This is my first and las experience with this garage. I entered the garage today and parked on the G level. I was away for 30-40 minutes the most. When I returned, I noticed my car is blocked with a large crate full of heavy objects. I looked around to see what the reason might be, I couldn't see any sign that parking was not allowed or what the reason for the blockage might be. I must have been going up and down levels for half an hour in a 25 degree temperature looking for somebody. I noticed one young man dressed in black who looked like a valet and I asked him if he works there, he said no, he just parked and is on his way out. Another driver suggested they blocked my car because it was in a valet only spot. Again, no sign whatsoever saying this. After two attempts of calling the phone number on the ticket and ringing the help line, one man shows up, and moves the crate. My ticket jumped to $20.00 from the $15.00 ( due to the additional time). On the way out, I see the young man that said he did not work there going in the "office" and chatting casually with the man that moved the crate. If you are up for some unpleasant surprises this is the place to park downtown Pittsburgh. There is no decent office or person working in this place. read more