American Airlines is the worst large business for customer service in the United States. They make…read moreUnited Healthcare look good. I fly approximately 200,000 miles per year. Multiple airports, in and out of Dallas, connecting throughout the United States. American Airlines is a monopoly and they treat their customers like crap because they can. Simple economics. When you own that much of the market, you have no repercussions from a service perspective. My flight was canceled without an explanation or apology. They could say this was for safety, but it's for financial gain, likely because the flight was early in the morning. 12 hours later, I am still waiting. Deplorable that they're even called American Airlines. Thanks, American Airlines for completely ruining my day and not having any idea that it happened. You're completely out of touch with your customer base. Eventually, someone will innovate enough to put your company in trouble and you'll have to start paying attention to your people. In the meantime, maybe one of your executive team members should get on a plane and experience mediocrity firsthand. Shame on you all.

I don't have any significant complaints about American Airlines. Some seats can be a tight squeeze,…read morebut I was fortunate on one flight to not have anyone sitting next to me. The staff is always very nice. However, my only issue is with the customer service at Omaha. One of the representatives was engaged in a personal conversation with a man as I was on my way to check my bag with priority. I had to wait behind them and listen to their banter about personal matters like "how's the kids" and "did you sell the house," while I was just standing there as a paying customer. The man was not at her window; he was just passing by and stopped to talk to her. She clearly saw me waiting, and he apologized when he turned around and noticed me. It would be more courteous to prioritize paying customers.

A carry on and a personal item are free that's always nice…read more They walk thru one time and offer a drink out mini snack. The movie list and WiFi on the planes are great! I've Always had great stewards. And timely service so far has been good for me. I only fly 2 times a year but I'm happy with delta airlines.

Well, this is my first review of 2024! Last week, I took a flight that originated from Omaha…read moreAirport in Nebraska to Salt Lake City Airport in Utah. Then I continued from SLC to Ontario Airport in California. I am proud to be a frequent flyer for Delta. The boarding of both planes at both airports was very organized. The flight attendants were all super friendly. I like that drinks, snacks, and a carry on luggage are all included for me. The cost can be a little bit higher, but well worth it because it is a really clean and professional airline. I was hoping my nephew was working this night for Delta, but he was not. I am so glad he works for a great company! On my last flight on the way in, the Karen in front of me had her seat all the way back as soon as the flight barely got off the ground. As soon as the flight attendant said all seats forward and tray tables away, I quickly pointed out that she needed to be woken up and the lady woke her up and pushed her seat forward at the same time! She told me, don't worry, I gotcha !!! Lol . All the peeps around me were laughing so hard . All was great! I couldn't complain as this was a free flight for me!!! Thank you Delta! See you again soon!!!

Everything went well! No need to remove shoes or take out iPads...a win...my 2 carryons free..I…read morefirst check in bag free...(I am on the nice list) First time flying with Southwest since their changes...no more crowds waiting in lines standing up to board ...they have Group 1 thru Group 8...works for me..so if you are group 7 or 8 no need to be standing in line to board during Group 1thru 5...right? The overhead bins are much larger...no overflow of a person sitting next to me invading my space...(been there done that and it's very uncomfortable) friendly greeting and my bin above me was open for me when I seated in my aisle seat without paying for an upgrade...free wifi for Rapid Rewards (that's ME!) I had a very pleasant flight..thank you so much Southwest..

Not efficient, crew is rude with dirty looks. They try and make you feel stupid. Not child…read morefriendly. So I suggest you not take this airliner if you have small children and strollers. They took forever to offload my stroller and wouldn't let me board after disabled and military, when I had a stroller , car seat that needed to be strapped in the plane. It takes time to wrangle a toddler and put in the car seat, fold the stroller etc. I didn't want to delay anyone because I had my hands full with a carryon and children items. Delta and American Airlines were so understanding and helpful when you have children. Especially American Airlines. Will not travel with southwest again with children.

To Speak directly at United Airlines call 1-833-350-0716**@@*1-855-[657]-2O.18 (US) for '24/7…read morecustomer service' assistance with new bookings, flight changes, and cancellations. This line is available to connect with a live agent anytime, including for urgent issues. General customer support options can also be explored through their website. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

*Need 24/7 immediate assistance, *Dial Airlines at +1 (888)^919^O7.61**@**+1 (866)…read more335-O678**^^**PHONE NUMBER**. They can help with booking management customer support, flight changes, and flight modifications. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

Horrible, horrible airport. Construction is NO EXCUSE for dumb decisions and non maintanence…read more I was in the A terminal and the men's room stalls needed UNCLOGGING. 2 of 4 stalls were LOCKED from the inside and the open ones OVERFLOWING. This is the ONLY restroom after security. There was NO AIRPORT staff on this side of security. Airlines, concessions, and TSA but no one to notify about the issue. I eventually Googled the main line and called! You can be SMALL and GOOD. There are many good regional airports. Also, the airport FAILED to THINK about less than abled people. With the construction detour through the garage a person in a wheelchair must be pushed or walk a long distance! Yet construction crews are RIGHT IN FRONT of BOTH terminals for their CONVENIENCE. I had to sit my 85 year old mother on a bench in the parking garage. Return the rental car and then FIND a policeman who called the wheelchair assistance group to pick her up! NO information posted anywhere, NOTHING ONLINE. Their website was a JOKE! Their map for the airport does NOT SHOW SECURITY checkpoints! DO BETTER! THINK! WORK HARDER! This is the problem in a state where consideration for anything different is discouraged, ignored, or punished, they LACK LIFE EXPERIENCE and the CURIOSITY of thinking through ALL NEEDS. Disabled or minority peoples are discounted. Sad, sad, sad... This construction was supposed to end Spring 2025 and in April 2026 STILL fully goin

No traffic, not a lot of people…read more TIP: Use the restrooms at the top of the escalators before you go to the gates OR before you go to baggage claim. They are brand new, state of the art, and there are no lines. See you next time, Eppley. Ok, bye.

We have booked with the Vacation Superstore now, let's see, for over 7 years and we are up 9-10…read morevacations now. (But could be more, old lady memory here!) We have booked Vegas (twice), Cancun, Puerto Morelos (twice), Punta Cana (twice), Jamaica and Puerto Vallarta. Last time I called I worked with Shawn, and she was the best! I had a specific time for a vacation, a budget and higher expectations to satisfy a birthday trip. She checked all the boxes, all while having the upmost of patience with me while I whittled thru the possibilities. She is already looking for another trip for us for Christmas. We have referred friends to work with The Vacation Superstore and I forward the weekly emails to all my friends looking for a vacation. The service Shawn provides is top notch! Can't wait to see what she has instore next.

Not the service I expected from a travel agency. I started booking with Vacation Superstore 6…read moremonths before our travel to Cancun at the end of May. I did not know that this agency does not book directly with the resort; they use a larger agency, Funjet Vacations, to book. In January, I called to ask how to access my reservation on the resort website so I could confirm my request for double beds and have our 4 rooms located close to each other. Barb was out of the office. John answered my phone call. He told me he would get back to me with the answer. Even after follow-up with him, he did not respond to my request. At 3:30 a.m. on the morning of travel we got an email notice that our flight out of Omaha was delayed 4 hours which meant we would not be able to make our connecting flight. I called the agency for help. The on-call agent told me that she called American Airline and was put on an 8-hour hold. She told me to go to the airport and work this out ourselves. There are 11 of us traveling. She did not help us look for other options. We looked online and could not find any flights for 11 people that day. I called American Airline and made travel arrangements myself. I was not on hold for 8 hours. Unfortunately, we had to reschedule flights for the next day. Barb told me that because we changed flights without their help, they would no longer help us with the airline booking.

Triple check every detail and information, if anything is wrong they will not be able to help you.read more

I have always loved Alaska Airlines. However the staff at the Eppley Airport is incredible! They…read moreare truly personalized every interaction and made me feel special! Thank you for that! I look forward to visiting Eppley again to see these incredible people!

Just don't. It may appear to be a cheap fare, but a myriad of additional charges are disclosed one…read moreat a time and by the end it's not cheap anymore. Meanwhile you are treated poorly (a feature, not a bug) and aggravation is added at every opportunity. l suppose it might be OK if you are a single, experienced, flexible flier who travels light. I flew Frontier a lot in the late 2000s. It was a completely different airline then. Never say never, but I can't envision buying a ticket on Frontier again.

I will never use this Airline again. I have never experienced such poor customer service and…read moredisregard for a customer flying with them. They are in bed with bait and switch third party services so buyer beware! I pray that no one else has to experience what I did with this airline. I am a positive person and have never left a review like this but I feel like they took a few years off of my life for what me and my husband went through.

I contacted this business in December about some info and suggestions for a trip we were planning…read morein April or May. They said they would get back to to me and I've never heard another word from them. Maybe my budget was too low. Poor customer service.

The only travel agency I use. Excellent service and truly custom travel to my specifications…read more Fabulous agency!!!