As always, Delta is doing it right. I am a rewards member with them - between Silver and Gold depending on the year and I enjoy the perks of early boarding, free bags, ease of check-in, etc. Additionally, I believe Delta's app has been and is still the best in the business with real-time updates, ability to change and re-book if there is a delay or interruption, maps of airports, updated gate and arrival info and bag claim info. Our recent trip through Indianapolis airport via Delta was easy both coming and going with no issues at all. Thanks Delta! read more

First of all. I hate yelp. But I have to just leave my feedback for delta. They just don't think. You check in early and they don't assign seats and don't even tell you. Get to the gate and you realize this and then they put you in the worse seat. This is a complete joke. First due to my family and myself having access to sky miles and skyclub and all their premium services or what ever it's called. Having their credit cards and basically flying every year consistently. What a joke. Your last name should be flagged for better seating or service. I saw them upgrade others but hey, I guess that's random read more

Someone at Delta could at least pretend to care. We had a horrible experience both on our flight out to Vegas with the connecting flight situation being a complete disaster and using their ap to update our flight due to weather going home. So disappointed! Up until this trip I would have considered Delta to be one of the better airlines but now will try to avoid using them! I have to hope now any refund we were told we'd receive doesn't become a major pain to get. Be better Delta!! read more

I recently traveled to Minneapolis using Delta airlines. The flight was on time, the plane was very clean and updated. Flight attendants were professional and friendly. Costs is somewhat cost prohibitive. read more

Flight was delayed because of tech errors-totally their fault. They got us to layover way too late to make connection. After all of their mess ups, their solution was not to put us up in a hotel but to make my elderly mom ( whose mom had just passed away) sleep on the airport floor. Rudest, most heartless staff people I have ever met in my life (And that is saying something because I even travelled Greyhound once). Ps....John Mulaney has a perfect stand up bit about Delta that is most deserved read more

We were told to get here 3 hours early just for us to have to wait a hour before the staff showed up.

I don't do enough airline reviews and maybe that should change. I rarely even think to check-in, but since I did I'm gonna give a quick positive review for a company that respect for getting the job done. The best part no mask! The mandate has been dropped. Most still wore them as it was the first day. Great to have optional in my opinion. Crew members kept mask on. On time flight connecting me to another destination. That's what gives me the most specific reason to write because delays and cancellations are high lately. In cabin service was friendly and a drink service was performed. A drawback was no WiFi on this flight. Most Delta do have available. When deplaning I saw a young boy and Father with the captain. The boy was offered a cockpit tour. Glad to see this has come back. Delta continues to be a favorite for me. read more

I had a very disappointing experience with Delta recently. I booked a cruise through a cruise line, and it included air fare. The cruise line booked us with Delta. We were to go from our home city to Atlanta, then on to Amsterdam, Norway and then to Oslo, Norway to catch our cruise. I chose to pay extra to choose my seats and to upgrade my seats since I am a much heavier person. We arrive at Atlanta and discover our flight was delayed... no big deal. Then we received another notice that it was delayed again. Now we are getting concerned because we are not sure we will make our connection and make the cruise ship in time. I stood 40 minutes in line at Delta counter and was told "oh no, you won't make it" and that the new time of 9:30 p.m. was not a guarantee and may get delayed again. I asked if I should contact the cruise line or what I should do as I have never flown international before and was a little lost. The cruise line was of no help, saying it was not their fault that it was Delta's fault. I received advice to tell Delta to put me on another flight or airline. Therefore, I go back to the counter, wait another 40 minutes to talk to the original lady I had before. This time, she helped me by putting me on a different airline. We had to race to the other gate to make the new flight. Of course, I get the last of the seats together. I had lost my upgrade that I paid for. Arrived to cruise ship and find that we have no luggage. They did not remove our luggage from the original flight and therefore we had no luggage for the first 3 days of our cruise. The only thing Delta did was send us a lunch coupon that had to be used the same day - that was happening as I barely had enough time to make the new flight. On the return from trip, we came through JFK was delayed by about 45 minutes again!!! However, we were able to make our connecting flight. This was just poor customer service. I should never had to wait a second time in line to be rushed to the new flight, had my luggage delayed and lost my upgrade monies paid. This is bad customer service!!! read more

I haven't flow delta in a long time, but since I have reason to go to nyc I booked with the air line, I was supposed to visit in April, but had to cancel. I don't have to tell you why. I was able to rebook a trip for December, thankfully delta was awesome about the whole thing, and I was able to use a credit so my flight was very cheap. Over all I think delta is an airline that is taking safety to the next level during covid. They gently remind people about masks consistently which is a good thing, and they also hand you a sanitizer wipe when you walk on the plane, and since all airlines have limited snack services now, delta hands you a snack bag with more sanitizer. Another plus is that they have inflight shows, which I was happy to have as an option, they show and movie variety was awesome, there is something for everyone. When people went to get off they asked that people let the row in front of them go and then the next row is supposed to them get up and get off. Which is a great and safe idea that most people were following. Of course some are having a hard time adjusting but delta reminded people that it is for safety and to please follow what they were asking. All around a great flight experience and they are someone I would book with again. read more

Delta Airlines - Airlines Near Me - Indianapolis, Indiana

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I'm giving them 5 stars based on staff service alone. The plane was okay, but had very small overhead compartments. The first amazing thing was the person who helped me by calling my dad because I'd left my phone in the car when he dropped me off. She continued to call him so I could function while traveling. The next amazing staff was at the gate. I am traveling with expensive camera equipment and didn't want to check it, so she moved me to comfort plus which gave just the extra space I needed to fit it. The last two were the flight attendants who assisted me in getting it in the compartment. Overall a very helpful and great experience. read more

I needed to make a change to a reservation, fly earlier in the day and was told it would cost an additional $258 in addition to the $154 I had already paid for the one way ticket. Then I asked about cancellation as I was upset and wanted to give my business to another airline. Sasha then informed me I would only receive a $53 credit as there was a cancellation fee. Your customer service and rules are the WORST and I will NEVER recommend or use Delta Airlines ever again. read more

Hi Delta, You have an employee sitting on top of the food and beverage cart taking pictures??? Very unsanitary! read more

Delta Airlines - Delta employee sitting on top of the food & beverage cart. - Airlines Near Me - Indianapolis, Indiana

I got a glass of orange juice and they gave me a chocolate chip cookie. I even purchased first class. It was great and when their bed was so comfy, I could stay here all night read more

I used the chat box on the Delta home page Aug. 5 to change a rather complicated flight from Indianapolis to Stockholm. Delta is always been professional and courteous but Zane and Josh on the chat box went above and beyond to help me. They found a similar flight with equitable amenities and costs - I appreciated how helpful they were, especially Zane, who was called over to help with my issue. Also, I knew I wasn't talking with a BOT, which most chat boxes use for so long you just give up and exit. Thank you Delta! read more

Great experience every time I fly Delta. Flights arrive and depart on time. Efficient check in process. Useful app. read more

Delta Airlines - Gate A6 - Airlines Near Me - Indianapolis, Indiana

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Delta never disappoints. Their customer service and top of the line flight experience are the key reasons why they are my first choice when flying anywhere in and out of the country. read more

I do not usually fly Delta. But wanted to leave a review given the good experience I had with Delta over the last week. My daughter and I took Delta to Belize for her fall break. I purchased the tickets because even Delta Comfort was $500 less per ticket over economy with my typical carrier. I was impressed throughout and things went incredibly smooth. The flight and gate attendants were friendly, the snack offering and on board service was good, and every plane was on time. We connected in Atlanta which used to be a place where everything fell apart for my travels. Atlanta Hartsfield was swift and easy this time. I'm flying Indy to Paris direct with Delta in March. I am now looking forward to it. read more

Delta Airlines - Delta plane in Atlanta - Airlines Near Me - Indianapolis, Indiana

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Delta went above and beyond to make sure we made our cruise. Our airline cancelled our flight at 8am, then delayed until 7pm. Delta was able to get us on an early morning flight and we made our cruise. The crew and staff were all amazing. Thank you Delta! read more

I am strictly reviewing this airlines based on a trip they offer from IND to Paris. This is a wonderful way to travel non-stop from the two places. The entire crew was both professional and friendly on both 81/2 hr. trips, there and back. We had two full meals, coffee, water, hot wipes to refresh twice. Nice assortment of movies on your own screen. Nice seats. Excellent pilots. Airline personnel offered water and coffee several times and responded to requests. Nice boarding process. Shuttle busses to terminal in Paris. A no hassle trip in all respects. Thanks Delta! read more

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I have had the best customer service with Delta! It's why I will always use them for my flight needs!!

Wow where do I begin with the shenanigans of this place. Let's see. I check in 24 hours in advance and am still put into the last class to board. Told I need to check my luggage because there isn't enough room and as soon as I get onto the plane of course there is a ton of empty luggage spots. I've posted pictures just to prove my point. I don't care if I spend $200 extra dollars for a different airline or take extra days to travel. I don't think I'll ever fly this airline again if I can help it. Terrible experience. Pros: the experience has allowed me to know I won't nor would I ever recommend this airline to anyone Cons: I'm stuck with this airline till I reach my destination. read more

Delta Airlines - Empty - Airlines Near Me - Indianapolis, Indiana

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I have always preferred Delta Airlines as my carrier when traveling. I had and easy checkin and the ticketing agents were awesome and flattering. She made my day asking if I was my daughters sister. When my bag was overweight because I had too many bottles of water, she said I must be smuggling in my fountain of youth water. It was good to have a laugh before heading to see TSA. Once on the plane, I was thankful to have a usb port to charge my phone. Although I forgot my headphones, I was able to play a few games including Tetris, Bejeweled and Sudoku. Easy games to keep you distracted. I also caught some of the OKC vs GSW game. The coolest feature on the plane was the Trip Tracker that provided distance and time left of the trip. It also showed the plane on a map in the location of where the flight was currently. My only issue is that I am too tall to comfortably fit in coach. I don't know how someone 6'4" can fly...unless he/she chooses first class, of course. Guess next time I just gotta upgrade :) read more

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No notification that flight was cancelled, stranded 10 hours in the airport, 5 hours to talk to customer service, tone deaf gate agents, bags left at the carousel unattended for 4 hours for anyone to take. Waited to talk to someone for over an hour and told me they wouldn't do anything. I got treated better in the Army and that's saying something. Do yourself a favor and fly with a better airline. read more

We wont fly with anyone else. Im disabled in wheelchair. They take awesome care of my transportation. I hward about other airlines that have poor ratings on taking care if their passengers wheelchairs. The stewardesses ive come in contact with the past 3 years and tge customer service peopke at boarding etc have been fantastic when it comes to helping me. Highly recommend read more

First Class Passenger and IT'S AWFUL. I mean where do I start: Pros: None Cons: - Seats had food all over them and empty food wrappers when we almost sat down (Seriously?) - Horrible, decrepit flight attendants who are not happy at all - They let everyone on during priority seating at the same time as first class which was about half the plane (this is not first class service) - 20 seats in first class in a plane designed to have 8 first class seats (Virgin America does it right) - Because of over crowding in First Class they can't service everyone the correct way. - Seats are so narrow that people walking by stop and their butts are sometimes right in your face (isle seats only) DO NOT FLY DELTA if you can help it. First class is not FIRST CLASS. I feel cheated for flying first class on this airline. read more

Terrible Airline! My husband and I decided to fly First Class on our last trip on Delta. Note to everyone, THIS IS NOT FIRST CLASS... Not even close! Seat pitch/recline is awful. Leg room is slightly better than coach, but not by much. The flight attendants are rude and completely unpleasant! Food options suck! They do have media players and lots of free movies/content - great - but the units don't tilt. So, when the person in front of you reclines, it's hard to watch. The only positive is that our flights were on time. But the in-flight experience was terrible!!! read more

Wish I could give zero stars. Lori the Attendant from Indianapolis to JFK flight on nov 25th delta 5454 was super not polite, gave me a really bad attitude when I asked for seats arrangement and even tho we are a silver member she put us in the back of the plane changing us just to be nasty and mean. read more

I generally like flying with Delta. However these last tickets I purchased really rubbed me the wrong way. After picking a flight for 5 people I get an email stating the flight times have changed and we now have a 4 hour lay over vs 2 hours in my original plan. I call them up to ask if they could make any changes. They offered me a flight that leaves at 3pm. It's a 12 HR fight. We wouldn't arrive at our home after till well into the next day. Traveling with 3 kids, long fights and now super long hangovers. read more

I've flown with Delta many times. Flying from Minneapolis to San Diego was a horrible experience. Turns out the flight was overbooked and the airline didn't bother to tell me until I had purchased my ticket. Had I known that, I would have never purchased it. Plus, why would a company sell more tickets than they could accommodate for? I asked the representative at the desk and her reply was, "If these people don't show up, you may board." What? I paid well over $500 dollars to have a seat and expect to get what I paid for. In the end, everyone began boarding and after everyone boarded, I was given a seat. This uncertainty really bothers me. read more

Delta Airlines - A8 - Airlines Near Me - Indianapolis, Indiana

Horrible airline! I had to keep calling them back because they couldn't get my son's name right. I spent too much time for something so simple and they charge for everything. I had a better experience with Southwest Airlines. read more

Onions to Delta. After my 9-8-14 trip with them I will definitely think twice about giving them my business. When I flew 9-4-14from Indy to Boston my bag fit in the overhead compartment fine, but when leaving Boston they stopped me and told me it would not fit and made me attempt to place it in their smaller compartment model box at Logan security. I was very upset that they took me to the counter and charged me the 25$ fee. That is very deceptive to the consumer. It fit fine in Indy but not in Boston!! What a racket just to milk more cash out of travelers. Back in February I flew a similar trip with them with the same bag and things were fine leaving Boston but not now. Boo Delta!! read more

DELTA.... NOT WORTH IT! Delta Airlines should change their slogan from "Worth It!" to "Not Worth It!" After paying EXTRA for what Delta marketed as a "Comfort Seat" and paying EXTRA to check my bags... gate personnel were checking carry-on bags for FREE because overhead compartments were full and my "Comfort Seat" was broken and wouldn't even recline. I notified Delta and they declined to refund any of the extra money I paid... which travelers know wasn't cheap... and instead after an exchange of about a half dozen emails, offered me some FREQUENT FLYER MILES. RIGHT.... like I'm ever going to board another Delta plane if I can possibly help it. It's AMERICAN, UNITED and USAIRWAYS for this traveler.... They are truly WORTH IT! read more

I fly delta quite often... I don't really see anything that differentiates them from the rest of the pack. As often as I fly you would think I would be able to board before zone 2. The staff are always nice. Mediocre for me. read more

Most wonderful service! Had to book at the last minute with a baby. They helped get the seat changed so as not to annoy other passengers. They even took the carseat off the plane and gave it to Mom between flights, so the baby could rest and not be carried around a strange airport for hours while waiting for the connecting flight. On second leg of flight, again they switched the seat assignment for everyones benefit. I LOVE Delta and will continue to check Delta first when looking for flights. Might I also add , they had the cheapest price (even after paying for the checked bag)!! Just marvelous. I really feel like a valued customer. read more

Beyond horrible is best I can describe. Not one on time flight get price gouged every step of the way. I'll pay the extra next time for United read more

Had to change a flight due to medical emergency and they would not give a break on the price at all. Had to pay an additional $800 to get home. There were seats available on the plane, but they couldn't overbook because it was a holiday, are you serious, that is your reason for charging an extra $800? It was only an extra $85 the next day, but we couldn't wait. Don't use Delta Airlines if you want an airline that cares. read more

This is a horrible airline. This was my first and last experience with Delta. The topper was I was one of the last to board and someone was in my seat so there was an open row so I sat there. The counter lady comes on board with a paper sees that row was supposed to be empty.i tell her there is a young lady in my seat makes her move to her middle seat. No sooner than she leaves and they close the cabin door someone a row in front of me saw what happened asked the flight attendant for that seat and she let him move. what's the difference! None! I travel for work every week now and I will never fly Delta again read more

Flight from PA to Atlanta GA was diverted to Baltimore because the cabin wouldn't pressurize. Ok, things happen. We were not told if this was an easy fix or if we would have to get on another flight. After being in the ground a few minutes, we were told to get off and a gate attendant would direct us to the service counter. There was no gate attendant and I just followed some people who seemed to know where to go. They did get some of us on another flight rather quickly. Upon arriving in Atlanta, I had to find my own way to another customer service desk. While waiting in line ( I had missed my first connection) , I looked inline and saw a plane leaving for NC in about an hour with seats. At the counter, they offered me a seat on a plane leaving in three hours. I asked them about the flight in one hour and they said " ok." I understand the nature of mechanical problems. No complaints there. The lack of communication and direction was the problem. After filing a customer service complaint on their website, I was offered a $ 50 Amazon gift card. That was a nice touch and shows some concern but I hope they learn from this read more