I really enjoyed my experience at Samra. The ladies there were very accommodating, friendly and…read moreanswered all my questions. I highly recommend to everyone

Worst experience ever, I would not recommend this Orthodontist office to anyone. Very…read moreunprofessional and money hungry. The office did not do a good job on my son's braces and when I went to the office to get assistance, Samra wants to charge me more money to put him back in braces even though I already paid over $4k for the initial braces, then there is the endless customer blaming. No accountability at all from Samra Orthodontics..... ZERO. If you want to be ripped off and receive crappy service then this office is for you. If I could give 0 stars I would. Never agian!!!

After three kids and my constant teeth grinding my dentist noticed my teeth shifting. So, he…read moresuggested a braces consultation. From the calling about the consultation to my most recent appointment, Dr Hu and his entire staff have been very helpful, informative and professional. They helped me figure out how my insurance benefits work and what type of orthodontia worked the best for me. During the pandemic I found myself running out of bands and they were able to send me some through the mail. The whole experience has been the best I could hope for. I even have my daughter coming to see Dr Hu. She's been in braces for about 5 years now. After we moved from the East Coast, I went with another orthodontist first and regretted it right away. After only one visit, Dr Hu has been able to help her out (she has a very difficult problem) and we've gotten more from her visits with Dr Hu than we did with any previous orthodontist. I have also taken my 10 year old to see Dr Hu for a consultation. Since we are in the pre-orthodontia stage, this was merely for getting a game plan together since we know my son is going to need them. Dr Hu explained our options and we went with the more gentler route for now. I would highly recommend New Smile Orthodontics to anyone needing braces. They are easy to schedule with, very helpful, and willing to explain any limitations that they see may be a problem.

I have been with NEW SMILE for about 9 months and they have been so accommodating. Staff are very…read morefriendly & knowledgeable, they inform me well so I never feel lost with my visits. I am satisfied with the progress I've had so far since transferring here, with this care they have given me more confidence with my smile. I am very excited for the final results. I definitely recommend them

Awesome orthodontist and staff! Definitely an office I would recommend any of my friends and…read morefamily for their orthodontic needs.

I'm allergic to dog dander and a patient came in with a smelly dog and none of the staff asked him…read moreto take his dog out. Not what I expected to see at my dental appointment. Despite this, the staff was warm, friendly and extremely helpful.

My son has been coming here for a little over a year! From the start everyone was so nice and Dr…read more Suliman was very caring and reassuring. I felt very comfortable letting my son get his treatment done here. Am sad I have to find him a new orthodontist since we are moving out of state! If your looking for an orthodontist look no further highly recommend here!

I go here for my invisilign. The staff is very nice, there's never a long wait. And the dentist is…read moreextremely knowledgeable and nice. Definitely recommend

I cannot say enough great things about this dental office! The doctor, dental hygienist, and front…read moredesk staff all have shown nothing but kindness, compassion, and great care each time I visit. My husband and I both happily come here from Stockton to receive the great service. I've recommended them to everyone I know, and have family members who have switched offices.

Facility is beautiful, the administrative staff is excellent, the dental assistants were fantastic…read more My issue was with the communication about the Dr. and which dr was scheduled to provide your care. I do my research before trying a business especially for my healthcare. I came in as a new patient and it turns out I had to get a root canal and crown to fix my issue. No problem, I had one before with my longtime dentist but he was Retired so I tried oak tree dentistry. The Dr I met with I didn't catch his name he was partially bald, rushed through my diagnosis didn't explain much of anything but let me know I needed the root canal, we scheduled it I came back and I was met with a completely different dr. A woman she was of Indian descent wasn't listed on the website as a dr there I was very confused but trusted them. It was the most painful root canal I was there for over 3 hours mouth open getting worked on. My temp tooth fell out 2 times while waiting for my crow to come in. Till this day a year later the tooth is still sensitive. Very unfortunate my original dentist really set the bar, my first root canal was so fast so smooth so painless so this was a COMPLETE SHOCK.

I've been a patient here since 2005 with a variety of treatments b/c my teeth are darn stubborn…read more(and I'm really picky). Not their fault, I blame my mouth. But since day one, they've never given up on me and have been on a patient pursuit to ensure I'm satisfied. The first thing I loved about this office was the open-floor plan, no walls dividing up patients. Everyone can see each other and he keeps his younger patients happy with hand-held electronics (how cool is that!) It's very interactive and unique. During my consultation he had the latest technology and visuals to educate me on what I'll be expecting. I was mesmerized because I'm so used to old dental office with stale furniture. Everything was hip, cool, and refreshing to be around. Even the latex gloves are flavored! (grape, orange, etc) From metal braces, to Invisalign, to retainers....Dr Wheeler and his staff has been very kind, very "with it" and goes the distance to guarantee my happiness. I've referred several friends his way and they're quite happy too! Dr.Wheeler is definitely the best orthodontist in town and very enjoyable to be around...you'll look forward to your next ortho visits! (and not many people can say that with a pep in their step) Thanks Wheeler Orthodontics! =)

Let me tell you about the terrible service my family received at the hands of Dr. Wheeler and his…read morestaff member Megan. Dr. Wheeler did not complete my son's braces as he had promised by high school graduation. He promised this repeatedly. Three months after this due date came and went, my son was leaving for college and they expected him to repeatedly miss school to travel back home to accommodate Dr. Wheeler's lapse in service. This office is only open 3-4 days a week. All of this was a disappointment, but isn't why I am so upset with Dr. Wheeler and the office. I emailed and left messages multiple times in an attempt to figure out my options and what I could do to solve our problem of my son needing to complete his care. Megan strung our family along for months. Failing to get back to me with our opinions. I think Megan didn't get back to us in an attempt to make us finish with Dr. Wheeler. Megan suggested we get my son's braces off even though his teeth weren't straight, and that they would keep all the money. Even though they didn't fully complete everything to get my son's teeth straight. I was not will to do this. Once I realized they didn't care to help us. I informed them I was transferring to a new office. Megan even lied to me and said I would receive zero money back. They ended up having to refund me for the retainers they never provided, the money they collected but hadn't provided services for, and the money they fraudulently billed our insurance. It seemed obvious that Megan said we would get no money back to encourage us to stay. They even tried to get us to sign a blank contract. This contact would have allowed the office to fill in that we agreed to NO REFUND. The worst part is that they misrepresented facts in an attempt to keep our money. These guys obviously don't care about their patients. They just care about money. A business is only as good as a business owners ability to handle problems. And Dr. Wheeler completely screwed this one up. Maybe it's his right to not take responsibility of the fact that my son's braces weren't done when he said they would be done. But there is no excuse for trying to steal people's money.

From being called a "beaver" to a "bucked tooth" all through middle school and a bit of high…read moreschool... its not until Dr. Sutter came into my life that those types of bullies disappeared. Dr. Sutter has changed my life! God Bless you Dr. Sutter! -Misa Jauregui

My kids went to Dr. Sutter for braces YEARS ago and today my now 31 yr old son had a broken…read moreretainer poking his tongue. I called the office on the slim chance they could help. They got him in within the hour and only charged $50! THANK YOU SO MUCH! You made sure my son had a Happy Holiday!

I did indeed move the rest of the family over to this office. They are so wonderful. They work with…read moreyou and your insurance and make sure you use it effectively. Dr. Bal and her team are so helpful and want you to get the most for the money while also getting the care you need and deserve.

It's always an excellent experience, very professional. Staff is polite, courteous, and efficient…read more Doctor Bal is simply outstanding!

AMAZING EXPERIENCE. 5/5 Stars!…read more I found Dr Jhang help on Yelp and decided to give him a call to get a second opinion since the other dentist I saw didn't really want to work on my compromised root canal & just referred me out to an endodontist. Dr Jhang diagnosed me right away and asked me if I had any pain & etc. He then gave me a treatment plan right away and gave me the quotes for those options on the spot. Which I appreciated. After I reviewed my options, I got back to him and Erica (the front desk personnel) got me in right away. I called Monday and she was able to get me in Thursday!! Erica is very pleasant and explains everything thoroughly. She also answered all the dumb questions I had!! Which is a plus. Now to the actual work. Dr Jhang cleaned my root canal, put a temporary on and today put on the permanent crown. He did amazing work and has the steadiest hands I've ever experienced. No shaking what so ever. Hes also very pleasant and nice. I really enjoyed my experience there. Anna, the dental assistant was the highlight for me tho. She took care of me and always made sure I understood what was happening. She made me feel straight at home and helped me to calm my nerves!!! Overall, Dr Jhang and his staff are amazing!! I would recommend to anyone looking to get work done. :)

Family dentistry is supposed to be for the entire family, but their care and concern for my…read moredaughter was abhorrent. They were late for starters, 9 am appointment and we weren't in the door until 9:10. We weren't the only patients waiting. Thus none of the stations were ready. If they have creature comforts for kids they weren't out and the staff wasn't bringing them out, to the point of they couldn't find the remote for the overhead tvs that help keep the kids distracted. They refused to find the remote so no distraction for my kid. When Alex showed up he had no patience and tried to force his way into her mouth. I asked him to stop so I can console and get my kid to relax but he ignored me ( I would give benefit of the doubt but his assistant heard me and she was further away. I know because when I said stop she pulled back). I had to physically grab his shoulder. No one like touches so I understood his irritation at that but my concern was with my kid. He states that if she can't handle this then he wouldn't be able to go forward with the procedure. I asked for a little more detail so I could talk my kid through the process and it turns out that he was about to perform a procedure that we hadn't confirm!ed The office had messed up the paperwork and put down the wrong thing for the wrong day and person. At this point my irritation level is high so I questioned the professionalism of the establishment. He wasn't happy that I called out the multiple failings of this office that morning and we were asked to leave. I asked the women on staff if I was wrong for protecting my daughter. Why couldn't they take the time to find the remote to distract a little girl from the sounds of drills and suction which can be scary for a kid. They were already late so what's another couple minutes? Why rush my daughter and then get upset because she needed a little reassurance? It's hard sometimes to not believe that our mistreatment wasn't because of our skin tone. In honor of AAPI month I won't say that I will never go to another Asian dentist or doctor again but I know I did the right thing in protecting my daughter from Alex Jhang!!