I recently spent some time at Mercy medical center. One of their strengths is definitely their…read morenursing staff. The great majority of them are caring and professional. The one exception to that was a girl by the name of Bernice (a nurse). She seemed to have some sort of personality disorder. She had almost a frantic need for attention at times and seemed to have some serious control issues.

A Health Hazard Disguised as a Hospital…read more This was my first and only experience with Mercy Hospital under Dignity Health, and I can say without exaggeration that I would prefer to go to an unlicensed facility before returning here. My 75-year-old relative was admitted to the emergency department due to a mental health crisis. What we encountered was appalling: the room was filthy, littered with trash, floors unmopped, no bedding, walls stained, and an overwhelming stench filled the air. This was not an isolated issue--both rooms we were moved through were in similarly unsanitary condition. While the hospital often responds to public reviews citing privacy concerns, I found this ironic. As a licensed psychologist, I was shocked by the complete disregard for HIPAA. Conversations about treatment were held openly, with no effort to preserve the dignity or confidentiality of patients in crisis. I visited two different bathrooms on two different floors, and both reeked of urine. I'm not sure how a hospital could maintain a level of cleanliness worse than a gas station restroom, but somehow this facility managed it. Despite being cities away, I felt I had no choice but to remove my relative from their care. The conditions were simply unpalatable and not conducive to anyone's healing--particularly someone experiencing a mental health episode. *Highlights* (because credit is due): The security staff were very kind and helpful Phone calls were answered promptly Medical staff were personable and kind They showed compassion toward patients with mental health conditions However, compassion alone cannot make up for the deplorable conditions and lack of basic patient privacy. I sincerely hope Dignity Health re-evaluates the standard of care provided at this hospital--especially for vulnerable populations. "If you are ever in a crisis call 911 and ask for a different hospital intake."

I initially went to get well urgent care for something in October and they did not do a great job…read morelong story short and I ended up being admitted to the hospital. Dr. Nanra over saw my care while I was there and said if anything comes up come and see us. I decided to take him up on his offer today when I woke up to some questionable symptoms. They had me in and out within an hour (unheard of for urgent care as busy as them, especially with them also being a primary care clinic.) the clinic is clean, the staff is friendly and they are very on top of it. The doctor listened to my history and what led up to today and took all of that into consideration with his treatment options. I will definitely be returning here for my urgent care needs. I'm happy that I have the option to go here if anything urgent arises and know that they care about their patients. Thank you golden state!!!

Always get me and my son in a pinch staff and doctors helpful and friendly. Office is cleanread more

We brought our daughter here a while ago and was very appreciative of how the nurse was gentle…read moretreating her. I was very thankful for their service then, but as of now it is a completely different experience. I think people should only come here for Urgent Care needs. DO NOT come here for a follow up appt. I showed up 15min early for a follow up and when they finally put me in a room, they let me sit there for over an hour. When I asked if they forgot I was there, an assistant replied, "no, she's running a little behind. There's one more patient before you." Maybe there's a reason they call us "patient". Me and the assistant get into an immature door opening/closing contest because I want them to know I'm in there and she doesn't want to be uncomfortable. To put the icing on the cake, she walks by and calls me some name in Spanish. Apparently, this is junior high. Real professional. Apart from the waiting and childish assistant, there was also the issue with inconsistent opinions. My first visit, the injury was deemed "superficial". My second visit, Catherine calls it "soft-tissue" damage. So which is it? Mind you, it's Catherine on both visits. Then, I have to fill out the FMLA paperwork FOR them and then they have the nerve to charge me $30. Catherine doesn't want to take the notes or another 5-10minutes to fill it out even though she's made me wait an hour.... You have to fill it out anyways, so why put it off?? Health services today seem to completely ignore the human element of each encounter. I feel like another animal through the processing plant. No respect for a person's time. No respect or listening ear for a person's life situations. I think Merced has this problem in general. Patients are overbooked and offices are operated like mills. If I make an appointment with my primary care doctor, I'm not seen for another month even in the case/risk of serious infection. I have to come to Urgent care to be seen for follow-ups that still make me wait. What was the argument against single-payer healthcare again??? Oh yea! Waitlists.... well since I'm waiting anyways, might as well be single-payer.

I made an appointment in 2021 to get a cyst looked at. the doctor was immediately very rude to me…read moreand didn't even examine me, never touched me. just sat in her chair and stared at me. she dismissed me and when I went to a follow up doctor elsewhere in 2024 they found the cyst had grown to the size of a golf ball and have had to deal with this as a much bigger issue because the doctor didn't do her job. I've been in so much pain and discomfort and it's been a frustrating experience in all.

I was referred by my doctor for a vein issue in my lower leg. The entire staff was beyond…read moreprofessional, knowledgeable, and showed great care during the whole process. They were extremely thorough in answering any questions I had and explaining things every step of the way while also making sure I was comfortable and informed throughout the procedures and every appointment before and after. They were very organized and often took me in before my appointment time if I arrived early. I'm happy to say that my vein issue has been completely rectified thanks to the expertise, care, and professionalism of everyone at Sierra Vein and Vascular.

Same experience as another review on yelp. Staff has no idea what's going on. They all tell you…read moresomething different. They need some training. Some were trying to be helpful but just seemed lost. All they were concerned about was getting paid from the office staff all they way up to Dr A. Never really got seen. They seemed like they didn't care about your health just getting paid. I have never had to talk to the actual Dr about him getting paid. I assume they separate those things for a reason. Totally unprofessional. Appointment was a waste of time and I still have questions and concerns. I will not be coming back. I do not recommend coming here. Find another Dr in Merced or go out of town.

Very nice and clean office! Doctor Thakur and staff are awesome. I got a chance to get my…read moreultrasound done the same day which was very convenient for me. The ultrasound tech was supper nice and knowledgeable. I already have a print out of my plan to get my varicose veins treated. I am super excited to see the outcome!

Usually when I am late to a drs appointment I have to wait a longer tie, but here I didn't have to…read morewhich is a big plus. I have been getting treatment here for a year and I am more familiar with the doctors and staff. The treatments for my legs has been very good. I am glad hat I got treatment done because at first I didn't want to. The dr explained the treatment and I realized I needed this to be done

THANK YOU Getwell Care clinic! After a horrendous…read moreexperience with a local clinic and pharmacy, I was in need of medical care for a very acute UTI/Kidney infection, and in excrutiating pain. My old clinic would not give me a follow up appointment soon enough and while that was bad, I'm grateful because that's what brought me to GetWell. They got me in the minute i called, i was seen by a GREAT doctor, wait time was very short for an urgent care clinic, staff was kinder than kind (Samantha, I'm taking about you ), and they got me the antibiotics i needed and ordered the necessary bloodwork. Lab was nearby and the pharmacy was just across the street. So EASY! they truly made everything super smooth! My experience was so extraordinarily fantastic, that i asked them to adopt me as a patient for good! They scheduled me for a physical within 15 days. I needed to reschedule and i could do it via text message! Isn't that amazing? I don't know how you do it, GetWell! I'm SO GLAD i found you. Thank you, thank you, thank you! May you be blessed as you blessed me when i was in so much pain!

One of my friends fell today and injured her arm. It is a Saturday. I drove her to Get Well Urgent…read moreCare. As we approached the building, an employee slammed out of an employee entrance and nearly hit me. I jumped back and she mumbled an irritated apology. Then, we went inside. A bored receptionist told us that they would not be able to see my friend because she would need an x-ray and they don't do that on the weekends. Therefore, she said there were only two options: we could wait until Monday or we to the ER. She had no solutions that involved even helping my friend with the obvious pain she was in. Instead, we went to Golden Valley Health Center and they got her in immediately. She left there in under half an hour with a pain medication prescription, cray paperwork, and a sling. I just did not see the quality of concern or care at Get Well that one expects from healthcare providers.

Dr. Beauchman provides excellent care and listens to the patient. I highly recommend this practice…read moreto patients seeking proactive orthopedic care.

Dr. Beauchman and his Medical Assistant are great, the one star review is for the front desk…read morereceptionist. "Jasmin" was curt and condescending upon my arrival which set the tone for the rest of our interaction. She could benefit from additional coaching on professionalism in the workplace. My family is looking forward to establishing Dr. Beauchman as our preferred orthopedic specialist, so I sincerely hope corrective action is taken so that unnecessary negative interactions are avoided in the future.

The staff at Mercy UC Davis Cancer Center has done a wonderful job looking after my father since he…read morewas diagnosed with lymphoma two years ago. We appreciate the care you've provided. We know the attention to his care is the reason why dad has a fighting chance as we deal with a potential second diagnosis after two healthy years. Thank you to Dr. Sidhu and his staff.

I accidentally scheduled my blood test here instead of the planned parenthood in modesto, but I…read moredecided to go here anyway. The ladies were nice, but incredibly unorganized. I couldn't tell if they were understaffed, slow, or just didn't know what they were doing. When they went to draw blood, it seemed like they were having difficulties. i'm normally a hard poke, but they ended up sticking me four times before they could collect a decent amount of blood. And before that, they had tried squeezing blood out of where they poked me and scraping it into the vial. It was not a good experience. And it only got worse, because somehow my blood sample was lost or misplaced and I had to go back in to give another sample. The second time they also had difficulty sticking me, but they were able to get the sample. What drove me to make this review was that I got my test results back, and they were wrong. They had used the wrong reference levels to compare my results to, and now the result shows that one of my hormones is too high, despite it being low for the correct range. When I go for testing, I expect professionalism and accuracy, neither of which I got. So I will not be going back to merced planned parenthood again.

Had a wonderful experience, (Sorry if I spell wrong) Clarissa was an angel, was super kind and…read moregentle when doing my vitals and such. They checked me out and got my birth control prescribed same day, forever grateful for this place, I wouldn't be able to access the healthcare I need without them.

AMG in merced has moved next door to become Community Health Centers of America. I do not recommend…read moregoing there. I have been in pain for months and needed an MRI. I kept getting denied by my insurance. My insurance kept requesting more info for the MRI. The NP D. Huizar I had seen never called my insurance to do a Dr to Dr call to get my MRI approved. I went to the office twice when rejection letters from insurance were received. The letters specified the info they needed and for my medical office to call them. I even wrote up a list of meds and dates seen for my medical issue to help her when she was to speak to insurance. She still hasn't called and now insurance has cancelled all mri requests for my issue and I have to start all over again. The front office staff had a hard time scanning my documents to be put in my file, she wasn't loading pages correctly. This place is not worth going to.

I've been a patient for fifteen years more or less at atwater medical always been overcharged by…read morebilling always have to go Dana to be corrected now that she's gone the older women in billing won't look into it all she says if you don't pay I will send you to collections so rude my insurance has payed thousands of dollars to atwater medical and this is how I get treated.im a united states marine veteran