Josh came to give me a free quote and was extremely thorough using moisture meter and heat sensor,…read morewhich other companies didn't do. He was so honest that he made it clear that there was no remaining moisture or lasting wall damage and a handyperson could do this job for a fraction of the cost of other quotes. This company's honesty and thoroughness impressed me and I highly recommend them for any leaks or similar issues!

As an executive with a large property management company in Arizona, I've worked with a tremendous…read morenumber of contractors and service providers over the years. I can tell you from experience that very few earn the level of trust and confidence that ASAP Restoration & Construction has earned from me and our organization. I've personally worked with ASAP for nearly 20 years across a wide range of commercial and residential properties. Their team has handled everything from emergency water losses and mitigation to mold remediation, asbestos abatement, environmental testing, reconstruction, tenant improvements, and commercial build-outs. When you manage a large property portfolio, a restoration contractor isn't simply a vendor. You need a company that understands urgency, protects the asset, communicates with management, treats tenants and occupants professionally, and follows through when the situation becomes complicated. ASAP has consistently proven that they can handle those responsibilities. What separates them from many companies in this industry is integrity. They don't use high-pressure sales tactics, make unnecessary promises, or put short-term profit ahead of the customer. They take the time to explain the situation, provide practical solutions, and do the work properly. Their professionalism, licensing, insurance, trained workforce, and years of experience are particularly important when you're responsible for someone else's property and reputation. We've trusted ASAP with significant projects where the cost of making the wrong decision could have been substantial. I've also had the opportunity to work directly with the owner. He leads the company from the front, stays involved, and genuinely cares about the quality of the work and the customer experience. That kind of leadership matters, especially in an industry where accountability can sometimes be difficult to find. After nearly two decades of working with ASAP, I have no hesitation recommending them to property owners, property managers, businesses, and homeowners throughout Arizona. If you're dealing with a major loss or construction project, choose your contractor carefully. Look beyond the sales pitch and ask about experience, licensing, insurance, staffing, reputation, and how they handle difficult situations. Based on my experience, ASAP Restoration & Construction checks those boxes. They have earned our trust over many years, and in property management, trust is one of the most valuable things a contractor can earn. Congratulations to the entire ASAP team on the continued growth of the Phoenix operation. You've earned this five-star review.

I had an emergency leak problem & Good Time Plumbing came to my rescue the same day and worked…read morediligently until it was resolved. The technician was Azriel He was fabulous. He explained everything clearly & kept me in the loop step by step. Azriel work was impeccable. I highly recommend Good Times Plumbing & I highly recommend Azriel. I will use them in the future & I will be requesting Azriel. Thank You for a job well done.

I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

Very responsive, great tech support, clear mitigation plan. My tech, Zach, was thorough, friendly,…read moreand clear. He explained all aspects of the complicated water remediation process. Love that Zona is a one-stop shop, with experts to handle all phases of remediation & rebuild. Thanks for the clear estimate, Zach!

Everyone I interacted with was very friendly , helpful and professional. When we needed someone to…read morecome out and assess water damage , they sent someone out within hours. I was very grateful for and pleased with the services I received . Our plumber is the one who recommended Zona and I can see why .

Highly Recommend 1-800-Water Damage…read more After trying two other companies, I realized 1-800-Water Damage should have been my first call. I had tenants move out without informing me about a water leak in the guest bathroom, which led to water damage that could have been prevented. To make matters worse, despite my lease stating no smoking whatsoever, the property had a lingering smoke odor--and even an extracurricular smoke odor--that I couldn't eliminate no matter how many times I treated the house myself. The team at 1-800-Water Damage was professional, thorough, and efficient. They not only addressed the water damage but also tackled the odors that had been impossible to remove. Their advanced cleaning techniques worked wonders, leaving the house fresh, clean, and ready for new tenants. I appreciate their attention to detail and dedication to getting the job done right. If you're dealing with water damage or stubborn odors, don't waste time trying other solutions--just call 1-800-Water Damage first. They saved me a lot of stress and made the property feel like home again.

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

I had a water flood at 10 PM. We contacted Restore Master and they came out immediately. I couldn't…read moreask for anything better! They they got all the water out, put fans in for a week and dried everything up! I would recommend them every single time for an emergency!

A disaster from start to finish. Our hallway and bathroom were left without a ceiling for weeks…read more Live electrical wires were left exposed and were later tucked back into the ceiling without being properly addressed. The wires were tested and confirmed to be live. This was an extremely concerning safety issue. We had to get a 3rd party electrician come and secure it before continuing to close the ceiling up. Communication throughout the entire process was extremely poor. We had to call almost every day trying to get someone to come back and finish the job. Dan was rude and condescending during our interactions. The AC contractor they sent came out, looked at the ceiling, and left about 30 minutes later without doing anything. During another visit, my ceiling was cracked when he went into the attic. The damage was eventually repaired, but there were multiple charges that were not clearly itemized, so I could not tell whether the cost of that repair was covered by the company or ultimately charged to us. What should have taken around two weeks ended up taking over a month. Based on my experience, I would not recommend this company. To make matters worse, payment was sent by check through certified mail. Months later, we were contacted again and told that they had never been paid, despite the payment having already been made. I'm leaving this review because I believe other customers should know about my experience before deciding whether to hire this company. Between the lengthy delays, poor communication, live electrical wires, unclear charges, and later dispute over a payment we had already made, this was an extremely frustrating experience from beginning to end.

We used Zanes for some tile and grout repairs around our home. The entire crew was very…read moreprofessional, thorough, and knowledgeable. They communicated clearly and left the place looking amazing. We will be using the again for upcoming projects. Highly recommend!

I've used these guys twice. I've used other services to do repairs as well…read more Zane's has always left my home exactly as I'd wish: the work is done, the work looks good. Their final finish work is almost invisible by the time they leave.

United Response did a great job recently repairing several water leaks from the last heavy rains…read more The crew left the site the way they found it. We are very happy with the response and work. Tx.

Service and response time were excellent. Kandon was a pleasure to work with and helped keep our…read moreproject on task. Would highly recommend. Robert was always very quick to respond with any questions or concerns we might have and kept our project moving along smoothly. Thank you for the excellent work.

This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

Would give 0 stars if that were an option. I strongly recommend avoiding this company if you can…read more From the beginning, the work felt rushed and low quality, with corners clearly being cut while insurance was billed premium prices. Communication was poor throughout, and attention to detail was consistently lacking. Part of the bathroom remodel was my responsibility since insurance wouldn't cover the undamaged portion. I quickly realized something was off once I started seeing their pricing. They quoted $3,400 for a glass shower door--I had it done elsewhere for $1,700. They also quoted nearly $9,000 for a walk-in shower with basic white subway tile; I ultimately had it completed with excellent craftsmanship for $6,400. I eventually stopped the job altogether after repeated issues, including reinstalling a mirror without leaving space for a backsplash--despite that being clearly discussed. To make matters worse, they used a black tar-like adhesive that made the mirror nearly impossible to remove without breaking it and caused wall damage. Years later, I'm still dealing with problems caused by their work. I initially hesitated to leave a review because the owner, Corey, came as a personal recommendation. The final straw, however, was the LVP flooring installed by their subcontractor. About two years after installation, the planks began cupping and shifting. I brought in multiple flooring contractors for repair quotes (around $1,500), and every single one said the same thing: the flooring was not installed correctly. There was insufficient expansion space, no transitions, and likely no vapor barrier--especially concerning given this was part of a flood mitigation project. When I raised these concerns, I was met with deflection and avoidance. Eventually, Alex acknowledged that corners were cut, but claimed it wasn't "legally required" at the time. Even if that were true, manufacturer recommendations exist for a reason--especially after flood damage. I still tried to resolve things reasonably and asked for a fair quote to fix the issue and move on. Their response was a $2,484 quote--nearly $1,000 more than every other contractor. Between the overpricing, poor workmanship, lack of accountability, and long-term issues I'm still dealing with, this was an extremely frustrating experience. I would not use this company again.

This company's front office is in complete disarray from everybody that works there to their office…read moremanager. There was never any follow up I was the one that always had to call them asking what the status was between their conversations with my insurance company. I sent them the statement of work from my insurance company well over a month ago and the people at tactical restoration said they would assign me a project manager. I called them almost every week for a month and nothing happened and then all of a sudden they told me they didn't have the insurance company statement of work and we had to start all over again and it would be another 7 to 8 weeks before they could assign me a project manager. Horrible customer service. Horrible follow up.