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    Allen Edmonds

    4.0 (40 reviews)
    Open 10:00 am - 10:00 pm
    Updated 2 weeks ago

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    Beautiful boot, but not what I had ordered.
    Edgar M.

    Hi Allen Edmonds, I have a big problem that I'm as saddened as upset I have to have to share. You see, I ordered a pair of Higgins mill, shell cordovan, dark welt on 12/23/19 and was told it would take 2 weeks, and that the dark welt might constitute a custom order, a $40 price that I would approve upon their call. Then, they would receive the boots, perform a quality check and ship them to me. A month passed and I didn't get either a call, email, voicemail, text, Nothing! I emailed the store and never got a reply, then, I called them and made them aware of my problem. Quickly, the store scattered and i got a box today. Directly from the factory. I was heartbroken when I saw the boots.It is not at all what I ordered and was told I would get. A $700+ pair of boots, a month long wait, knocking on different doors and channels to lose more time having now to return them and wait the 2 to 3 weeks for my refund? I'm deeply disappointed, tired, hurt and ultimately heartbroken that my time was so stupidly wasted by so many people who had the delivery of a product and customer service as their obligation and responsibility. Order# 7852283 Sales rep: Ryan Raven. I will be posting my frustration in all channels available to me, it is my right, and I it is unacceptable to play with someone's time and money at this priecepoint and clientele.

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    Arming Alvarenga provides very friendly and professional service and is an asset to this company.

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    Review Highlights - Allen Edmonds

    Metta helped me make a couple returns and place new orders for my proper shoe size.

    Mentioned in 3 reviews

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    Shoe Palace

    Shoe Palace

    3.3(43 reviews)
    10.3 miLittle Tokyo, Downtown
    $$$

    This place is such a beautiful setup, artistic painting and sports memorabilia on the walls. As…read moreyou enter you will find cherry blossoms hanging from the ceiling, I mean this ain't your average shoe store. It is actually pretty amazing in terms of esthetics. The shoe selection is vast, with mostly hard to find and unique shoes. The value is fair for these "hard to get" items. Now for the bad part. I'm not sure what i can say about the service that hasn't already been said. They have many workers and security guards on the floor. They will not acknowledge you, not smile, and not ask you if you need assistance. In fact they will even look at you with disgust for being in there space. I'm not sure how this business model works, but I would never spend money in this place no matter how bad I want the unique selection of shoes. Hopefully the service will get better in future.

    Best Shoe Palace I visited. First time here at this location in Little Tokyo- been to LA so many…read moretimes but able to explore this visit. Street parking, meters allow up to two hours- paid $2.50 went in the afternoon. Lots of traffic passing through- not in the best of neighborhoods- a lot of homeless walking around- stay vigilant and don't engage. Walk opposite direction if needed- Back to the store, looks like any store from the outside, but when u enter, the entrance display is Asian themed- video showing a dragon moving through Asian inspired flowers- looked dope. Nike display on left side, Adidas display on the right side. You have to walk towards the back to see a Jordan lounge 23 and wow, pictures don't do it justice! I'm such a shoe person that I couldn't stop taking pictures of it, my son and I agreed this was the best Shoe Palace we been too! We did not buy any sneakers but we were greeted when we walked in. If you are in the area, worth checking out!

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    Shoe Palace
    Shoe Palace
    Shoe Palace - MJ mural

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    MJ mural

    Allen Edmonds - shoes - Updated May 2026

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