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    ALLEN MARY E DVM

    5.0 (1 review)

    Services - ALLEN MARY E DVM

    Pet physical or wellness exam

    Pet vaccinations

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    2 years ago

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    South Main Veterinary Hospital

    South Main Veterinary Hospital

    (18 reviews)

    What an awful experience. I just moved into town and needed to find a local Vet. When I arrived at…read moreSouth Main Vet, I was barely greeted by front staff person. When doctor entered room, I found her to be cold and uninterested in what was going on with my dog. Very little engagement, was very off putting. BARELY any communication from doctor once I had gotten my test results back. I had questions that needed answers but was left with zero information, return calls, or messages. How sad that a perfectly great location is being taken up by a vet that really doesn't seem to care, in my opinion. For the record, I tried going to two other vets in area before making appointment at South Main, but they were both about two weeks out. South Main had same day appointments, I wonder why...

    I'm incredibly disheartened to be writing this review…read more I brought my 13 pound Shih Tzu Poodle in on a Friday to see Dr. Alli, as my dog had shown extreme discomfort in her eye. We couldn't see our normal vet so we decided to go to South Main Vet since we felt our dog needed to be seen as soon possible. Dr. Alli came into our room and spent possibly five minutes examining my dog. She asked me questions, if my dog had been exposed to a foxtail or what might've happened. I explained to her that I wasn't sure that she would have been exposed to a Foxtail as we don't have them in our yard, and that I wasn't sure what had happened to her eye. Dr. Ali said well "let's do a procedure where I drop dye into her eye to see if it's an ulcer/scratch on her eyeball. If the dye sticks to something this will mean it's an ulcer and not a foxtail". Shortly, after taking my dog to the back and doing the small procedure, she came out with her and explained that it was an ulcer and sent us home with a topical medication for her eye. In the span of two days, my dogs eye got severely worse. We could tell that it was infected as green fluid was coming out and by Sunday she could barely open her eye. Sunday evening as we were cleaning her eye gently we found two FoxTails. We were very lucky that both FoxTails rolled to the front of her eye. One was starting to embed itself into her eyelid. We were lucky that we were able to remove both of them. Our dog was misdiagnosed, and this was a huge miss on South Main Vet's part. This could have easily cost us our dog's eye. That evening I left a message for the vet, letting them know what had happened and my concerns. The next morning they called back to check in, and I was very disappointed in their unprofessionalism as they took no responsibility and responded to me with a email proceeding to try and place blame on me as the patient. It is not my job to diagnose what was wrong. I brought my dog to South Main vet seeking their advice and guidance on how to treat my dog and was hugely let down. I have attached their email and the photo of the two Foxtail's found in my dogs eye. I'll let you determine how you would accept a response like this after finding what we found.

    Petco

    Petco

    (64 reviews)

    I buy my dog and cat food and most pet basics here. Everyone has always been nice and helpful, if…read moreneeded. But I recently noticed our young cats have fleas. I'm not using toxic flea treatment, so I headed to petco for flea shampoo and a flea comb. Tell me why petco carries neither of those items?? That is crazy, these are basics. I can choose from about 20 different deshedding brushes, and 15 different different shampoos for various skin and coat issues, but a basic flea comb and shampoo? Nowhere to be found. I was able to find flea shampoo at tractor supply, but ended up having to order flea comb on Amazon. I don't know why this seems so absurd to me, but it does.

    Don't take your cat to the Vetco here, it will be surrounded by dogs waiting for vaccines, plus…read moredogs waiting for pedicures, plus the dogs that owners like to bring in just because they can. Some dogs are really well behaved, others are not. That really depends on the owner. If this freaks your cat out, which it inevitably will, Vetco will refuse to perform services. This happened to me today. It would make more sense if there was a dedicated semi-private space to do vaccinations so the animal getting treated isn't surrounded in the open by a legion of other animals, some with inattentive and less than responsible owners. I wish they would have let me know they are dog friendly but not cat friendly. After driving an hour each way only to be made to wait, then denied services because the purebred Malamute behind me wouldn't stop shrieking and freaking out my cat ..... I offered to take the cat of the carrier myself, hold him and endure any of his venom so they could simply give him the jabs we needed and we could go. No, no they said. They had to remove him from the carrier themselves, Petco's policy. I offered to open the carrier. No, no they said ... all of the dogs freaking him out might make him bolt, they said. Why don't you wait until the dogs are gone, they said. Then we can look at him. So, we waited until everyone else's appointment was over. They tried to bring him out again according to Petco rules ( on a leash, and no opening the carrier by the top ....), but new dogs kept walking in, and since the vaccination area is right by the front, walking right up to the vaccination table ...... My cat growled once. That's it, they said. You're not getting the vaccinations you need, they told me. Go to a full service vet, they told me. Doesn't matter if he's late now on his vax schedule, thanks to Vetco. At least not to Vetco. Looks like I have to go find a low cost clinic near me. Hopefully I can. I can't afford a full service vet. But my cat needs his vaccinations. Not. Cat. Friendly.

    ALLEN MARY E DVM - vet - Updated October 2026

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