(NEW SERVICE: 6/4/26) I had an incredible experience with 702 PlumbAIR installing my new HVAC…read moresystem, right as the hot season was getting started. From the beginning, George was quick to respond and let me know Hemal would be at my home the very next morning to evaluate the project. Hemal was professional, informative, and provided a great price for a complete new system that should give my home many years of reliable comfort, especially after replacing my 25+ year-old unit. The installation team (Jaime and Mauricio) arrived early the next morning and got right to work. Within hours, the new system was installed, running, and my home was nice and cool again. I have used 702 PlumbAIR before, and this experience reminded me why I will use them again. Great service, great communication, and a great team from start to finish. Great job, 702 PlumbAIR!

Date of service: June 2, 2026…read more Most plumbers work the same hours that I do, which did not make finding someone to replace the sad excuse for a showerhead at my new home easy. I was pleased when 702 was able to have someone come later in the afternoon, especially since I needed to get this done before having my very first houseguests in a couple days. But the interaction with Nick after showing him the showerhead in question was one of the strangest that I have ever had with a contractor in almost 25 years of homeownership. Nick: Well, I'll have to charge you for this. Me: (confused as I didn't call a charity) Uh yeah, I would expect that you would. Nick: That will be 550. Me: ...dollars? Nick: Just kidding, $150. It did end up being $150 thankfully but I am not sure if it was a poor sense of humor or an attempt to fleece me; either way I didn't care for it, despite the work being done quickly!

Highly recommend! We just had 4 AC units installed in our house in Anthem. Wonderful experience,…read morevery fair pricing, and felt taken care of the entire process. Josh (owner) came out for the bid, and walked us through everything, then his team came out the next day to install. They were super professional, quick, and helped me download the Ecobee app and walked me through all the functionality. The owner stayed late at night to make sure everything was running smoothly. Top notch team. Highly recommend!

This is the best company we have worked with by far. The scheduling and customer service team was…read moreexcellent. The owner, Josh was prompt to come look at our AC system and diagnose the issue. He was knowledgeable, direct, and efficient. His team was professional, they worked hard replacing 4 of our AC units and ensured everything was running properly. I can't say enough good things about everyone at this company. I'm really grateful for all of their hard work, fair pricing, and professionalism. We highly recommend and will definitely contact them again for future business. Thank you, Mr. Cool!

Quality service was great quick and convenient solved my problem. It would be nice to continue the…read morecurrent bundle deal

Legacy was once a reputable company, but over the past one to two years the quality of service has…read moresignificantly declined. During that time, I have repeatedly been given inaccurate information regarding service recommendations and repairs that later appeared unnecessary. Today's service appointment was the most concerning example. I maintain a paid annual club membership that includes maintenance for both my tankless water heater and HVAC system. The technician arrived nearly two hours late and appeared exhausted. Most troubling, the scheduled tankless water heater flush -- the primary purpose of the visit -- was never performed. Instead, the technician took photographs and left without completing the service. Two days prior to this appointment I seriously considered canceling my membership due to ongoing concerns with the company's declining service standards. Unfortunately, I decided to give Legacy one final opportunity and renewed the membership. The outcome of today's appointment unfortunately confirmed my concerns. As a result, I will now be pursuing a chargeback for services that were paid for but not delivered. This level of service is unacceptable. After five years as a loyal customer, I expected professional conduct, timely service, and completion of the work that was scheduled. What occurred instead reflects a troubling lack of accountability and respect for long-standing customers.

Both my senior mother and I have been using A-Tech at our homes for over six years for our HVAC…read moreneeds. They installed both of our high-quality HVAC units and have handled our annual maintenance ever since. Their pricing has always been very fair, and the service is consistently reliable. The staff is prompt, professional, and courteous every time they come out, and scheduling is always easy and efficient. The owner, Brad, is wonderful to work with--knowledgeable, responsive, and genuinely cares about his customers. It's clear this is a company that values long-term relationships and stands behind their work. We've had nothing but positive experiences over the years and highly recommend A-Tech for installation, maintenance, and ongoing HVAC service.

A-tech does fantastic work and the crew are very nice and professional. I was very happy with the…read morework they did at my house.

I recently contacted Black Mountain Air to schedule a Spring 'tune up'. When I called Kyra happen…read moreto answer the phone; she was the tech that performed the previous Fall tune up. After chatting a little bit, we scheduled an appointment. Yannik was scheduled to come to my house to perform a Spring tune up. I received an automated booking verification via the email and phone number I had provided. I received an email and text informing me of the name of the tech along with a photo of him, and verification of appointment day and time frame. I received email and text reminders the night before and the morning of the scheduled appointment. Yannick was on time, personable, and professional. He answered questions I had and then performed the tune up service. Payment for services rendered was handled upon completion of the service using a credit card reader. He emailed me the invoice and receipts at the time of the transaction. Again, I'm very pleased with services rendered.

We have been using Black Mountain air for a couple of years now for our normal bi-annual…read moremaintenance. Our old AC unit was 18 years old and we decided to replace it with a new unit. Black Mountain air gave us five options, and we chose the Trane 2-stage. The techs showed up on time. They were very professional and friendly. They cleaned up inside and out, and went over the unit and new thermostat with me. The whole process was painless and issue free. We definitely recommend Black Mountain air fear AC needs.

FYI: Prozone recently partnered with Lee's Air, Plumbing and Heating. I had Arturo from Lee's come…read moreout to just do a tune up and provided a great service and offered me recommendations with details. I would use again for AC needs.

I first called Pro Zone. They came out, charged me $69, and told me my compressor wasn't working…read moreand the evaporator coil was rotted out. They recommended a full system replacement for up to $30,000. Then I called Super Service. They arrived about an hour later, went up to the rooftop, and quickly diagnosed the issue -- it was just a bad starter. They replaced it, and the total cost was only $530. What a difference. Trust has to be earned.

-Called & inquired @ 7 am -Kyle came @ 10 am day of…read more-Quick, clear, and concise breakdown of my issue -Fair pricing and great explanation. -Out of property and completely repaired @ 1130 am 10/10 stop looking around and use this service. Quick, efficient, and fair- nothing else you can ask for

These guys great. Ryan, the GM, came out to do a spring system check. He alerted to a couple issues…read morethat prior service techs (company to rename unnamed) missed last fall. As a result, the system was not performing properly. There was a leak in refrigerant, was short cycling and wound internally shut off, and was not configured properly for zoned system. The existing system was installed when we purchased this house new in 2018 but was contractor grade. Ryan provided a couple of solutions but decided to replace. Very good price for a better quality system. The install techs, Roger and Dom, completed the install today. Very professional and went extra to be sure zone system was functioning properly. Definitely made the right choice.