My wife and I moved to Hemet 2 years ago and we didn't know anyone who could recommend a good painter for painting the interior of our house. I was going to get a few estimates, look at some reviews, and my wife and I would make a decision. I saw an ad for All Ways Painting. We called Randy and he came right out and gave us a fair price for painting the interior and for finishing some furniture at a later date. We felt comfortable with with all that Randy said he would do. He wrote everything down on the contract which he gave to us on the day they started the next week. Both my wife and I felt the price was fair as well as Randy seemed very honest and friendly. To my suprize my wife said ok without us getting any other quotes or checking his reviews When he quoted the job I told him how hard it was to replace the bulbs in our cathedral ceiling lights and I wanted to replace them with LED fixtures which he offered to do if I purchased he fixtures. He said they would painting the ceiling and they would have a ladder here so it would be no problem. I have included a copy of the contract, note line 5 where he stated he would replace light bulbs where needed. The one who painted our home was Gary and he did a great job by himself with a helper. I have no complaints with the painting. I had no problem paying Randy $2000 half way through the job and the balance when the painting was completed. Gary did have to get a 16' ladder to replace the bulbs which he told me Randy would have to drop it off. They left some of the lights hanging down and I told them they were being replaced so they could take care of when Randy brought the ladder. I had paid Randy the balance because I trusted what I was told about returning with the ladder the next day to finish the lights. They could make it the next day and then Randy's true colors came out. He kept telling me he was having trouble with his help, or he forgot to call, or it was to late to call, or he was on a roof and he couldn't answer the phone. It was one excuse after another and then he started not answering his phone when I called. His voicemail was full so I couldn't leave a message to call probably because he was doing the same to other customers and they would fill his mailbox. I did text him and I was able to send him pictures of how the lights were hanging. At that point he said he wanted to come at 7am the next day and see what was involved. He didn't show the first day nor did he call. He finally showed the next week and said he couldn't come until the following week. Never showed, never called, so I texted afew times and gave up because it was obvious he was ignoring me. It's been a couple of weeks now and I was hoping he would catch up with his other jobs and get some reliable help but he still hasn't gotten in touch with me. I hope that if you hire "All Ways Painting" you don't pay him until he completes the job, no matter how honest he appears to be. If you are lucky enough to have Gary do the painting I can tell you he does a fantastic job. I can't tell you about the quality of work that Randy does or any of his other workers because I haven't seen it. What I can tell you is what I have been told by both Gary and Randy. Randy is having trouble finding good reliable help and maybe there is a reason for that and it might be the way Randy runs his business.
P.S. We will not be having Randy refinish our furniture. I can't trust him. I hope this review is helpfull and I hope Randy reads this and understands how he can improve his business. Before this had all happened I told Randy he could give my phone number to prospective customers and I would give a positive review. He needs to realize his best advertising is word of mouth by satisfied customers. read more