to set up a two hour appointment window. Service Tech Sergio was at my door at 12 noon. Quick response. Fast, efficient, courteous, and very professional. Thank you A-Tech Heating and Cooling.

Replaced the fan motor in my AC unit. Fast response. Next day service. Very competitive price…read more. Happy.