The first time we hired Alliance Cleaners, they did a fantastic job. Sure, it took forever for the owner of the company to give us a firm time when he and his crew would come to our home. But when they got here, they scoured the place, going so far as to dust the deepest recesses of the wine rack. That's why I'm motivated to be somewhat generous and give the company one whopping star in my review. Because it was all downhill from there. The next time they came to clean our home, they did a fair job. They dusted, but didn't really clean. Two weeks later, they broke our coffee pot. Two weeks after that, they broke a cabinet in the kitchen, tossed dirty baby bottles in a dishwasher filled with clean dishes, and used a drinking glass in the bathroom to mix a cleaning solution.
Now, we could excuse the broken coffee pot and the inconsistent scheduling. But we couldn't get past the close call I had when I went to take my vitamins with what smelled like a glass of bleach.
When we contacted the owner of the company to cancel our cleaning arrangement with him and get our house key back, he apologized and scheduled a time when he would return the key. He never came. We arranged another time. He never came. We arranged another time. He never came.
In the end, because of Alliance Cleaners we had to buy a new coffee pot, fix the kitchen cabinet, and change all the locks on the house.
We hired Alliance based on the recommendations of our neighbors. We don't want anyone to make the same mistake we did. read more