I think my first time will be my last! I typically fly Southwest or American, but this flight was very reasonably priced, and I hadn't really heard many negative things about the airline. Overall, the flight to my destination wasn't too bad, but the return trip was a different story. Our flight was delayed five times with no explanation, and when we finally boarded, they were still charging $4 for drinks, including water -which, in my opinion, felt unnecessary. The seats were also extremely uncomfortable. Now that I think about it, I don't think there was any cushioning at all. Lastly, it took over an hour for the baggage carousel to even start pushing bags out at baggage claim. All that said, this airline isn't the worst, but it's definitely a "you get what you pay for" experience. read more

This is the worst experience i have had with any airline!!! Canceled the flight and left us stranded

I flew Allegiant for the first time to Vegas. I was a little nervous and became even more nervous when finding out they charge $5 to print a boarding pass (I'm a billion years old). I just did carry on so that part was my initial breeze. Arrive at the gate and they didn't totally inspect me like another airline to be sure I was within all the parameters. Attendants made sure those who had carry on items (since they paid) were to be placed in bins first. It was a full flight both ways but there were no glaring issues at any time during arrival, take off or on flight. For a trip that doesn't require heavy packing, I'd definitely fly Allegiant again. read more

Allegiant gate agents at Indianapolis airport are condescending and rude. On my flight specifically they seperated me from my family and charged me $75 because I had a purse. The ironic part is that numerous other passagengers also had a purse but were not singled out. There were two of them that acted odd charading that my card failed when I was forced to pay. Then miraculously, it worked but they went on to threaten me not to board because I questioned what they were doing. The whole interaction was odd and unprofessional. I tried to call and email to report this experience but the airline did nothing. read more

This airline truly reminds me of plane just as rude as they want to be! The prices of flights seem cheap but, add $70 bag each way and you have a high price ticket! Customer service seems to lie about put notes when thy say the system is down and they fuck over later! read more

I'm not sure what to think of this airline. On one hand, the flights to Florida are dirt cheap ($170 round-trip from Indianapolis to St Pete). On the other hand, they really nickel-and-dime you on everything. You don't get a carry-on (you only get a personal item 2hich must fit u Der the seat in front of you) unless you pay $20 (each direction). The better option (if you have a lot of stuff) is to check a bigger bag for $25. There are no complimentary beverages or snacks during the flight (a bottle of water is $2) and they don't take cash. Seats don't recline at all and there is no in-flight entertainment. This is really basic transportation. My flight was tolerable because I brought my own entertainment (tablet downloaded with videos) and beverage (purchased at the terminal prior to boarding). Also, I chose a seat in an empty row so I could put my backpack (I didn't pay for a carryon or checked bag) in front of an empty seat. read more

Allegiant Air - Hilariously tiny tray table - Airlines Near Me - Indianapolis, Indiana

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On August 1st my family & I were supposed to fly out of Myrtle Beach, SC to Cincinnati, OH at 9:47PM. While there were storms in the area our flight was delay multiple times. At 11:07 the plane landed from Albany New York. While sitting waiting for our flight we watched the passengers, pilot & crew walk off the plane for the night. At 11:45PM the sign at the gate said closed. We weren't notified until 12:30AM that our flight one hour and nine minute was canceled because the crew timed out. We were supposed to fly out at 12PM the next day which of course was behind too. My son missed work, we had to find a room which wasn't easy spent an extra $300, $50 in uber back & forth because we already turned in our rental. I went on chat with Allegiant & was told it was canceled because of the weather delay but the agent at the gate said it was because the pilot timed out. They will not issue any points for another flight at another date, they didn't even offer a free drink or snack on our way back for the inconvenience. Just the DOT won't give us any compensation or anything move on. WORST AIRLINE EVER DO NOT FLY IT!!!!!!! Just like customers seems like they throw their pilots under the bus too! read more

I have flown on allegiant air numerous times. I've never had a bad experience it's always been solid and very price friendly. I don't understand why I read some negative reviews on this place because I enjoy it and I think it's a good airline. read more

You're very smart mother taught you, "You get what you pay for" Let's hope your mom was smart-if you also flew Allegiant Air--- you/we/I didn't listen!!! A $70 one way flight across the nation sounds like a great deal, yet, under 5'5" and you're cramped in your seat? That's unbelievable and pretty much unacceptable. No audio, no online films for nearly 4hour flight. The seats clearly state, "THIS SEAT DOES NOT RECLINE" Water $2. Juice $4 Coffee $3 or whatever, it was just nauseating+ no cash allowed, each item had to be placed on MasterCard, Visa only. No fair you cannot smoke, but the airplane can!! Right now if AA is up in the air and doesn't crash, i'm all for it in mid 2020 read more

I had reservations about this Airline based upon some negative reviews and media articles that I read. Those concerns quickly dissipated after I arrived at my Carolina destination from Indy without any issues. From the check-in to getting my luggage at the airport was smoother than a Sadè concert. our seats were very comfy and provided us with plenty of leg room. The flight attendants were very attentive and cordial. Someone became ill and they were quick to provide medical attention while keeping everyone calm. The only negative about my experience is everything was à la carte including the water on the plane. Overall, a good travel experience. read more

How do they have even 1 1/2 stars? This airline nearly destroyed our vacation. They delayed our flight 4 times then cancelled it. Then we waited in line for 2 hours to see what we could do next. We ended up requesting a refund and spent $$$ to fly on another airline. They said my refund will take 5-7 business days to process. Funny it took 2 seconds to take the money out of my account. I don't know if they only have one plane or what, they said the plane broke down and so they just had to stop flying for the day. read more

this is currently how long i have been on hold with allegiant after they cancelled two of my flights leaving me stuck in Florida with 100 $ compensation for my flight and no new flights made until tuesday. i was supposed to fly back saturday so i could be back for college, but now i am going to miss class. 3 hours to wait is outrageous and who knows how much longer it will be. 0 stars from me. update: i got freaking tired and hung up after 4 hours of waiting. absolutely ridiculous. read more

Allegiant Air - Airlines Near Me - Indianapolis, Indiana

Price is the only reason to fly with them. Rude attendants and staff... never on time. Condescending treatment from everyone

Never book with Allegiant!! They are cheap for a reason. If your flight gets cancelled and it usually does. It will not get rescheduled. You will need to find another flight on your own! You have the option of getting a refund or rescheduling with them on another day. If I had an option to give no stars I would. Our flight from las vegas to san antonio was a nightmare. First we were delayed 30 minutes then our flight was cancelled completely. But the worse part was when they gave our plane to a flight going to El Paso? Our flight was delayed due to weather so we could not take off, but they can depart to el paso? So now we are all stuck waiting on hold for customer service because the agents at the airport is too busy with passengers boarding to el paso. DO NOT FLY ALLEGIANT! They are cheap for a reason. Btw...the flight attendants don't do anything but stand around talking. read more

I am a disabled 59 year old retired former Healthcare Executive. I have over three and a half million miles of flying history over the past 30 years. Last night, I had a reservation on a Allegiant flight to Tampa from Indianapolis. I was in seat 1D which is the first seat as you enter the plane. I boarded with an earpiece connection to my cell phone and was on with my bank discussing a fraud case. Upon entering the flight attendant asked me what my seat was, I knew where my seat was and didn't need his help finding it. So I ignored it. He then asked me again, at which point I pointed to the seed which was now two steps in front of me. I then went about putting my bags up in the overhead, and then was told by the gate supervisor to step outside. It was reported by the flight attendant, that I was intoxicated and a danger to the passengers. I explained to the gate supervisor that I had ataxia which is a medical condition by which I have unstable gait and tremors. That didn't seem to matter and I was told that I would not be able to fly on that plane. So, the missed diagnosis or mis perception by this flight attendant caused me to miss my flight and spend an extra two days in Indianapolis. I even showed my handicap sticker from my car, but that didn't seem to matter either. I now sit here today and I have no rebooking. My only option is to go back to the airport and talk with the people there. It should be noted that the ground staff was pretty good about handling this and agreed to rebook me at no charge because I was obviously not intoxicated and they recognize this fact. I've always believed one person in an organization can make a difference, and any level. In this case the flight attendant, a 25 ish mail did just that. He made a difference, but in this case it was a disaster. I have called Allegiant 5 times this morning, and have been told the wait times are in excess of 30 minutes each time. I have also search the web trying to get a corporate office number however, it is in Vegas and thus has not opened at this point. read more

3 hour delay due to their mis scheduling makes me leave a 1 star rating. Omg!!!!! Our @Allegiant Flight #1723 was just delayed for a THIRD time!!!! From 5:20 now till 8:40! This is ridiculous! And costing us money for our car that is parked at the airport at home. #allegiant this is unexceptionable!!!!!! Added BONUS now I was told I still have to call the 800 number and ask for a refund! Oh my @Allegiant You're killing me here I paid for upgraded seats and when they switched planes for the flight @Allegiant airlines did not give me the upgraded seats I paid for prior! Very upset. read more

If I could give Allegiant less than 0 stars I would. NEVER USE THEM!!! Somehow they managed to notify me two days ago that my flight today was delayed 1 hour from 2:30 to 3:20pm, yet somehow they failed to send me anything today, the day of my flight, telling me it was delayed 9 hours from 3:20-midnite! Me and my 6 traveling companions (along with a dozen other passengers) found out upon arriving at the airport. As if losing an entire day of my four day vacation to celebrate my little sister's 30th birthday and eating a days worth of hotel cost wasn't enough they told us there was nothing they could do. They said we were notified by email and phone, and then blamed us for not signing up for "email notifications." When I showed her the email notification I received for the 1st delay two days ago and their b.s. $50 voucher on a future flight email from today (like I would ever choose to use their garbage service ever again!), which was the ONLY communication they sent today - nothing anywhere in there about a delay- to prove I was signed up for email notifications all they said was "we'll let the people who send those notifications out know." We asked them to rebook us on another flight and she said "we don't do that." She said if we chose to take another flight with another company we could call Allegiant's customer service number and submit receipts for what we "feel like they owe us" but that it's unlikely they'd pay us the difference for the new tickets. To make it worse, the supervisor told us they couldn't guarantee that the midnite flight wouldn't be cancelled as well! So this company, that I paid a TON of money to MONTHS AGO, asked me to sit in an airport for an additional 9 hours because of their communication ineptitude, with no guarantee that I'd even get a flight at all. My family ended up dropping another $4000 for one way tickets on Southwestern and will be following up with Allegiant's customer service. Thanks Allegiant for wasting my time and money, and for being crystal clear about how few f's you give about your customers. read more

Allegiant Air - Airlines Near Me - Indianapolis, Indiana

I was a little apprehensive booking a flight because I saw the bad reviews but went ahead with it anyway. Glad I did. The flight was on time and the staff was very friendly. We arrived on time and and had a smooth flight. Hope to have the same experience on our way back home. read more

Allegiant Air - My son with our friendly neighbor Debbie - Airlines Near Me - Indianapolis, Indiana

Flight delayed twice. Once boarded delayed again for another hour. The reason we were given is storms in Florida which is our destination. I check my weather app and it doesn't look that bad. I have never experienced so many delays flying. Not a happy traveler and would not use this airline again read more

2.5min changed our whole vacation at the Allegiant Air desk at Indianapolis International Airport. 1st off this part is my fault...The gate closed at 45min (I assumed 30min) b4 the flight. We arrived 42min b4 the flight took off. Always in my past at least 2hrs+ ahead of schedule and no issues. I was forced to upgrade my seats ($20) because they put my wife and I in 2 different rows, Money gain tactic to force you to buy. They happily took my money and offered my choice of 12+ empty seats avail that were together. The tickets were purchased at the same time so this was a mile high theft in my opinion. Went to print boarding passes after additional seat upgrade purchase and still had us in the wrong seats so lets wait until we get to terminal to print so that there are no problems. WRONG Back to 2.5min that changed our vacation. We arrived and went to the desk. We were the only ones there other than 2 Allegiant Air ladies at a computer in an office by the counter. We asked if they could help print our boarding passes but they refused and said it was too late (45min b4 flight). I expressed that there was still 42min until flight took off and they said NO. We asked for the manager and was refused that also. The manager was at the gate. I then ask WHAT ABOUT OUR RETURN FLIGHT and was told if we were not there then we loose that also.We were told to call customer service but were told by TSA that they never answer the phone. THAT WAS TRUE!! At this point we had to watch our plane to Florida take off without us. Last minute flight were $900+ so not an option Most would give up at this point...we did not. We rented a car to drive to Florida (paid $150 extra for a 1 way trip for the car) and assumed we still had a return Allegiant Air back to Indy. WRONG Once you miss the 1st flight of a roundtrip ticket you automatically forfeit the return trip also. READ YOUR TERMS AND AGGREAMENTS We are out... $301.00 Flight $20.00 Seat Upgrade - not needed in the 1st place $150.00 Rental Car extra fee $70.00 Motel 6 extra motel $$$ Gas (drove over 2,600mi round trip in 4 days) Home safely if anyone cares but very tired Called and finally reached Allegiant Air Customer Service after 31min hold to have a 2min conversation that our return flight wasn't available but if WE give them an additional $188 they would put us on our return flight they we already had paid for. We have used Allegiant Air in the past and it provided a cheap flight with no frills to our destination safe. BUT This will be my last business with this company. So with this they have lost thousands of my future money that the competition will now get and hope to all reading this they also choose another Airline instead of this one. Poetic Justice of sorts I guess James Crager & Kem Crager are NOT future customers of Allegiant Air read more

If I could give Allegiant a no stars I would. Yes the only great thing about Allegiant Air are their VERY VERY cheap airfare across the country. This was my first time flying them and it will certainly be my last. I flew to Vegas with my girlfriends for a long weekend....lets just say our long weekend turned into an extra long weekend. I was suppose to fly home Monday morning bright and early, however our flight was straight up cancelled and Allegaint would not give us a reason as to why it was cancelled. They also told us 3 hours before our flight that everything was cancelled and they we were stuck in Vegas one more day. We received a $100 voucher to use on Allegiant air.....which I would rather walk to Vegas again then take this airline. They also gave us a food voucher to "cover" some additional expenses...which was $8 and we all know that $8 goes no where in Vegas. read more

Ok so I have flown Allegiant twice now and had good results both times. All legs of the trip ran 30-45 mins late but for the price I can take that. You must play by the rules if you fly with them. Decide up front if you are checking luggage or carrying on and pay when you buy the ticket. Same goes with boarding. Early boarding costs money but at least your carry-on bag will be with you. Your carry-on bag is too big - you pay! Your checked bag is over 40# or you decide at the last minute to check instead of carry-on, you pay dearly! You break the rules - YOU PAY! The seats are short and do not recline so short trips are ok. Long trips I may reconsider. read more

This has to be the worse airlines ever. You get what you pay for , rude people everyone of them. We had to wait over an hour just to get our luggage. I could go on and on but no point. DO NOT FLY ALLIGIANT Air I guess I have to give them a star before I can post this, if there was such a thing as a negative star that's what it would be. read more

We've flown Allegiant a few times. No issues. No fuss no frills no mess. It is what it is. For a straight thru flight to Florida, this is a good value. Thanks for making is possible for our family to fly relativity in expensive. read more

This will be a simple review. Do NOT fly Allegiant. You read a lot of bad reviews and think, 'oh this won't happen to me.' It will. Delayed 4.5 hours, then flight canceled 30 minutes before boarding. Very poor customer service. Employees at airport were rude and unhelpful. Stay away!!! read more

I have to agree with all the reviews! I will never fly alligent again! Even thought we paid extra for our seats we ended up having different seats. What we picked was so did debt drop what we picked! It was the worse airline. We had to pay extra for everything! Not even water was FREE! Everyone was beyond rude!! The line for check in was so I long!! Don't fly this airline!!! read more

I have been flying round trip from Ind to Pie or Fll once a month for 2 years. I have had a few delays but no cancellations. Always very friendly attendants. Don't listen to the reviewers that have had one bad experience. Go ahead and waste your money on more expensive airlines, I won't. read more

Their motto is travel is our deal. Too bad customer service is not their deal. Tried to check in, I was early, they told me to come back two hours before the fight I did! They're not at the ticket counter I wait 30 minutes now we're in an hour and a half from the flight they're still not at the ticket counter. read more

My daughter missed her grandma's funeral because they told her that there was a weather advisory. The only advisory was a heatwave that was for Lancaster which is not anywhere near Los Angeles and is in the desert, it was due to drop at 9pm, her flight was at 9pm and from Indianapolis, IN. They told her she could not ride because she was an unaccompanied minor. She will be 18 in 3 months, the website claims that anyone over 15 is considered a riding adult. I asked if there were anyone that could accompany her as stated in the website and the agent stated that they did not do that. She even took my daughter's phone and went through her emails to check for confirmation email which was never sent. They claimed that they could reschedule her in a week. I tried calling to speak to a manager just anyone that could give me answers besides the agent at the airport but no one answered. This was very emotional and filled me with rage. Stick with Spirit for now on. read more

Ugh. Tried to save a little money with already expensive holiday travel. I ended up sick and unable to fly and they admonished me for not buying their flex-ticket which would have cost $225 for three of us. Not worth it at all. Of course, now I am out $300 one way. Glad my other flight was Southwest who easily credited me for another flight. And, of course, my seat was sold to a standby passenger, so they got double the exorbitant rate. The most aggravating part, though, was the one checked bag we purchased was under my name and I wasn't there and they charged my husband a bag fee and a penalty fee of $50. Allegiant Airlines = 0 stars. First and last time to ever travel with them. read more

Great prices on nonstop flights to Florida. However you get to spend an hour when you return home waiting on your bags to be delivered to the concourse read more

This Sept was first time I have flown Allegiant Air I was pleased with the service I got and the flight was great. We were going in April and of course it was cancelled because of covid. I contacted them and they were very helpful explaining about the vouchers. We flew in Sept and I have a lot of money left on the voucher. I had to use by July, I called to see if I could get it extended thinking I will give it a try but expected they would say no, as I wanted to go back to Universal with my grand children but we have seasonal passes and blackout dates until after Aug 15 I explained this to him and they extended my vouchers. Thank you Allegiant. read more

I fly Allegiant about every 6-8 weeks. Well I used to! After numerous flights I was forced to pay $50 at the gate for a piece of luggage that has also made the same trip repeatedly. By the way it is a back pack with wheels. Not that darn big! Was told I had to check the bag and could not carry it on. I paid the $40 when I booked my flight to carry it on. So my bag cost for my flight ended up being $90. Not only was the bag cost ridiculous the woman working the gate was very rude and embarrassed me. That will not happen again. Tried calling customer service, 45 minute wait time!I guess I will start flying Southwest. They have also tightened up the seats. Middle seat is way to uncomfortable with no room to move at all. Remember you get what you pay for. read more

I cannot believe how rude employees are to customers. Pre-flight, I was fully prepared for uncomfortable seats, to pay more for luggage/carryons and for a no frills experience because that's the trade off for cheap tickets. However, just because I buy a bargain ticket does not mean you're allowed to be condescending. The plane left Indianapolis 45 minutes late and some of our flight attendants were snarky. By the time you're charged for everything but the oxygen you breathe, Allegiant is not much - if at all - cheaper than flying with Southwest. It's the last Allegiant Airlines flight we will ever board; we heard the same from many other passengers while waiting to leave for Vegas! Never again! If you want to be treated like a piece of dog shit, then Allegiant is the airline for you! read more

Forget the flying, just booking it is a disaster. Totally tricky booking in that it will say, "check-in available" and gives the date before....so that you think you are booking that day. Then go and try to change the date to the CORRECT day. Waiting so far about a half hour on their phantom phone lines. And how about this one, try going to their website, they will even tell you to choose options they don't show and their motto is "Where you don't have to wait." Everyday must be their unbirthday and opposit day. read more

Zero!!! Absolutely terrible!! They had to divert our flight due to weather, (we were the only plane diverted) even though we were taken to the airport that the storm was going to. We waited at the airport for 6 hours with pretty much nothing but vending machine food bc everything was closed, and were told we were going to get a bus to take us to our destination. Then after all of it they said youre on your own to get to your destination, so they left all of us stranded at the airport at 1:30am on a Friday!! They said they will reimburse the taxi fare and rental car expenses, (I'm not holding my breath and no rentals were available at that time) but no other compensation will be made. Their customer service and doing what is right for the consumer is appauling. read more

I flew MFR to LAX 12/14/2017. Checked luggage damaged by Allegiant handler. All processes to make claim was made. 1 moth later I get the response to reimburse $35. This is less then the cost to check the luggage round trip. Checked luggage costs at Walmart and nothing less than $94.00. I now see why this Airlines is considered Cheap. I recommend to everyone and anyone to have concerns about this service for travel. read more

Got to airport over two hours before flight to Punta Gorda, FL. Have been standing in line waiting to check bag at ticket counter for over an hour. Only one ticket agent? It's ridiculous! Long line of anxious passengers watching the agent working at a snail's pace. It's like the cartoon where the sloth is working at the BMV. Sigh. So pathetic! read more

For the money you cannot beat them, yeah there are no real perks, but they allow the common person to be able to travel in ways the other airlines don't. They are a ok in my book and I will continue to use and thank them. read more

The plane, the crew, the app all get 5 stars. Customer relations is piss poor. I submitted and inquiry on May 6. Their site states a response will be received in 24-48 hrs. I got my response on June 11. read more