2 years after my original review, I called for routine septic maintenance. I hate to say I'm…read moredisappointed. The last time they came out it was a Sunday morning and my septic was so full it back up into our house. This time I wasn't even sure if it needed pumped but wanted to be proactive. It's was more expensive this time around during a normal week day for routine maintenance. The guy also told me that septic pumps only last 5 years and we need to plan on replacing ours for $2500. After a quick google search I found that this is not accurate. I feel like I was taken advantage of but the used car salesman of septic companies. Our septic backed up into our basement on a Saturday morning. I called this place and the guy was at my house within a couple hours. Price wasn't bad, I plan on using them for regular m

Give them 5 Stars, they came within an hour after calling them & pumped our tank which was backed…read moreup & coming into our downstairs bathroom!!! Very Professional, Thanks You Guys!!!@@

This review is solely towards the lack of customer service from the front office. We did not end up…read moreusing Cascade Septic because of the situation written below. I called to schedule a pumping and inspection for my septic for my house that was being sold. The lady I spoke to scheduled us for both services for the second week of January. She even sent a text confirming the type of appointment and date. Fast forward, I called the day prior to our appointment to find out the time they would arrive and she somehow said she was under the impression we didn't need a pumping. I told her that is not the case and that I told her what was needed when we scheduled the appointment. Instead of her apologizing for her error, she proceeded to tell me what the buyers of my house want. Stating they don't need to be there for the pumping just the inspection. This is not the case. Working in real estate, I don't need real estate advice from a scheduling lady at a septic company. She tried to say they will schedule the inspection and pumping on different days. I told her that doesn't work as we are closing on the house very soon. We chose to go with a different company mostly because of her response and no apology for her scheduling error. Even when I called back to cancel the appointment, she continued to try to be combative about her error. Everyone makes mistakes and a simple apology and possibly moving appointments around to accommodate us would have gone a long way. Attached is the confirmation text she sent.

These guys were responsive, honest, and caring. My Mother-in-law was having septic issues. The…read moretanks didn't need pumping and Cascade wasted no time getting out there to sort us out when everybody was calling plumbers and septic folk because of the crazy Winter weather in Tulalip. Strongly recommended! Even after they'd completed all of their work, they checked in by text to make sure we were doing OK. I am impressed.

I reached out to AAA excavators for a sewer line extension project for a new home construction…read more I had a fantastic experience with AAA Torset Excavating from start to finish. They provided me with a fair estimate promptly after I reached out. They are knowledgeable experienced in their field. Despite their high level of service and expertise, their rates were very reasonable compared to other quotes I received. Would highly recommend - Neil

So it's pretty easy to review a business and give it 5 stars when everything goes right. But what…read morehappens when something goes wrong? It's all about how the business handles it. So we had a smallish remodel project in our garage that involved adding a partition wall, finishing out drywall and painting. The construction part of it was fine in general. When we got to the drywall part, and it was "finished" we had a fairly serious flaw / defect that made the entire project unsatisfactory. Talking with Justin at Puget Services, we was very responsive and just about as upset as we were over the problem. Together, we were able to come up with a solution that did not cost them a whole lot of money to re-do, and fully met our needs and expectations. In the end, the project came out stunning. And just a word about the team. The people that work for this company are the nicest, most professional "handy-men" that I have ever dealt with. So it is great when a company does everything right every time, but when you have an issue, and they can fix it and keep everyone happy, AND get a great review and a repeat customer, that is something great.

We hired Puget Services to repair the outside of our newly purchased house in Hawthorne Hills. We…read morehas some holes in the siding and just about every edge of our facia was rotten. In addition, we wanted to install perforated plank soffit under our eaves. Puget Services did a fantastic job. The people were very professional and clean. It was not an easy job and it looks lovely now! Our house looks so finished and clean! We will hire them again.

I had my septic system pumped and inspected, and was glad to have chosen All County Septic…read moreServices. Ken explained everything to me as it was getting inspected in a manner that was easy to understand. The good and the bad. The previous company that pumped and "inspected" the system didn't do a thorough job. Ken immediately noticed some deficiencies and was able to fix them on the spot. It was reassuring to know that his complete and thorough inspection of the system was going to ensure that it was in complete working order, and that the job was going to be done right. It can be difficult to find someone that wants to do the job right the first time instead of "get in, get out", but Ken is the epitome of a great worker. If you want the job done the first time, and know it is done right, he is the man you want.

Fantastic professional. Was able to provide me a ton of advice over the phone and saved me a…read moreservice call.

Flood water filled our crawl space and damaged our drainage. As result the water had to be pumped…read moreout, main source identified, drainage system fixed, pump installed. Heath and Cody at All seasons earth works were very professional. They conducted very thorough analysis and seemed right on. Due to our situation and timing, we didn't get to use their service but hope to work with them next time. Recommend!

What a great company! I had to replace the sewer line at my house. They came prepared with as-built…read moreconstruction plans just to give me an estimate. They scheduled us right away, explained my options, did high quality work efficiently and quickly, and at a very good price. I will happily hire them again for all my outdoor projects.

We were delighted with the service from Joe at All Valley Plumbing. He replaced (and removed) our…read moreolder gas direct vent hot water tank and installed a new electric tank. It was complicated requiring a permit and electrical rework. Joe made all the arrangements so it was a turnkey job. During the process Joe kept us informed and readily answered our questions. He was easy to work with, and handled things professionally. We will gladly use him again for any of our plumbing needs.

DO NOT TRUST THIS COMPANY. I had them do a large job for a major renovation at my house and…read moreeverything went well and they did do a good job for the rough-in. So I can't fault them for their work. They quoted me more than other bids that I had but went with them since they came recommended from my contractor. But then, when it came to do the final installation before my family is moving in (finishing installing the toilets, sinks, shower heads, etc), they inform me that wasn't part of the initial quote and they are going to charge me thousands more and if I didn't go with them, they would revoke their warranty (since other reputable companies were willing to do the same job for much less). That would be like my flooring guys putting 75% of my floors in and saying to get the other 25%, I need to pay more. Seriously, this is what I call a shakedown and will never ever do business with this "company" again.

Excellent service! The plumber was prompt, professional, and fixed the issue quickly. They…read moreexplained everything clearly and charged a fair price. Highly recommend for anyone in need of reliable plumbing services!