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Allison's Pampered Pets

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Allison's Pampered Pets

Dog walking

Pet sitting

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15 years ago

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Giving Tree Pet Resort

Giving Tree Pet Resort

(26 reviews)

Just toured giving tree today as my dog got evaluated. Evaluation comes with a free half day of…read moredaycare. Monday through Friday they're open 7am to 7pm. Weekends are currently 8am to 5pm, although they are looking to extend hours to 6pm. Nap time every day is 12-2pm. It's a 12,000+ square foot facility (it used to be the Future Business Leaders of America building) near reston towne center. They started just 5 weeks ago with 5 dogs, and today my dog became #70! While my dog was getting evaluated, the owner, Yong, gave me a tour of the whole place. They have multiple different rooms based on size of dog. They also have an agility training room. They use the GingrApp online portal for booking and records management. Floors are an epoxy resin for easy cleanup and also grip for the dogs' paws. The only downside is that they don't have live feeds for you to watch your dog, and I love spying on my pup while I'm working. Also, while they do have an outdoor space that's a half acre, it won't be open until they get their permit to build a 6' wall (at the moment it's just a decorative boundary-type brick wall that's like 1.5' tall). So for right now it is indoors only, with an outdoor area for potty breaks only. They have referral bonuses at the moment. If you are the referred, you get a free half day(?) of daycare. If you are the referrer, you get a free forest walk. The "comfort" boarding option is just a standard wire crate. Forest view is a kennel with an outside view. Presidential suite is an 8x8 room with a tv that up ur dog can watch. All boarding comes with daycare. I can't remember if it was just the presidential suite or if it's all of them, but it also comes with 2 forest walks. The "day camp" options you see in the menu are add ons to the regular daycare day. They do also offer cat boarding. It's a room with cat trees and cat condos for them to hang out in. Large and clean and friendly facility. They also offer grooming on Tuesdays and Wednesdays. I think I'll be adding Giving Tree to my rotation of daycares!

I have been a customer of Giving Tree Pet Resort for the past couple of years, bringing my two dogs…read morehere for grooming periodically. I also book the Presidential Suite for them when we travel or go on vacation. Our usual grooming charge for both dogs has been around $100 before tip. This time, I was shocked when I went to pick them up and was told the total was $200. One of my dogs weighs 57.2 lbs and the other 23.6 lbs, according to their recent vet records. I was told the higher price was because of their weight, plus deshedding charges. I looked at the pricing grid and did the math myself. The total should have been around $140. After a frustrating back and forth, I found out I had been charged double the advertised deshedding fee and that my dogs had also been put into higher weight categories. I showed the employee their actual weights from their vet records on my phone. She agreed to correct the deshedding charges to what was advertised in the app, but the whole interaction left me feeling like I was somehow wrong for expecting to pay what I had been invoiced and charged each time I had brought them in before. I understand prices go up, but this was exorbitant and, in my opinion, beyond justification. When I got home and looked at the receipt, I also realized the higher weight categories were still being charged. But honestly, the biggest issue for me is this: I reserved a service based on an advertised price and expected to be charged accordingly. Being told at pickup that the advertised price is basically just a "starting point" is incredibly frustrating. By that logic, what is stopping the final bill from being $300 or $500? I love my dogs and have trusted Giving Tree with them, including when we travel. Unfortunately, this experience completely changed how I feel about the business. The lack of transparency and the way this was handled destroyed my trust. I will not be returning.

Allison's Pampered Pets - dogwalkers - Updated October 2026

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