Uber will always get 5 stars from me…read more Living in one of the 5th largest cities in the U.S., it is often hard, no, impossible to be anything other than a nameless face in a crowd, an otherwise anonymous customer number or just a delivery address. As many issues that Philly might have, there is an unfettered joy and sense of adventure for me with the random, chance encounters the city offers. As I am conveyed back and forth to the South Street vet with my sick little white cat, once again I get to have some funny, interesting, happy, poignant and occasionally simply dull, yawning interactions with Uber's legions of drivers. I love getting a minute peek into the thoughts and lives of these drivers who are so often taken for granted and treated like robots. Sure, some of these folx have complicated lives, second and third jobs and want nothing more to get through their shift in peace and quiet. As an introvert, I always test the conversational waters when I step into an Uber vehicle. If the driver answers me in monosyllables, I take it he or she simply wants to drive, thus I keep to myself. Some drivers are possibly bored yet enthused about chatting so as a result I have been privileged to learn about their families, their country of origin, their snack preferences, some of the odd/interesting/pesky passengers they've conveyed, music tastes and most of all-how connected everyone of us really are. Almost as good, since I don't drive, is having the little kid in me awakened and absolutely thrilled at going out for a car ride. (Sure, it isn't free but the little boy in me never even considers that. He simply has a blast seeing the city from a vehicle...) While Uber is a business, it would be nothing without its drivers. Sure, sometimes they are slow to arrive or they flip your trip to another driver. From time to time, a driver is having a rotten day and acts out a bit. Examine your conscience. Haven't you had similar days or nights, no matter what you do for a living? Rather than bitching and moaning, treat your Uber ride as a way to connect with someone you'd probably never meet in your regular social circle. See your driver like the unique, silly, grouchy, aspiring, single parenting, hard working, dream filled human being they are; under the t-shirt, under the jacket, under the trucker's cap, behind the knock off shades-they are someone just like you.

On Monday, January 19, 2026 about 3;30 pm, I decided to call an Uber for a ride from Whole Foods…read more The app promised it would arrive in just 13 minutes. However, after waiting and trying to reach the driver with a call and a text--without any response--I found myself increasingly frustrated. After 15 long minutes with no sign of my ride, I had no choice but to request another Uber. This experience was simply unacceptable! It's hard to believe that with all the advanced technology at your fingertips, the system could fail so completely. I tried to cancel the ride, but it said it would take 16 minutes! And let

Thank you…read more Feedback from everyone at the wedding about the services Big League Limo provided was great. The shuttle van for our guests to & from the wedding venue; the pick-up and delivery of my dad in Queens, NY; and the limo ride to the wedding suite were flawless and much appreciated.

Do Not use this limo service. I ordered and paid for a 12 passenger limo and they arrived with a…read moreParty Bus to arrive at my daughter's wedding. How embaressed I was to arrive in a dirty bus to an elegant outdoor wedding. Trash all over the floor and you could barely see out the windows. The owner was rude when I complained and would not negotiate with me.

Soulless and cowardly would be the two words that come to mind first. Executives sitting on a…read moreperch not to be disturbed. A staff with horrible PR skills. How do you end a call with "try to have a better day" with someone who just lost a love one? A tour director that is taking the easy way out by calling a guest instead of the family directly to have a conversation. My mother booked a bus tour/Norwegian Cruise tour with a group of old friends that was supposed to leave in September. Sadly, my mother recently passed away, but during the fight of her life she "missed" the cancellation day for Starr tours. Under these extenuating circumstances you would think a company would put people over profits. Not Starr tours. They are doubling down. When I called to plead with them a woman named Sandy kept referring to their policy instead of having compassion. She kept passing the buck saying it's not in her "scope" to make those kinds of decisions. When I asked to speak to someone who can make those decisions she decided to shield her bosses and say they aren't available. All she could end the conversation with was "try to have a better day." It was a cold conversation. Try to have a better day? I don't know how these people sleep at night. I hope their money keeps them warm at night. BTW Norwegian has a 30 day cancellation policy, so they have a chance to get money back out of this, but they clearly aren't working hard enough. I decided to take a trip to their company building to plead with them further. Sandy answered the door and reluctantly let me in after realizing who I was. I gave a copy of the death certificate and once again pleaded my case. I was given the same lip service, but that the person who could help me further wouldn't be in for the rest of the week. I patiently waited for a phone call from a Chris and still haven't received a call. If it's the same person this Chris called my mothers friend on the trip instead of me to let her know she would have to pay extra (over $1,300) for single occupancy on the trip OR we would have to find someone to buy my mothers trip (around $1,800). NO phone call to me as of yet. Also how do you do this to a grieving friend? They were friends for almost 60 years! How can these people be so cowardly? Where is the compassion? In the last few weeks I have had to deal with the unexpected loss of my mother and all of the funeral plans. Spending countless hours of time making the calls to various places to make them aware of her death and this company has the guts to do this. In the bio of the company the owner Sandy sounded so relatable. Her and her husband Pete had to fight, scratch and claw to keep their livelihood and company that her father built from the ground up alive during the pandemic. My mother fought so hard to save her life. I'm so sorry she couldn't call your company on time because she was too busy trying to live. In business you can't always point to policy. Beyond policy, how can you treat people like this and think it's ok? I hope the owner reads and fixes this because the staff is only making a terrible tragedy even worse! Don't force a grieving family to have to peddle my mothers trip. Do the RIGHT thing. Truly heartless and painful experience!

Wonderful driver Walt and tour director Gene! Great hotel, fun trip, will book again soon!…read moreThanks to these wonderful gentlemen.

Excellent on time friendly service. Real professionals at Reliable will be a frequenterread more

From the owner: Serving Ocean County with Taxi, Cab rides. Bar Pick Ups,…read moreAirport Drop offs and Group Rides? We got you Cover; Long Travel Rides must be Booked ahead of time. Newark Airport, PHL, Atlantic City, NYC, Beaches and other places? we can take you there, we'll be happy to help. Reach out and Thank you for Considering Reliable Taxi Services

There should be a zero rating since that was my experience with David Thomas. After going back and…read moreforth on details ahead of the wedding day and explaining timings for our bus shuttle multiple times, I thought everything was set up and would go smoothly. My guests were left confused since their bus broke down and they had to call another one. This led to my guests arriving late to our wedding. I only found out months after my wedding that this occurred as David Thomas did not notify me of the issue. After months of going back and forth with their CFO, they were not accommodating with a refund. If you are planning to use David Thomas for your wedding, my advice would be to go with another company. They are disorganized and do not handle issues appropriately.

David Thomas was the best in arranging for and completing our coach bus transportation to and from…read moreour wedding venue. Debbie Kennedy at David Thomas was great and her drivers were on time and professional, alleviating at least one of our to-do list items. I would highly recommend them for any Philly area limo and bus needs.

I was in need a of a Limo service as my reg service was not available. I decided to use Luxury…read moreLimo, because of their quick response to a quote request and their competitive price. I was really nervous with them as a first time user. Nonetheless all confirmations came in a it looked good. Until the driver never showed up and never even called. I had to call him just to find out he thought it was 6pm pick up not 6AM as it said everywhere in my emails. VERY disappointing. Be very careful. The Company did offer to give me free pick up at the Airport, but I had to drive my self there and I had my car there.

From the owner: We provide executive style transportation to any location, including hassle free pick up and drop…read moreoff to any airport and Train Station. With a fleet of late model SEDANS and SUVS, We offer reasonable rates and Excellent service. We have a team Of Well Trained Professional Chauffeurs. In addition, we offer Luxury transportation ideal for train stations, Airport, funerals, Appointments, Casinos, Restaurants, hotels, sporting events, concerts, etc. Navigate through the city in style and comfort with our premier transportation service. We are Kids friendly. We provide child CAR Seats upon request.

They suck!!!! We hired them to pickup someone from the airport. They never showed up and turned…read moretheir phone off. Please don't use them!!!!!

Made reservation the night before a trip for 6:30 a.m. pick-up and explained I had a train to…read morecatch. By 6:45 a.m. there was no pick-up, even after two calls in which I had to leave messages, as no one answered the phone. Consequently, I called Old City Taxi, explained I had a train to catch and the dispatcher got a taxi to me in less than 10 minutes. I made the train but will never use Streamline again.

Nothing short of 5 stars. John went above and beyond with our pickup which included loading heavy…read moreluggage and with the long ride was nothing but positive and polite. This is our 3 time using them. Very honest and transparent company. Highly recommend.

My friend stopped driving a couple years ago when he turned 85 and has been using Best Taxi, and…read morerecommended them to me last month. I've used them four times for PHL (Airport) transport and service has been reliable, prompt, and worth the extra $$ over Uber or Lyft. The driver has always been at my condo 5-10 minutes prior to scheduled pickup for early morning departure. Last Saturday we came back to PHL (1/14/22) from Palm Beach, Fl around 5:15 pm. The driver called and texted us to let us know he was waiting in a White Lincoln, clear instructions of meeting place, and we found his car as soon as we left the terminal. It was freezing Saturday night and we probably would have still been waiting for Uber by the time we got home. Excellent reliable service

We booked transportation with this company and couldn't be happier. They were prompt, courteous,…read moreand extremely helpful with our luggage. Not only did they bring us to the airport, but they were there waiting for us when we returned. I highly recommend using this company.

Alex drove me, my husband, and my 9-month-old from Newark Airport to my mother's house in Bucks…read moreCounty. Communication was really good, he was ready to pick us up as soon as we arrived, and he had installed a car seat for the baby. He was very nice and the whole process was extremely smooth. We'd definitely use this service again--thanks so much, Alex!