Allay staff were beyond helpful from preplanning to keeping me updated hroughout the whole process. I received text and email updates everyday. Whenever I called I was always able to speak to the counselor I worked with (Lawrence) and if he was away there was someone always willing to help. There aren't enough words to describe the professionalism and kindness shown. I would recommend Allay to anyone who needs cremation service for a low price. Also I recommend planning ahead. All I had to do was make one call. read more

Lawrence from Allay Direct Cremation made everything so easy. I found Allay Direct Cremation on Yelp. I sent a message through yelp to inquire about cremation services and his response time was immediate. He takes the time to answer all of your questions. We inquired with multiple companies for direct cremation services but my mom and I decided to go with Allay due to all the positive reviews on yelp. We also thought the pricing was fair for what was included in the package. My mom said Lawrence was very knowledgable, caring, and informative. We think Lawrence provided us with services that were far beyond what we paid for. My mom and I are happy and highly recommend this company. read more

Unlike no other Alley cremation was very professional josh was super kind and understanding and very helpful and knew exactly what to say. I was very stressed and josh completely made me fill like my brother was in the right care. I am grateful to have found this place I would recommend Alley Cremation to anyone. I was calling around like crazy till I found Alley cremation. Thanks josh. read more

Can't say enough positive things about this company. They were incredibly kind, responsive, and went above and beyond for us during a difficult time. I can recommend them with confidence. Especially Lawrence Suarez our Arrangement Counselor. read more

Lawrence was very respectful, patient, professional, and thoughtful. He made such a difficult situation easy. From the moment we first made contact, he was very kind and understanding. Communication was always immediate and any little problem was solved quickly. I'm absolutely grateful and pleased with the service we received. I can't thank Lawrence and Allay enough. read more

I was looking for a full service cremation service. I called Allay and they made the process simple after asking me a couple of questions. Their cremation plan was easy to understand, rather than having to pick and choose what I needed, it was all under one plan, not to mention was very affordable for what I needed. I can't think of anything they didn't handle for us. Definitely would recommend. read more

My Mother died recently, and my biggest concern was "would the company I hired to deal with cremation do as they said they would do?" I was relieved that Allay, and the counselor Lawrence Suarez did exactly what they were supposed to do. Also, at considerably less expense than others I contacted. When it comes to cremation, it is imperative that the company used is communicative and does exactly what is required. This is not a situation where they can "not show up" I can attest that this review is legitimate and I was incredibly relieved to have chosen Allay Direct. I recommend wholeheartedly if you are in this situation and my deepest condolences if you are in this situation. read more

I never thought I'd find myself leaving a review for a cremation company, but this is the least I can do for what they've done for me and my family. It was difficult during this Covid pandemic and the staff at allay made everything simple. Unbelievably simple. We've never been through this and the process was explained thoroughly. Everything was completed in a weeks time for us to schedule a memorial. Thank you allay! We hope not to use your service but if we need it We know who to call. read more

Thank you to Lawrence and the allay team for helping me and my family throughout the arrangement process for my loved one. The communication and timeliness was beyond what we expect and I highly recommend their service if you're looking for cremation services. Thank you Lawrence and everyone at allay! read more

Lawrence Suarez and the staff at Allay were great, he really took the time to explain the process and answer all of my questions thoroughly. I never felt rushed or pressured to make any decisions, I would definitely recommend the services at Allay. Lawrence was very prompt in returning all of my calls, his patient demeanor during the difficult time made the whole process so much easier to deal with. I really felt like Lawrence went above and beyond to help me out. read more

My family had a sudden loss and I was the one that had to make the arrangements. I was so scared and nervous because I had know idea how to go about things. After doing some research and checking out my options, I discovered Allay direct cremation. I submitted some information online and Someone called me almost immediately. The person that helped me throughout the entire process was Lawrence Suarez. He was very informative and knowledgeable. He answered any questions I had and always returned my calls. Thank you so much for making this difficult process easy. read more

My sister was diagnosed with pancreatic cancer. The oncologist gave her a few weeks to live. Sadly, she passed in a matter of 6 days. My mind was all frazzled when it happened. I had not prepared for any funeral arrangements when she passed. Based on the good reviews on Google and Yelp, I called up Allay Direct Cremation. From the moment I called, Lawrence was being patient, compassionate and communicative. He gave me all the information I needed to know, from picking up of the body, cremation process, choices of urns, delivery of ashes, to receiving the death certificate. He was prompt to respond, and constantly giving me updates. He put my mind at ease during this very difficult time. Even though I had no time to "shop around" due to the sudden death, I am pretty sure Allay had provided me with the same service as other bigger companies, but with a much more reasonable price. I felt comfortable dealing with Allay. Thank you again, Lawrence! read more

Thank you to everyone at Allay for your attention to detail, sense of urgency, and kindness during this difficult time. The work you do truly goes unnoticed through this pandemic. Due to covid several funeral homes I called did not offer any option for viewing and the 2 that did in the area over charged. Allay presented the option to do a video viewing through zoom which worked out because we had family from out of state who could not travel. We worked with Lawrence and he helped us arrange our viewing and it turned out perfect. He made recommendations to have speakers and music in the background. Afterwards cremation took place and Lawrence delivered everything. He gave us updates throughout the entire time until the end. I can't say enough about allay's service. I recommend their service if you are looking for cremation help! read more

Ally was great in my time of need. They took my Mother and did exactly what they told me and did not try to charge me more for any extra charges. Lawrence was great. I highly recommend them. read more

Highly recommended ... Lawrence was super professional throughout the whole process. We appreciate how communicative he was via texts and phone calls. Definitely recommend to family and friends .... read more

It may sound strange to say that making arrangements in preparation of and after the death of a loved one could ever be a pleasant experience, but that's exactly what it was with Lawrence. From the moment I called Lawrence at Allay took care of all of the details and paperwork so we could tend to my father and our family needs as we mourned him. He consistently updated us on the process and stayed in contact with me from start to finish. He is professional and courteous, making a very difficult situation as easy as it could possibly be. Thank you Lawrence. read more

I was amazingly impressed with this efficient, compassionate organization. My contact, Josh, was so proactive, responsive and thorough. The process was easy and speedy. Thank you so much for helping me through a tough time! read more

This is to recognize Allay Cremation for their great care and professionalism during the most difficult time of my life.  I really appreciated the work that Lawrence, who was my contact at Allay, and his team did during the entire process.  From the time when I initially called Lawrence to inquire about their services and then throughout the various needed steps, he demonstrated a remarkable empathy and organizational skills.  Also, I am grateful to the driver and his assistant that came to my home to pick up my loved one, for their high level of respect and understanding.  Thank you. read more

OK so yes- it is uncomfortable to write a review about cremation services. However, I cannot say enough about the service we received. Everything was handled in a kind, professional and efficient manner. Communication throughout the process was excellent. All the details were handled with care and compassion. The service we received (thank you Josh) made a difficult time easier. I would recommend Allay Direct Cremation to anyone who is in need. If you have a person in hospice, they will set things up so that you can be assured everything will be taken care of when the time comes. read more

My partner and I had the pleasure of working with Lawrence during the passing of my father-in-law. This was our first loss and felt all over the place with not knowing what to do next. Lawrence made sure the whole process was swift and gave us a peace of mind. He was very professional, reassuring and attentive. Places we have called prior to finding Lawrence were stressful and skeptical. I will be using Allay's services for future reference. Thank you Lawrence for making this experience one less thing to worry about! read more

I would like to highly recommend Allay Cremation...My father had recently passed and I looked fir Cremation services on line...I came across Allay and saw many positive reviews and I gave them a call...I got an immediate response from Lawrence..He was kind, friendly, understanding and extremely efficient....During what can be a very difficult and emotional time, Lawrence made this process easy and comfortable...I was especially impressed by his availability...he was always quick to respond to my calls and was very gracious, kind encouraging during the process and always kept me notified of what was happening...Thank you Lawrence and Allay for helping me through this challenging time! I could not say enough kind words for the way you handled everything! Jenny read more

Lawrence was very helpful throughout the process and was very responsive to our schedule needs. The company overall was very sympathetic during our tough times. read more

During a very difficult time in my family's life we depended on Allay Direct Cremation and they provided exceptional service. Lawrence Suarez was our counselor whose expertise and professionalism was always evident. He kept us updated through the whole process and always responded to our questions and requests in a timely manner day or night. My family unfortunately had to use the service of Allay cremation twice in a couple of months and in both instances their service was exceptional and affordable. I highly recommend their services. read more

Thank you Eric for your kindness and professionalism. I first spoke to Ace and he was also amazing and very informative but I understand he worked in the LA area and I lived in Arcadia. Nonetheless both of them went above and beyond and were extremely helpful. My family did not have any plans for a sudden passing. I found allay through yelp (their LA location had more reviews) and called for pricing. We weren't in a rush since the hospital was being patient, but when I spoke to Ace I knew right away we would use their services. We were looking for cremation with no viewing or big service and that's what they specialized in. Ace introduced us to Eric and from that point forward Eric for the most part walked us step by step from start to finish. Literally called us or texted us with updates everyday. We weren't aware of the filings that needed to be done, but Eric and his staff made it easy. Thanks so much everyone at allay. I will definitely be using your services if ever we are in need of it again (hopefully never but that would be inevitable). read more

I had an amazing experience with Allay Direct Cremation. My rep was Lawrence Suarez. This was my first time coordinating my uncle's cremation process. The price range was very reasonable. Lawrence was very patient with me, communicated very well with me considering the pandemic we're currently experiencing, and most importantly very helpful in guiding me through this whole process! It didn't matter if it was early or late in the day/evening Lawrence was always there to guide me and answer all my questions and concerns. He was never pushy. My family and I are very appreciative for all that Lawrence assisted us with. I would definitely recommend Allay Direct Cremation. Most importantly I HIGHLY recommend Lawrence as your rep! read more

I was blown away with Allay and in particular- Lawrence Suarez's invaluable assistance with the arrangements for my beloved mom. Lawrence was extremely professional, responsive, empathetic, and took the utmost care with me every step during this difficult time for my family. It could not have been any easier. I went onto the easily usable website and could not believe the price, which was all inclusive. I chose to upgrade the urn, but that was the only additional fee, which is an optional add-on. What was most impressive was how responsive Lawrence was. If you had a question, he would answer right away, day or night, weekday or weekend. Very patient with all my questions, and answered in a manner that was very considerate and caring. I cannot tell you how important that is in such a difficult time and I am most appreciative of his discretion. He also honored my request for a personal pick up in lieu of shipping. I asked Lawrence if it would be possible to transport out of state and out of country and he explained the steps required and provided me with a permit within a few days. I can't thank you enough, Lawrence! I recommend Allay's services hands down, 100%. You will not be disappointed! read more

This company is the absolute best. Our family knew next to nothing about what to do when our family member died and we are so grateful for Allay. Laurence helped us through it all, kept us informed and was so very helpful with all the necessary forms and steps needed. He is empathetic, never insincere and always patient. Thank you so much! read more

From the beginning to the end of the whole process my case was handled with care and professionalism.

Losing a loved one during the COVID quarantine was beyond excruciating. Sadly, my uncle was diagnosed with terminal cancer during this time and we knew his passing was imminent. In trying to prepare for that reality, I started trying to find cremation service providers. I started with the big name I was familiar with (Forest Lawn). They quoted me a starting price of over $4000 and each additional service came at a hefty add-on price. I then called a few other places I found on Yelp that had 5 star reviews. That was how I found Allay. Of all the cremation businesses I spoke with, it was Allay that exuded the deepest kindness and care. They offered a truly all-inclusive package that was less than 1/4 of the Forest Lawn quote. I worked with Lawrence who I cannot say enough good things about! He was so patient, kind, compassionate & communicative. He responded to all my calls and questions quickly as with genuine care. He took care of all the details & paperwork (and had even sent me forms to fill out in advance of my uncle's passing to ease the burden that would exponentially increase after his death). He personally delivered the death certificates and ashes to us once they were received. There were several delays in getting the death certificates from the County due to COVID and Lawrence gave me regular updates along the way to keep me informed. This was my first experience making arrangements for cremation services. With all the other stressors of COVID, as well as the onslaught of grief due to the impending & then ultimate death of a beloved family member I couldn't take even on more ounce of stress. Allay took care of absolutely everything! I know it may not be easy trusting a cremation service that you find by chance on Yelp but believe me--if ever I need a cremation service in the future Allay is the one I will use. I am beyond grateful to have found them. Lawrence and Allay made a very difficult time in our family's life so much easier. I fully recommend them without any reservations at all!!! read more