In May 2025, I was so excited that I found the decorator/florist of my dreams for my wedding in Willis, TX in September 2026. Sarah was kind, and understood my vision, even recommending something that I didn't even think of, but represented my fiancé and I to a "T". Because I am a resident in California, I informed Sarah that I would not be able to attend anything in person given the distance. She assured me that she would be able to video chat with me at the floral vendor to talk flowers, which (again) I thought was a great touch to accommodate me. I was so excited!
In August 2025, Sarah reached out to me to check-in about the wedding planning and to confirm that my vision for the day was still the same. Because I had moved during August, I was unable to have a conversation with her until I was all settled in after my move in early September 2025. I am a Type-C bride (between organized and laid-back), so I thought it odd for her to call me to see if my vision changed. She informed me that many brides change their vision for their wedding multiple times before deciding on the design, so the 1-year check-in was normal. I really appreciated that attention to detail. I let her know that my vision was still the same and she commented on how easy of a bride I was. We chuckled and I thanked her for reaching out.
In May 2026, my fiancé and I decided to cancel the wedding in Texas and have it in California. We reached out to every vendor (venue/caterer, florist/decorator, DJ and photographer) letting them know and they all got back to us immediately--except for All The Pretty Things. I sent follow-up emails, went to their website and placed an inquiry and called them without a response. It is mid-July and I still have not heard from them. They have not confirmed they received my cancellation emails, and they have not responded to the voicemail I left. According to Google reviews, they are under new management and it shows. If my wedding in September 2026 was still happening, no one has called me to discuss table mock-ups or florals as indicated in my initial call. I've received no responses to anything!
In summary, if you are a bride looking to use this company, I do not recommend. While Sarah was helpful and understood my vision, the company as a whole is not good. I gave 2 stars for the two (2) times I spoke with Sarah and had a good experience with her. I do not know who the manager is, but I can say that communication is POOR. If my wedding in September 2026 was still going to happen, I sure don't know that anything would be there because no one has called me. read more