We had Blanca as our driver this weekend and she was so great!! A smiling face when we walked on…read morethe bus, was on time and got us to our destination safely.

My husband recently took a bus trip with friends. Angel was awesome! 5 stars, and we will use him…read moreagain.

what can you say about a Bus line? I guess thats why I'm the only review here…read more... I take this bus every day to work, and have been doing so for almost 3 years now. I've never had a major problem and Academy kinda gets kudos for hitting the road when they seriously have no business being out there; snowstorms, hurricane winds, you name it, they go. It takes a pretty big event to slow them down. The buses are moderately comfortable, but you never know what youre going to get in terms of temperature, smell (some have bathrooms), or other little things. Where they lose points, at least from where I take the bus, is the people. It is a charter bus, and its usually VERY quiet and dark so people can sleep, but I have some of the most ignorant, rude people that frequent my route. Not exactly academys fault I supposed, but it does take away from the experience. Other than that, I wouldn't call them CHEAP, (a one-way from where I stay to NY is $20, so round trip is $40) but they're slightly cheaper and a hell of a lot more convenient than the train. Another sore spot is the hours. Especially on weekends, you have 2, MAYBE 3 options when you can travel, and if you miss one, youre either waiting a LONG time, or completely S.O.L. Still, Id recommend Academy ANY day over the train as its more personal, feels safer and is more convenient.

The service they provide transporting Catholic University of America girls softball team is an…read moreabsolute disgrace. I've never seen such incompetent drivers who can't use simple GPS mapping tools to get the team to their destinations. The buses are ALWAYS late, sometimes up to 3 hours. CUA needs to dump this bus company because they're certainly not getting what they have paid for. A 3 hour trip to Susquehanna university took 5 hours because the driver thought the way to get there was up interstate 81 from Washington DC. If I could leave zero stars I would. R Hulette

Wow, I have never been on a better ride. Fun people, easy trip, so much to see. I gave them 5 stars!read more

From the owner: We specialize in group travel, cruises, day trips overnight trips theater tickets…read more Specializing in Group Tours since 1984, Safety Tours & Travel offers Day & Multi-Day Motor Coach Packages. We are here to help you find the perfect Vacation for Groups, Families & Individuals. Come Join the Safety Tours Family and Let us help you navigate the new "Normal" in the Travel Industry.

A grateful shout-out to Cheryl at the emergency dispatch desk early Sunday morning…read morewho tracked down my daughter's left behind suitcase in the chaos of off-loading at JFK with fellow Peace Corps volunteers, and who arranged the safe return of the precious suitcase in time for their flight to Africa. Above and beyond the call of duty...thank you, thank you, thank you!!!

Soulless and cowardly would be the two words that come to mind first. Executives sitting on a…read moreperch not to be disturbed. A staff with horrible PR skills. How do you end a call with "try to have a better day" with someone who just lost a love one? A tour director that is taking the easy way out by calling a guest instead of the family directly to have a conversation. My mother booked a bus tour/Norwegian Cruise tour with a group of old friends that was supposed to leave in September. Sadly, my mother recently passed away, but during the fight of her life she "missed" the cancellation day for Starr tours. Under these extenuating circumstances you would think a company would put people over profits. Not Starr tours. They are doubling down. When I called to plead with them a woman named Sandy kept referring to their policy instead of having compassion. She kept passing the buck saying it's not in her "scope" to make those kinds of decisions. When I asked to speak to someone who can make those decisions she decided to shield her bosses and say they aren't available. All she could end the conversation with was "try to have a better day." It was a cold conversation. Try to have a better day? I don't know how these people sleep at night. I hope their money keeps them warm at night. BTW Norwegian has a 30 day cancellation policy, so they have a chance to get money back out of this, but they clearly aren't working hard enough. I decided to take a trip to their company building to plead with them further. Sandy answered the door and reluctantly let me in after realizing who I was. I gave a copy of the death certificate and once again pleaded my case. I was given the same lip service, but that the person who could help me further wouldn't be in for the rest of the week. I patiently waited for a phone call from a Chris and still haven't received a call. If it's the same person this Chris called my mothers friend on the trip instead of me to let her know she would have to pay extra (over $1,300) for single occupancy on the trip OR we would have to find someone to buy my mothers trip (around $1,800). NO phone call to me as of yet. Also how do you do this to a grieving friend? They were friends for almost 60 years! How can these people be so cowardly? Where is the compassion? In the last few weeks I have had to deal with the unexpected loss of my mother and all of the funeral plans. Spending countless hours of time making the calls to various places to make them aware of her death and this company has the guts to do this. In the bio of the company the owner Sandy sounded so relatable. Her and her husband Pete had to fight, scratch and claw to keep their livelihood and company that her father built from the ground up alive during the pandemic. My mother fought so hard to save her life. I'm so sorry she couldn't call your company on time because she was too busy trying to live. In business you can't always point to policy. Beyond policy, how can you treat people like this and think it's ok? I hope the owner reads and fixes this because the staff is only making a terrible tragedy even worse! Don't force a grieving family to have to peddle my mothers trip. Do the RIGHT thing. Truly heartless and painful experience!

My experience with Triangle Tours was nothing short of amazing. They take care of you from start to…read morefinish and always make sure everyone is having a great time throughout the day. I would definitely recommend any trips Triangle Tours has to offer and I can't wait to go again! THANK YOU!

From the owner: Triangle Tours & Travel One of our favorite travel quotes…read morecomes from Ibn Battuta, who said, "Traveling - it leaves you speechless, then turns you into a storyteller." It is for this reason that Triangle Tours & Travel was born; to create experiences that turn tourists into travelers and leave them with a memories to last a lifetime. We hope you'll join us on our next adventure!

We rented the bus for my wedding back in January and had a great experience! The bus showed up on…read moretime and the driver was polite and professional. I would recommend David to any friends and family!

There should be a zero rating since that was my experience with David Thomas. After going back and…read moreforth on details ahead of the wedding day and explaining timings for our bus shuttle multiple times, I thought everything was set up and would go smoothly. My guests were left confused since their bus broke down and they had to call another one. This led to my guests arriving late to our wedding. I only found out months after my wedding that this occurred as David Thomas did not notify me of the issue. After months of going back and forth with their CFO, they were not accommodating with a refund. If you are planning to use David Thomas for your wedding, my advice would be to go with another company. They are disorganized and do not handle issues appropriately.

I was recently selected as the chairperson for a trip to Washington, DC by our VFW post. Lucky…read moreme..... I have never booked a bus trip before. I have only ever gone on bus trips as a passenger with other groups. I didn't have a clue what to do so I just searched online and started calling places. I figured in my head, hey I get the cheapest price and the guys will be happy. The first couple companies I called were nice enough, and gave me prices, but certainly did not go out of their way to make me feel that comfortable or make this any easier on an old guy like me. Honestly, Werner Coach was the last place I called. I'm so glad I made that one last call to Werner! The woman who answered the phone transferred me to the sales manager, Lynsey. What a blessing! I apologized that I didn't really know what I was doing, but I needed a rate for a bunch of us guys to go to DC. She was so nice and knew exactly what questions to ask about what we wanted to do. Things the other companies didn't ask about rest stops, itinerary, she suggested places we could stop to eat and was just a joy. She was so accommodating even until the day before the trip when she called to confirm all the details. When our bus arrived earlier than expected I breathed a sigh of relief. The bus was clean, the AC worked, and it was comfortable. The driver pulled up, got out and introduced himself and shook my hand. His name was Jason. He went over the itinerary with me to make sure there were no last minute changes. Everyone loaded and we were on our way. Jason's driving was excellent. He was very cautious and safe. Even in Washington, DC. There was so much traffic and some of the streets are narrow and he handled it like a pro. Throughout the day he was on time and ready even when we were running late a few times. He pointed out sights to us as we drove by which was appreciated. We got home a little late due to traffic, but it was an awesome trip thanks to Werner. From the first call, to the time Jason dropped us off, they were first class. I am definitely recommending them to everyone I know!

I'm writing this review about the bathroom in it. It was very cool, it had lots of space. There was…read morea poopy paper towel that couldn't flush in it before I got in the bathroom. But, overall it was very solid

The drivers and support staff were great at getting us connected once we landed in Philadelphia…read more Many of us had to call to figure out ever the bus would stop but the charger service reps were patient, helpful, and polite. The drivers accommodated all of us -- especially those with disabilities without delay or conflict. That was very refreshing and professional. My only suggestion is that riders can be sent the pick up route/instructions the day before they arrive to avoid so much confusion once they land. Nobody at the airport seemed informed and the confusion was high as people arrived from all over the world for this international conference. Thank you for being professional and providing reliable and safe passage! Great job by all!! The buses were on time, comfortable, clean, and with the fee. The drivers were friendly and accommodating. The customer service was responsive and professional.

We had Angel as our driver and he was amazing!! He was on time, drove safe and super friendly!read more