Facility is beautiful, the administrative staff is excellent, the dental assistants were fantastic…read more My issue was with the communication about the Dr. and which dr was scheduled to provide your care. I do my research before trying a business especially for my healthcare. I came in as a new patient and it turns out I had to get a root canal and crown to fix my issue. No problem, I had one before with my longtime dentist but he was Retired so I tried oak tree dentistry. The Dr I met with I didn't catch his name he was partially bald, rushed through my diagnosis didn't explain much of anything but let me know I needed the root canal, we scheduled it I came back and I was met with a completely different dr. A woman she was of Indian descent wasn't listed on the website as a dr there I was very confused but trusted them. It was the most painful root canal I was there for over 3 hours mouth open getting worked on. My temp tooth fell out 2 times while waiting for my crow to come in. Till this day a year later the tooth is still sensitive. Very unfortunate my original dentist really set the bar, my first root canal was so fast so smooth so painless so this was a COMPLETE SHOCK.

I cannot say enough great things about this dental office! The doctor, dental hygienist, and front…read moredesk staff all have shown nothing but kindness, compassion, and great care each time I visit. My husband and I both happily come here from Stockton to receive the great service. I've recommended them to everyone I know, and have family members who have switched offices.

Their office is so busy that their service is below average. Dr. Collins was highly recommended by…read morefriends and I'm sad to say we haven't had a good experience. We'll be going somewhere else for our daughter.

Dr Collins is quite knowledgeable and professional. Kim is very energetic and friendly. Most of the…read moreassisting staff is efficient and quick. Every orthodontic case will vary but Dr Collins is great and detailed so you are pleased with your results.

My treatment with Dr Brizendine has been a positive adventure. I was 62 years old when I began…read moretreatment for a severe cross-bite. A bite that my Dentist suggested would cause additional dental issues if not treated. The recommendations for corrections were a major-surgery to basically break the jaw, realign the jaw and then proceed with Orthodontics. I explained to Dr Brizendine that it was my preference to avoid surgery at all costs and also clarified that my intention was to address the bite issue. A near perfect "alignment was not the intended outcome, nor an expected outcome. Dr Brizendine took on the challenge and delivered a functional bite AND an alignment that is much better than expected. This outcome did take a little longer than initial estimates, but there was no additional costs for the "time". I offered and it was refused. The Doctor does run a busy practice, but he always made time for repairs and/or questions in a timely manner. Thanks, Doctor "B"!! I appreciate the time, effort and outcomeon my case. Jerry

Love Dr B. Our entire family were patients there and he really cares about his patients and their…read morecare.

My kids went to Dr. Sutter for braces YEARS ago and today my now 31 yr old son had a broken…read moreretainer poking his tongue. I called the office on the slim chance they could help. They got him in within the hour and only charged $50! THANK YOU SO MUCH! You made sure my son had a Happy Holiday!

From being called a "beaver" to a "bucked tooth" all through middle school and a bit of high…read moreschool... its not until Dr. Sutter came into my life that those types of bullies disappeared. Dr. Sutter has changed my life! God Bless you Dr. Sutter! -Misa Jauregui

Finding a pediatric dental office that feels both professional and genuinely kid friendly is not…read morealways easy, but Kids Care Dental & Orthodontics really gets it right. The office is bright, modern, and extremely clean. I appreciated how open the layout feels with the glass treatment rooms. You can see the care happening, which adds a layer of comfort as a parent. The space feels updated and thoughtfully designed rather than clinical and intimidating. The staff was patient and kind, especially with nervous kids. They explained what they were doing in a way that felt reassuring instead of rushed. The team moved efficiently, but we never felt like "just another appointment." I also noticed how organized everything was, from check in to treatment. That kind of smooth flow makes a huge difference when you're managing a child's anxiety or a busy schedule. If you're looking for a pediatric dental office in Lodi that combines a clean, modern environment with compassionate care, this is a solid choice.

What a breeze! Eldest son needed braces. Hasent had a cleaning in a while. In under 2.5 hrs, exam,…read morecleaning, and braces with financing done! Could not be happier with the services offered by this team. Simply outstanding. Highly recommend as your first stop. Thank you all! A loving touch and great quality service. Understanding of individual situation and work with many insurance platforms.

Anxiety gone! Herself and her staff are worried about my comfort above all else. She is gentle…read moreand compassionate. Best experience with a dentist ever,

I was so happy to have found Dr. Susana Ung. She is gentle and very professional. I had struggled…read morewith anxiety all my life and the fear I had to dentists prevented me from going on a regular base. This 5 star review is only because Dr. Ung is amazing. Carolina and Monse, the assistants who assisted her on my treatments, are amazing. Her Hygienist is a great guy that chats with you and makes you feel welcome and comfortable. As for the front desk crew, my experience was negative and full of lies. For my first visit on May 12th, 2021 Dr. Ung knew my fear and anxiety and prescribed me a medication to help me be calm. Even do her front desk lady, not Jessica but the other one, said she had sent the prescription to Target, it was not available. I got there super anxious and worried but Dr. Ung and Monse were amazing! Of course I was able to get the medication after my appointment when it was finally sent to target pharmacy. De.Ung, Carolina, Monse and the hygienist are super professional and I personally would love to continue my and my family's treatment there. Unfortunately my negative experience with the front office lady is just too much. I never got a response on what my two insurance coverage would be, what my copayment were going to be ahead of time because, she always claims she had not received a response from the insurance. Not even for my youngest son fillings we got the co-pay amount ahead of time.. aren't dentist offices supposed to give you some information or an estimate right there on your first 2 visits? I mean, what if I don't have the $ to pay for a filling.. just because I have signed documents stating I'm responsible for any financial portion my insurance won't cover, it doesn't mean I have to go in blindly without knowing if I will be able to afford the procedure! Same thing happened when one of my sons needed the pre-authorization for his braces..I had to call my insurance and get them the documents they needed because this lady had not submitted things according... it seemed she had no interest in getting a patient the braces he needed! In my case, I'm still waiting for the actual numbers. I only got estimates from her... and that was on my last visit when I couldn't get my tooth prepped for a crown..since I had no idea what the insurance would cover and what my cost would be..she came in with an estimate of cost after having weeks to request and submit what the insurance needed, I still had nothing. After months, she still "couldn't" obtain a response from my insurance. Funny thing is, that while at the office on my last visit, while waiting for my you youngest son, I called the insurance, they told me they were missing several documents, they had pending claims due to lack of documentation and gave me a list of documents needed. I gave the list to this lady and almost two weeks later, I still have no response and no information. They claim they are short staff..but to me and based on my experience, this is just someone who cannot get the job done on a timely manner. Is unfortunate that I had finally found a great dentist with whom I felt comfortable and who I trusted and now my family and I, have to stop being her patients due to the lack of professionalism and dedication of one person. I'll attach pictures of text messages exchanged so that ppl can see, how their response changed and how urgent things seemed once I told them I was going to reach out to Dr. Ung. Sorry. But this is my awful experience with someone at your office. I know this does not reflect in any way your professionalism and amazing skill with your patients. Thank you, Dr. Susana for making me feel at ease every time you were working on my teeth and I'm sorry but you need to know before you loose more patients.

I started my orthodontic treatment in a different office. At first, I did see changes in my teeth…read more Then I started to notice that almost every time I had an appointment I was seen by a different doctor. Sometimes staff were actually rude to me and I barely spoke any English so I couldn't really say anything about it. I had been in braces for almost 2 years already. A friend of mine suggested me to transfer to a different office. I went to Lodi's Western Dental on September, 2012. Dr. Simontacchi did my exam. I still remember him shaking his head at how disappointed he was about the treatment that I had previously received. He told me that I had to be in braces for about one more year. So I decided to contract again. At this point I still had open spaces because of extractions due to crowding. All spaces closed within the first few next visits. My brackets were repositioned and my smile looked completely different within just a few days(it was painful but worth it). I was always explained what was being done. The staff is really nice. Down side I would say it's wait time. Some times they get very busy but they still get back to you. A little wait won't kill anyone. The orthodontist is very professional, loving, and caring about his patients. Also, the assistants are really nice and always make you feel welcomed and make you laugh out loud sometimes. I got my braces off last week. Had them in for over 3 years. I received treatment in Lodi's office for 1 year and 2 months. I wish I had started my treatment with this doctor. If so, my braces would have been off a long time ago. However, I'm very pleased with the treatment I received and results after braces. I have recommended friends and family to go in as patients and will continue to do so. Awesome staff and Orthodontist!

I took my son today to his appointment a was running a little behind and the receptionist didn't…read morewant to check him in because she said that his appointment was for 3:00pm how come they are so strict with that and wen I took my daughter to her appointment they make me wait for them 2 hours because they we're very busy

I have been coming to this office since about 2018, after I had bad experiences at two previous…read moredental offices. They are simply amazing for so many reasons. The dentists, the assistants, the office staff. This office does not see dollar signs, they see a person. I will continue coming here as long as they accept my insurance.

I came here for a extraction of my 2 right wisdom tooth ., the first step is get the anesthesia…read morethat is when i first think am on the wrong spot because the doctor almost put the anesthesia on the left side when is not wisdom tooth anymore i immediately tell him that is the wrong side., he proceeded to do the anesthesia now on the correct side., I wait about 1:30 min before he proceed to the extraction and he started on the upper side after he take a tooth and leave a piece a root tip he quit the extraction and simple tell me is going to make a referral to a dentist specialist., why is have to be this way and not just simple said I can't not do that., now I make my own appointment with the best dentist specialist and pay by myself because they don't take the insurance and that is not all I have to wait 2 days with this pain., is this enough to get a lawyer and fight for this negligence.

After suffering from a bad toothache for a couple of days, I contacted Brigjht Now Dental and made…read morea same day appointment,. Happy because I was going to get urgent care and they took my insurance. I was told to get there 15 minutes early for paperwork as I was a new patient. i got there 20 minutes early only to find a locked door and nobody there. Needless to say, I was not a happy camper. I called the number I made the appointment with and they tried to contact them also, and were unsuccessful. Bad way to do business.

At first, everybody was super nice and catering, but I just don't feel like the Customer Service is…read morethere. I recently switched insurance carriers and picked this dentist office. Specifically my first appointment they just did x-rays. The dentist didn't really take his time with my exam. I felt like it was very just quick in and out. I called to see if I can make an appointment for a cleaning, but they told me that I had to first make an appointment with the hygienist to see if they felt comfortable with that although my insurance covers it the front receptionist wasn't much help at all. I will definitely be switching Dentist.

Very happy with Dr Cheung and his friendly staff. My Sis has been a patient for years and says she…read morewent from having all kinds of cavities often to none at all. I love how he takes his time to explain my dental concerns. I'm a new patient and already feel like I'm in great hands. I greatly appreciate the patience and helpful hands. It's nice to feel like they genuinely care. Highly recommend!

I originally came in along with my Dad who needed some dental work done. I was impressed by his…read moreexperience, and after losing my own dentist to illness I selected Dr. Cheung as my next dentist. His office is cheerful and upbeat in a modern dental environment complete with monitors allowing for full visibility of areas of focus. I appreciated his communication fully dedicated to conveying of what he's seeing and to what my most informed choices are. His office is immaculately clean. I ended up needing a replacement crown, which was meticulously prepared and applied well enough I can eat in confidence today. I signed up for regular cleanings at what I felt is very reasonable. The whole staff is wonderful, and I plan on returning for years to come!