There is no hesitation recommending this company for all your countertop needs! They were fast,…read moreaccurate, professional, and have a tremendous staff. I especially wanted to highlight the installers and Arman in sales-a great face for this company!

Went to talk with them. Very impressed with their knowledge of stones and their focus on the…read morecustomer and getting it right.. Seem very focused on fine details. "We're not happy until the customer is happy". Exactly what they told me. Unprompted. Haven't had them do work yet, but just their attitude is a breath of fresh air. Use laser-templating (newer technology). Customer involvement welcomed: see actual stone in person b4 accepting it, while templating. Involve customer in seam layout. No charges fir sink cutout. Have four edge types included in price/foot., very, very customer-oriented. Very helpful.

I am so pleased with my new kitchen countertops! I worked with Johnny and he was awesome. He was…read morequick to answer my texts and showed up on time. The install went great. They were efficient and clean. I will definitely recommend them.

From the owner: 3J GRANITE is your provider of beautiful custom countertops in the raonoke VA area We provide…read morecomplete design, fabrication and installation services. We are locally owned and operated and when it comes to purchasing new countertops for your home or business, we offer our experienced countertops over 10 years of experience. We are an exclusive countertop company and provide exceptional service and high-quality craftsmanship with total value. Whether you're looking for granite, quartz, marble or more, 3J GRANITE LLC is your best choice for quality countertops

My husband and I are remodeling our bathroom. We purchased calacatta marble slabs for the double…read morevanity countertop and tub deck. We couldn't find the type of marble we wanted anywhere else. Jim, the owner, pulled out the slabs for us to look at and explained there was one area with a flaw that they would avoid. The crew that came out to create the templates and install was prompt and professional. We had to reschedule a couple of times to coordinate with our cabinet installers, and they were very accommodating. Everything was cut accurately and installed well. Both slabs have a lovely ogee edge. The vanity was cut in one piece with 2 undermount sinks. The tub deck has a seam, but we had to look closely to be able to see it - it's not noticeable at all It turned out beautifully and the price was very reasonable. We're very happy with Premier Stone.

My wife and I are remodeling our kitchen and we purchased our stone counter tops from Premier Stone…read moreFabrication. We had a good experience buying them and the installers did a good job. Our issue is with how they fabricated the pieces together. We went up to the yard and looked at the two slabs with Christian and showed him where we wanted the main pieces cut. All Christian did was put a sticky note on the large slab saying general area of the slab to include the island and sink. There was no outline or template on the slab show to us about exactly where cuts were going to be, especially at the seam. After the installation, my wife came home and noticed the horrible aesthetic appearance of seam in the middle of our sink. The seam is not this issue. The pattern of the pieces that were selected to be put together create are am eyesore. The following day I drove up to Premier Stone Fabrication to speak with Christian about this issue. Instead of trying to help solve the problem he became very condescending towards me telling me he knows that I am emotional even though I did not yell, scream or act foolish. I asked Christian why they didn't cut the two pieces differently and his response was they they tried laying it out differently but this was the best possible option. I never received a phone call during this process saying they are having issues laying out the two pieces to have a congruent look. They never called to say can we flip the side of the slab you want the sink to in order to have a better finish. Instead they cut the slab and installed it in our house. When I told Christian we were not happy with how the seam looks he tells me that it's natural stone and they can't match things and that they do their best. Well if this is their best than they need to change the company name because their was no real fabrication that took place. They had an entire slab to work with and could have easily changed the location of the cuts and contacted us to explain the cuts at the seam and provide customer service. I explained to Christian that if they would have moved the cut 8 inches down on the right hand side of the sink there would be no veins or they could have taken the slab and turned it around 180 degrees and used the other end for the sink and the seam. That piece has no visible veins. His response was it't natural stone and that is what you get. I have asked for the owner of the company to come to my house and look at the job. I will not be making final payment until the owner comes to my home and says he would allow this to be installed in his house and is proud of this craftsmanship from his company. Another issue we have is the slab on the left hand side of the sink is bowed causing a 1/4 gap at the end of the counter. The INSTALLER agreed that the stone was bowed after my cabinet guy, who was present at the time of the installation, showed him with their own level. When I spoke with Christian he assured me stone is flat. I explained to Christian that his installer agreed it was bowed and stated that it's a dirty little secret that stone can come sometimes bow. Christian than told me that we purchased natural stone and that is why we are having these issues. Again, Christian must have forgotten he works for Premier Stone Fabrication. I honestly believe Christian knows it looks terrible but keeps saying its okay because its a the seam and the narrowest part of the countertops. We purchased the last two slabs from that lot of quartzite so getting something that looks congruent may be easy. Please read the google review for how the company responded. Look at all the responses from Christian and the underlying theme ....the customer knew what they were buying and Premier Stone Fabrication did the best possible job they could do. I really hope that the owner is truly concerned about his reputation, the quality of his product at every step of the process and wants to help resolve this issue for us.

Spectrum just finished installing my counter tops and I couldn't be happier. From the moment I…read morecontacted them Sallie and Heather were so helpful and friendly. Sallie helped me choose the perfect pattern. She kept me updated with every step. i did not have to replace my backsplash because they removed the old countertop without any damage. Installers were quick to answer any questions and were professional and courteous. I would definitely recommend them and gladly use them again if I have any other needs. Elsie Morris

Kitchen remodel using Spectrum Stone Designs - LOVE, LOVE, LOVE - my counters!!! Quartzite is a…read moreGREAT stone - mine has a matte finish.

Super friendly and helpful staff. They do mainly custom work so not many models on display. Bring…read morethem what you want and they can make it. I need something already made so I went elsewhere. But I would definitely come here if I wanted to customize anything. They have an amazing selection and also do free estimates and measurements. Plenty of parking in a large lot next to McDonald's. Not sure how I missed it before but I'm glad I found it!

Love the stone, customer service is abysmal. giving 1 since 0 is not an option. They messed up…read moremultiple times and refused to correct to the contract.

Most sub-contractors are warm, friendly and helpful when they're selling their product…read more Stonecrafters went much farther. I needed repairs for my granite that had been rush-installed 10 years ago; they were responsive, highly skilled, reasonable, fast and efficient and every person we dealt with provided the BEST customer service I've gotten in years! They were even able to repair a piece of antique marble and a kitchen drawer. Their selection of new granite made me wish I could do it all over again. I would recommend them to anyone!

First, since I didn't notice this until after my experience with Stonecrafters (Bedford VA), this…read morecompany has an "F" rating with the Better Business Bureau (BBB). The BBB states this is because they do not have a "required competency license" (referencing http://www.dpor.virginia.gov/) and they failed to respond to BBB complaint(s). When doing official measurements, they spent no more than 5-10 minutes and all they did was a chicken scratch drawing of my counters with a pen and pad of paper, and used a tape measure to get the measurements. Once they left, something just didn't' feel right about how quick and easy that went. Having just researched this, I found that normal/best practice for granite installers is to do actual templates. On the high tech side, some can use laser/digital templating. Or, alternatively, they should construct a physical template out of either a wood or plastic type material that matches your layout exactly. My concerns about their measurement process were realized. Both pieces of my stone were cut at the wrong lengths. They had to cut out my drywall to slide the granite another half inch into the wall in order to get the sink to be centered on the cabinet. Additionally, the end of that run the overhang was 3/8ths of an inch, it should be 1.5 inches. I let this go, as the real issue was with the other "L" counter. As I was told when ordering, the L counter did arrive in ONE piece (roughly 5.5' x 5'). However, they cut it 1.5 inches too short, so the inner part of my "L" had a completely flush overhang on one side, while the immediate cabinet run to the left had a 1.5 inch overhang, making the corner way off centered and it looked really bad. I'm the one that had to bring it up, they were going to try and leave it as is. They tried to give me a discount, and it was the most hilarious thing I've ever heard. They would give me a credit for the missing stone (literally 1.5 inches by a 3 foot run, and no more than 200 dollars). Of course that wasn't acceptable. Eventually, they said we are going to remove it and order a new slab and get it recut. I received a call later that they'd have it cut and installed the very next afternoon. They show up, but they are bringing the counter up in two pieces. I immediately said this is unacceptable, and now they started saying that it's too dangerous to install it in one piece because they have to maneuver it around a 12x12 inch soffit at an angle. Of course, when it was the original one piece, everything is fine. But now they were claiming they couldn't do it as one and it's at their discretion. I protested saying that they are just trying to pawn of remnants instead of cutting a new slab, and the installer told me it was a new slab, and he even knows for sure because they broke the other "L" piece taking it back. I later brought up video and pictures I took of the first bad one piece L that was too short, and I can match it to the piece they came back with exactly. This stone has very distinct and unique patterns, so it's easily identifiable. So, to account for their mistake, they just cut the wrong part of my L off, got another 3 foot remnant and seamed them together. They were out virtually nothing except for the additional trip/labor. Even if I believe them that that it's too dangerous to install it as one piece (which I don't, any legitimate installer could use horizontal cart lift if needed), the problem is that I received a different remnant joined to the original piece, so now there's a distinct break in the flow of the grain and pattern. It's not just the seam line, which they did a good job on to be fair. Even if they cut the L as two pieces originally, I'd have a seam but the pattern and grain would flow since the entire L fits within the entire slab. As soon as things went bad, they played the "we are the experts, we decide how it's installed" and denied any conversations about the seam with me. Get everything in writing, record all conversations, or go somewhere else (installed in Forest VA, 3/7-8/2021).

We had an absolutely amazing experience working with Stoneworks. From the very start, Daniel worked…read morewith us As we found a perfect material for our job. He was chill, patient, responsive with quotes, and very accommodating. We really like the idea of supporting a local family business that provided outstanding customer service and craftsmanship.

Daniel, Oscar and the whole team did an excellent job with our new granite countertops. From…read moresourcing the stone from a third party, to precise planning and scheduling, and expert installation, everything was exactly as promised. Strongly recommend this business.

Rebath, is a great company from the consultation to installation everything was effortless and…read morecustomer based. I would like to specifically thank Bobby for the consultation, Walt and Terry for the installation. I will say as far as prices you are looking on the higher end, but it is well worth it for the great quality of materials and the excellent skills of the installation team. We are so happy and excited for our new shower upgrades. I highly recommend this company and you are welcome to use my name as a referral. I also really appreciated the card sent and kit given after installation, that added a very personalized experience. Both Walt and Terry were so good, I cannot say enough great things about either. But wanted to give Walt a special shout out, he is a very hard worker and extremely personable. Terry, Is Just as cool - just had more interaction with Walt. A huge thank you to all staff at Rebath:)

I was initially impressed by the promise of a full bathroom remodel in just three days. In…read morehindsight, I should have asked myself whether I wanted the job done quickly or done correctly. Buyer beware. I believe we had to wait approximately three to four months for our installation after the initial consultation. And, as with most projects like this one, half of the payment is requested up front. From the time we ordered our products to the anticipated project schedule date, we heard nothing from Re-bath. I finally called to find out when we would be scheduled for our install, and they were able to add us to the calendar. Our installer, Steve, was courteous, professional, and respectful. He made us feel comfortable having him in our home. He was alone when most of their technicians have arrived in pairs. Unfortunately, most of our experience has been deeply disappointing. Their salesman made multiple false statements. He told us the tub would be non-slick. That's not true. He said a safety handle would be installed to grab when stepping inside. That wasn't true. He said our exhaust fan would have a sensor and automatically run when moisture was present. That definitely isn't true either. The siding for the shower did not look like what I thought I had picked out from the salesman's computer or his small samples. It was blue. I definitely don't recall choosing blue. It doesn't match the color of my bathroom. Either my order was not correct, or perhaps their samples are not large enough to give me a true representation of the final look. One of the biggest problems is the tub creaks loudly. Whoever takes the first shower of the morning wakes up everyone else in the house. Multiple service visits have not completely fixed the problem. There have been additional issues. Our exhaust fan drips. The tub spout has a stream during showers. The knob from the shower diverter came off. The floor cracks in one spot where there is a dip. One baseboard original to the house 30 years ago was missed and still hasn't been replaced despite the many opportunities during visits by technicians for the tub. In the months since July, Re-bath has been to our home multiple times to work on the tub. I have asked if we need a mortar bed, but they don't do those, and they do not feel support is the issue. Their last visit was Wednesday. It was a terrible service experience. I was told they were coming to completely take out the tub to find the creak and to work on the other issues. My husband arranged to be home to let the technicians in, then he left. He said they seemed frustrated with the work order because they didn't hear the creak when they stepped into the tub. That was unexpected, because it creaks with every shower we take, but I also didn't understand why they were diagnosing the creak instead of starting on the work. The creak isn't new. They've heard the sound before, and we had a plan in place (their plan). Long story short, they apparently left not long after my husband without doing any work at all. They didn't notify me when they left or to tell me they were not going to work on any of our issues. I came home late that evening to find an empty house with my doors standing wide open and no one home. A new service manager did call me concerning the poor service experience with an apology. He blamed everything on miscommunication. He expressed concern that removing the tub (their plan) may unintentionally make the creaking worse again. So...okay then, thank you for your honesty. Needless to say, that ends my trust with Re-bath. After months of rearranged schedules and unfulfilled promises, I feel like I need to hire another contractor to correct the issues. That will be another expense on top of this $16,000 remodel. Did I mention the tub feels like a rock when you sit in it? It has a higher back then slopes down, giving a hump. I didn't know that would be the case when we purchased it. It's not comfortable for those who want a good soak in my humble opinion. I can't recommend Re-bath for a tub. Maybe they do beautiful showers. And I wouldn't leave them alone at your house. Good luck.