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    Brookside Orthodontics

    4.9 (9 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Brookside Orthodontics

    Orthodontics

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    Wheeler Orthodontics - The Wheeler Team

    Wheeler Orthodontics

    4.1(16 reviews)
    0.4 mi

    Let me tell you about the terrible service my family received at the hands of Dr. Wheeler and his…read morestaff member Megan. Dr. Wheeler did not complete my son's braces as he had promised by high school graduation. He promised this repeatedly. Three months after this due date came and went, my son was leaving for college and they expected him to repeatedly miss school to travel back home to accommodate Dr. Wheeler's lapse in service. This office is only open 3-4 days a week. All of this was a disappointment, but isn't why I am so upset with Dr. Wheeler and the office. I emailed and left messages multiple times in an attempt to figure out my options and what I could do to solve our problem of my son needing to complete his care. Megan strung our family along for months. Failing to get back to me with our opinions. I think Megan didn't get back to us in an attempt to make us finish with Dr. Wheeler. Megan suggested we get my son's braces off even though his teeth weren't straight, and that they would keep all the money. Even though they didn't fully complete everything to get my son's teeth straight. I was not will to do this. Once I realized they didn't care to help us. I informed them I was transferring to a new office. Megan even lied to me and said I would receive zero money back. They ended up having to refund me for the retainers they never provided, the money they collected but hadn't provided services for, and the money they fraudulently billed our insurance. It seemed obvious that Megan said we would get no money back to encourage us to stay. They even tried to get us to sign a blank contract. This contact would have allowed the office to fill in that we agreed to NO REFUND. The worst part is that they misrepresented facts in an attempt to keep our money. These guys obviously don't care about their patients. They just care about money. A business is only as good as a business owners ability to handle problems. And Dr. Wheeler completely screwed this one up. Maybe it's his right to not take responsibility of the fact that my son's braces weren't done when he said they would be done. But there is no excuse for trying to steal people's money.

    Dr. Wheeler is an amazing orthodontist! Thank you for caring for my teeth!…read more From-Naomi

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    Wheeler Orthodontics - The Treatment Bay. Parents are always welcome to come back during their child's appointment to ask questions.

    The Treatment Bay. Parents are always welcome to come back during their child's appointment to ask questions.

    Wheeler Orthodontics - Dr. Wheeler

    Dr. Wheeler

    Wheeler Orthodontics - Doctor Wheeler's Office. Here is where our New Patient Consultations take place.

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    Doctor Wheeler's Office. Here is where our New Patient Consultations take place.

    Alex Jhang, DDS - Invisalign Treated Lower Teeth

    Alex Jhang, DDS

    3.5(13 reviews)
    2.1 mi

    Family dentistry is supposed to be for the entire family, but their care and concern for my…read moredaughter was abhorrent. They were late for starters, 9 am appointment and we weren't in the door until 9:10. We weren't the only patients waiting. Thus none of the stations were ready. If they have creature comforts for kids they weren't out and the staff wasn't bringing them out, to the point of they couldn't find the remote for the overhead tvs that help keep the kids distracted. They refused to find the remote so no distraction for my kid. When Alex showed up he had no patience and tried to force his way into her mouth. I asked him to stop so I can console and get my kid to relax but he ignored me ( I would give benefit of the doubt but his assistant heard me and she was further away. I know because when I said stop she pulled back). I had to physically grab his shoulder. No one like touches so I understood his irritation at that but my concern was with my kid. He states that if she can't handle this then he wouldn't be able to go forward with the procedure. I asked for a little more detail so I could talk my kid through the process and it turns out that he was about to perform a procedure that we hadn't confirm!ed The office had messed up the paperwork and put down the wrong thing for the wrong day and person. At this point my irritation level is high so I questioned the professionalism of the establishment. He wasn't happy that I called out the multiple failings of this office that morning and we were asked to leave. I asked the women on staff if I was wrong for protecting my daughter. Why couldn't they take the time to find the remote to distract a little girl from the sounds of drills and suction which can be scary for a kid. They were already late so what's another couple minutes? Why rush my daughter and then get upset because she needed a little reassurance? It's hard sometimes to not believe that our mistreatment wasn't because of our skin tone. In honor of AAPI month I won't say that I will never go to another Asian dentist or doctor again but I know I did the right thing in protecting my daughter from Alex Jhang!!

    After having a nightmare of an experience with Western Dental, we weren't looking forward to our…read moreappointment today... thankfully, we were blessed with the most amazing staff! From the moment we walked in the door, we were greeted with a friendly gal working the front desk. Dr Jhang was patient and knowledgeable... all was fantastic, but our experience with our incredible and compassionate dental assistant LaLa had confirmed that we were where we were supposed to be. Dr Jhang and staff have been a blessing to us! So grateful to have found them!

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    Alex Jhang, DDS - Invisalign Treated Upper Teeth

    Invisalign Treated Upper Teeth

    Alex Jhang, DDS - Before Invisalign

    Before Invisalign

    Alex Jhang, DDS - Before Invisalign

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    Before Invisalign

    Brookside Orthodontics - orthodontists - Updated May 2026

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