American Deluxe Windows and Doors was a wonderful company to work with. Tony, our salesperson,…read moregave me helpful recommendations including getting my windows up to code and suggestions of what types of windows would be appropriate while other companies did not. The windows were manufactured within the promised time. On installation day, the team was able to complete 15 windows and a sliding glass door in less than a day. The installation team was very profession and worked quickly. When one window was not manufactured properly, they took note of it, and came back to replace it. They made sure that ALL work was done correctly. My windows turned out great! I highly recommend this company.

The team of professionals at this company is honest, considerate, open to questions, and deliver…read morehigh quality product. We needed an accessible shower installation for our ADU. Michael Crooks was very responsive as a company rep and everything he quoted was delivered just as he said. The quality of the shower is excellent and we love the Koehler fixtures. We chose black on white to assist those with visual deficits and really like how they turned out! The fold down seat is also a plus for those with endurance challenges! The demolition andinstallation team of Jose, Gabriel and Jairo could not have done a better job! They were timely, efficient and professional. They demolished the shower and tub one day and took away all the debris. Then, the next day, they built the frame and installed the new walk in shower exactly as we requested. They were pleasant to have on our property and we're considerate in where they set up their workstation and parked their trucks. We did have a challenge posed by the installation day with company coming to visit us... And they worked out a mutually agreed upon date that met our needs. I highly recommend this company.. ask for this team of installers! You won't regret it!!

Long overdue! But this company exceeds my expectations when it comes to customer service. Many…read moreyears have passed since they have installed new windows to our home, and they still continue to help us by answering our questions and providing follow-up service and minor repairs. I highly recommend this business to anyone :)

FIND ANOTHER COMPANY FOR YOUR WINDOWS! I have never encountered a company that makes it so…read moredifficult to get a window. First I was quoted around $700 for a picture window for my attic only to have Art, the sales person, completely disappear. 5 months later when I reached back out, he quoted me double the price for the same window. I get that things cost more, but double? Art came out to measure the window (I had to give him my own ladder and flashlight which on one hand is totally fine but on the other makes one question the professionalism). It took another 4 weeks for the "head installer" to come out who I never saw or met (why are we measuring multiple times and why is Art measuring?) Then I received a shady invoice with no company letterhead that requested payment to the sales person's wife. When I asked how long it would take and if he could call the manufacturer in advance to get an estimate of time - he said no. So one has no idea how long it's going to take and you have to pay first to get an estimate on time. Then the sales person abruptly said he would pass on my project, assuming because he did not like my questions on time of install. I tried to call the office to talk to someone but no one ever answers.

I kept seeing their truck by my work on my morning walks. Finally, I decided to check their website…read moreto see what type of services they provide. They do both residential and commercial so I completed their form online to get a quote. Cathy called me a few hours later with a quote and I was comfortable with the price since they specialize in this service. I received an email one day prior to my appointment to view and confirm. On the day of the appointment, I received a text one hour before the appointment time. As I was looking out my window to see if there was parking, I saw their truck sitting by curb 30 minutes before the appointment time. I went to see if Jaime could work on it now rather than wait. The window's tint was dark and the sunshade was up so I wasn't sure if he was in the truck. Luckily, Jaime got out as I was walking back to my place. I told him that I didn't want him to come in my place to remove the screens since I didn't want to clean the floors when he was done. He offered to wear booties and I was good with that. I asked the reason for coming in my place and he said just to remove the screen. I said that I can do them but one screen's tabs were broken. He told me to push it up then push out which was super easy to do. Anyway, he looked at my screen and said that there were no holes so I don't need to change them. I said that I need new pull tabs so that I can remove the screens to clean the windows. He said that I do need to replace the screens if I wanted new pull tabs. He showed me a large metal square one and one short and narrow one. They were much sturdier than the cheap plastic ones that I had. I stood and watched him remove the old screens and install the new ones. It was fun watching and talking to him while he repaired the screens. It took him about 45 minutes to set up and repair my screens. He said that that there's one year warranty. Overall, I am very happy with their customer service and product. I highly recommend them and they have a customer for life.

Professionalism , price they wanted to charger me $80 per screen…read more I released all my screens 8 total for $42 in material

I recently hired this company to install 7 windows and 1 patio door. And I could not stop raving…read moreabout how fantastic job they did from the beginning to the end (and after service)!! They were very transparent about the cost and time. I truly appreciated how professional they handled the business. Everything went just perfect. My windows and patio door were installed perfectly without damaging the frame or wall. They really took care of my house like it was theirs. Mainly, I had worked with Randy, son of the owner Jon. And he delivered everything I wanted and needed. He communicated with me mostly via emails but his response rate was always less than 24 hrs, oftentimes almost right away during business hrs. He was patient and very thorough. Because we liked this company so much. We are now considering replacing more windows of our house. Please look no further. They aren't the cheapest window company I've looked but you will be very thankful once you see how they do their job and how they finish the job!

My partner and I needed new windows for our condo and the search began to get quotes and read…read morereviews from local companies. Jon's Windows and Awning had greats reviews so it was a promising prospect. We called them and scheduled a visit with Mike to come out to our place. He was professional, knowledgeable, and nice! We placed the order, the windows came in, and were installed yesterday! The crew was made up several employees and each had a job to do during installation. They were polite and professional. I couldn't be happier with the end product. They look amazing! And thanks to Mike and Jill, the process went smoothly. They communicated with us when necessary, from start to finish. I have and will always recommend Jon's Windows. P.s. My neighbor downstairs decided to have his windows done as well so he went with Jon's Windows. So

Rebuilding our Altadena home after the fire has been one of the most difficult experiences our…read morefamily has ever faced. The sheer number of decisions involved can feel overwhelming and, at times, exhausting. Choosing windows and doors was easily one of the hardest parts of the process. Thankfully, Taylor Brothers was there to guide me every step of the way. Tim Kelley, in particular, provided exceptional support throughout this difficult decision-making process. He personally came out to measure the space, answered my many questions, and shared his expertise with patience and care. I'm incredibly grateful for the guidance, professionalism, and partnership Taylor Brothers provided during such a challenging time. Thank you for helping make this process a little easier.

Updating from a previous review where we were having some communication issues with a…read morerepresentative about a warehouse delay that made us feel concerned about our choice initially. However, TB took my concern very seriously quickly corrected communication, expedited from warehouse, and connected me to other representatives and managers. The quality of the doors is absolutely breathtaking, the window mechanisms are perfect for pretty specific needs and my initial consultation was very thorough with lots of ideas for this. Can recommend with confidence.

Needed a Milgard window replaced in our kitchen due to condensation between the dual panes…read more Frontier Windows was recommended by another glass vendor & I'm so glad we went with them instead of looking through that foggy window for another minute. It was super easy to schedule them. They came out to measure & then came out several days later once the replacement glass was ready to do the install. Left no mess behind & final charge was the same price as they originally quoted. Can't argue with that!

Frontier windows was the most legit window company to ever work with. Professional, honest,…read moretrustworthy, and super skilled at what they do. The team is excellent and makes sure that you are satisfied with the product, the service and the friendship! I would highly recommend everyone work with Frontier for any window or sliding glass door related needs! Look nowhere else! Thank you John

This is the third home, Shant and his team with Intex Windows have replaced sliding doors and…read morewindows in for me. The same team have covered all three projects and the experience each time over the past 8 years...has been seamless. Such professionals, clean up is spotless, team are friendly, everything on schedule and with customer service respect. Love these guys. But this time, there is an exception to my review because I want to offer deep loving kudos: On the last day of installation, I experienced a medical emergency and had to have emergency surgery on my left eye to prevent me going blind. It all happened so fast and I was rushed to the hospital, leaving the team on their own in my home with my two cats. When I returned late that evening, the team had completed the installation, completely cleaned up my home and made sure my cats were safe. The next day, they checked in to see how I was doing, with no request for their final payment, which was due the day before! The money was not their immediate concern - my wellbeing came first. Top rate, first class, the best. I paid them a few days later, without them ever asking me for the payment. That was last year...and as with my other properties the windows are all fabulous and flawless and my relationship with Shant and his team is love for life. Thank you, thank you to all of you.

Shant was so patient, helpful, and efficient at getting us quotes for a large scale window and door…read morechange out at our home and making sure we could see the products. He was to the point and straight forward which made the process of getting our estimate a breeze and really quick. We had checked out multiple spots prior to here which ate up so much of our time and he was just great. I wish we would've just went here first! I wouldn't hesitate to recommend them to any of my friends and family.

AMAZING Experience with Elite Touch Builders - they were super fast to respond, extremely helpful…read morewith clear and detailed instructions, and were able to get in and complete the task within about 24 hours. Service - relatively simple, quick, and cheap job - replacing the screen on a screen door. Elite Touch was HAPPY to take the job, and did not treat me anything other than as a VIP client. They scheduled the job for the following day. Yurri was our man - and he was very impressive. Kind, knowledgeable, very fast and efficient - he made the entire experience seamless. He is also incredibly skilled, able to do plumbing, drywall, bathrooms/showers, and even able to replace a screen on a screen door in about an hour. Prices were very competitive, the service was impeccable, and I will certainly be doing business with them again!

I finally got around to fixing a pocket door that was off the track. I also wanted to use this as…read morean opportunity to find a reliable, all around handyman for future for all other things I've been putting off. I messaged few places on Yelp and Elite Touch was one of the first to respond. Their price was also very reasonable. After few messages back and forth, we scheduled a time. Yuriy messaged me first that he was on his way and he came exactly on time. The repair required him to remove the door trim to access the door hardware. He had to charge me for that which I had no problem with. He completed the job, and also showed me why the door was off and how he fixed it. He cleaned up and I couldn't even tell that the door trim was removed and reinstalled (despite him not having paint either). Payment was by Zelle. Very impressed with the work and professionalism. Definitely will look to use them for future.

Incredibly nice and responsive folks that helped me Track down a runner that goes beneath a Millard…read morescreen door. Fantastic communication highly recommended.

I truly cannot say enough amazing things about this company. I came in hoping to replace both my…read morebedroom windows and the sliding door in my living room, and from the very first interaction, I was met with nothing but warmth, honesty, patience, and professionalism. Nan was the one who initially educated me in the office, and she was absolutely incredible. She took the time to walk me through everything, answered all my questions with so much clarity and patience, and genuinely wanted me to understand what would -- and would not -- solve the issue I was experiencing. Her knowledge and care made me feel respected, informed, and never pressured. What completely blew me away was the honesty. Despite being more than capable of selling me new windows, they were the only shop that told me the truth: the change I was hoping for couldn't actually be achieved through window replacement alone. That kind of integrity is rare and speaks volumes about this company's values. Then there's Roy -- one of the owners -- who personally made the journey out to my home to further educate me. The fact that an owner would take the time to come out himself, explain everything in person, and make sure I fully understood my options is something you just don't see anymore. He was thoughtful, thorough, and incredibly generous with his time. And yes, fair warning -- Roy looks like he walked straight out of a magazine. Be prepared to be completely stunned by the presence of an actual god while receiving some of the most honest, professional guidance you'll ever get about windows. Even though they didn't make a sale this time, Lion has earned a customer for life. I will absolutely return for all my future window needs and recommend them to friends and family without hesitation. Please don't ever change, Lion. Whatever you're doing is working beautifully. Everyone was so kind, genuine, and knowledgeable. Huge gratitude to Nan for her education and patience, and to Roy for going above and beyond by coming to my home. I can't recommend this company enough and wish them nothing but continued success.

I have a beautiful set of wooden doors we purchased many years ago. One of our boys broke a glass…read morepanel that is inset into the door. Definitely not a warranty issue, however, the warranty department spent untold hours locating the correct panel and more hours finding a qualified installer to seamlessly replace the glass. The cost was incredibly reasonable and the workmanship was outstanding. 5 stars all the way, and so happy with the company.

I would not recommend Urban Doors based on my experience…read more From the very beginning, the process felt unprofessional. When I went in to order my door, the salesperson was asking me which way the door should swing and which side the glass insert should be on. I expected a door company to help guide me through those decisions, but instead I felt like I was expected to know everything myself. After placing the order, I realized the glass insert was going to be on the wrong side. I immediately called, and I was told it had been corrected. Unfortunately, when the door arrived, it was completely wrong. Not only was the glass insert still on the wrong side, but it was the wrong style of window altogether. My contractor picked up the door and removed my old door before I had a chance to inspect the new one, so by the time I saw the mistake, it had already been installed. When I contacted Urban Doors, they simply told me I was out of luck because it had been installed. Even after going through the warranty process, they continued to blame me for not checking it first. What I don't understand is how a company can take an order, make multiple mistakes, and have no quality control to catch them before delivery. Why wasn't I sent a proof or even a photo of the completed door before it left the shop? A simple verification could have prevented this entire situation. The lack of customer service was the most disappointing part. There was no ownership of the mistakes, no effort to find a solution, and no empathy. My mom helped me pay for this door, and I simply don't have the money to replace it. Every day I use my front door, I'm reminded that it's wrong. Because the glass insert is on the wrong side, I have to awkwardly squeeze through the opening, and it honestly makes me feel upset every time I come home. Mistakes happen, but how a company responds says everything. Unfortunately, Urban Doors was uncaring, unhelpful, and unwilling to stand behind their work. I cannot recommend them.