I requested some side steps for my 2024 Runner. Quality: I'm…read morereally pleased with the side steps to the runner. They're sturdy, nicely finished and overall I'm just really happy with their look. Value: I believe with installation and item they were roughly $722. Dropped off about 8:30AM and I'm pretty sure they were done within a few hours, so not a long wait time. I'd recommend.

Had wheel bearing hub replaced here, they broke the sensor and left it. Didn't install right…read more Getting it replaced again after 4 months.

FRANNY FRANNY Franny was so beyond amazing at the Pendleton…read moreLes Schwab. I stopped by on my way to Idaho to get my tires rotated and Franny treated me with such kindness and was very truthful when he said it was time for new tires. I was all in, and he really saved the day and the rest of my roadtrip. He made us feel so important, and I could tell he loves his job and cares for other's wellbeing. He made the process so relaxing and FAST. This kind of help made me want to drop everything and move to Pendleton! Thank you to Franny and everyone at Pendleton Les Schwab. You're amazing Franny!!

A flat tire 400 miles into a road trip is stressful enough. After AAA quoted a multi-hour wait, I…read morecalled the nearest Les Schwab for help: the La Grange location. They informed me they would not come out to change my tire and that I should wait for the tow truck. However, the Les Schwab in Pendleton is incredible! When I called, Francisco Perez drove out of his way to change my tire roadside. He was a true professional, and his help allowed me to drive to their shop, where they promptly installed a new set of four tires. They turned a potential nightmare into a minor delay and a sale. A huge thank you to Francisco Perez and the entire Pendleton team for exceptional, above-and-beyond service.

I recently had a blowout and needed a new tire. I called up and Jake told me he would order a tire…read more I went in the next day and got a new tire, an oil change and some new wipers! Staff was very nice and professional. I enjoyed the nice waiting room, and also the Bi-Mart across the street to do a little shopping to fill in the time. It was a good value and quick service.

I took my car there for a simple part replacement. The A-hole that runs the place quoted me one…read morehundred bucks to do the job. I should have gotten it in writing. He calls me saying the car is ready. I get there and the car is in the Bay with the hood up. He tells me they had some issues and I owe him $364.00. He said pay it or he would take out the new part and I could go elsewhere. I was set up. So ... I paid the bill and politely telling him where he should put the check. Long story short... Go anywhere else but DON'T GO THERE. Pendleton Tire SUCKS. They will Rip You Off.

I have bought two sets of tires and have oil changed at Kevin's tire. Always great service and…read moreattention to high quality workmanship.

We were on a road trip and got a flat tire in Joseph, Oregon. Called around and Les Schwab said we…read morehad to buy 4 new tires, they would not sell us just one tire. We had new tires on our car already (except for the one that was flat). I called Kevin and he said "sure he would sell us one". The price was very reasonable and when we got to Kevin's 2 days later, the tire was ready for us. He took off our donut and put the new tire on in moments. Kevin's is the way to go if you are on the road and need a tire.

J&S Tires was there for us when we experienced an unexpected flat on a Sunday with no businesses…read moreopen. Santos didn't hesitate to open up for us and his son Gavin was amazing in getting us fixed up and back on the road. I cannot recommend them enough -- and even though quite a bit away from where we live, I think we'll use J&S Tires for our tires, rotation, and balancing needs from this point on.

I recommend this place above all others, I found it on maps and as soon as I wrote to ask about my…read moretires and an estimate they did it immediately, they treated me very well and did an excellent job with my 4 tires for this winter season, they even offered me coffee and water and it is the type of attention that makes the difference, you should stop wasting time and money in other places, if I could give it more stars I definitely would.

Buyer Beware - I'm exposing this shop publicly so that you don't get cheated and taken advantage of…read morewith your hard-earned money like I did. I depend on my car for work use to support my family of 6 kids. I took my car in for a major repair that costs over $2,000 and exactly 1 year later the exact same parts failed in the manor of why U took my car to The Shop in the first place. When I took my car back the shop owner refused to do anything about it, nor tried to warranty anything. Is this the way a local business is supposed to treat a small town working man? It gets even worse with what I actually found out. The parts that failed weren't even new parts that I paid so much money for, after getting several professional opinions from other automotive shops, including the one that actually fixed it right. I found out that the parts were no way only a year old as the bolts and components were completely rusted out and shown much more age with the condition they were in, to be in the shape and appearance compared to other like parts and components of 1-year in age. Of course I went back to Ron, the owner and confronted him about it, he actually escorted me out of his place of business and went on in denial of the whole thing, and literally was happy to wash his hands of the whole thing, like I was a nobody. And since I also found out that taking him to court would cost more than what I would get back in restitution, I'm going to let every fellow Pendleton local know if The Shop's deceitful ways so that you can trust someone else with your car. If your car is scheduled to go to the shop, do yourself a huge favor and go get it right now to take it somewhere else, and If you are already stuck with using the shop because they are already working on it, please inspect what you expect, because they don't honor their warranties, if they actually have any, and don't get used or so-called refurbished parts like I got. I will be also posting pictures to edify this post for credibility and authenticity that this is a true and accurate review of this local business; The Shop of Pendleton, Oregon.

$45 to fix a punctured tire…read more Seems high, Les Schwab does it free. Wait a minute ... looking at the bill we realize how padded it is. What do you think? $5 for Haz Mat? Another $5 for Parts. Hmmmm ... it was a small bolt in the tire. The Flat Repair is $35, the rest is pure hogwash. Beware of the business practices of any business that would charge superfluous and ridiculous charges like these. Thus is a small tire shop in Pendleton, Oregon. A rip off. Won't return.

Family trip from WA to UT. This was our second unexpected stop at Les Schwab on this trip. One…read morecoming, one going. (Totally unrelated issues!) It was also our second awesome experience. We were in and out with knowledgeable, friendly, exactlywhat-we-needed help. Thank you, Les Schwab, for hiring the best.

I was traveling from Phoenix to Spokane. Decided to camp out in an off road vehicle spot in the…read morearea the day before. I crunched a bunch of my undercarriage on some huge rocks out in the woods. There was a beefy metal frame bracket that got bent into my drive shaft. It caused the drive shaft to collide w my undercarriage. My poor Acura came in crippled. They got me in within 15 minutes & bent the metal off my driveshaft in the quickness. The technician basically said happy travels, drive safe. Fixed it for me for free & would not even take my tip. This kind of hospitality & integrity is extremely respectable. I highly recommend this shop. They want to help ppl. Places like this deserve our business imo. Thank you, La Grande Les Schwab.

The service was exceptional. Yesterday I was there with my old Chevy Astro. It was staying for 2…read moremonths at one place and I needed to drive it to another coast, long way. So I needed to check everything and make sure car is ready for the trip. Guys did a great job. They checked everything, found lack of fluid of windshield and refilled it. Wait time was small. And the most great is price! Everything just for nothing ($29). Personnel is well qualified and very friendly. When I asked to check my windshield again, they spent some time for free and showed me how it works. I recommend this place to everyone.

We were traveling from Idaho back through to our home in Oregon... we ended up getting a nail In…read moreour drivers side tire about 20 miles outside of Pendleton we called this Walmart in advance to be certain they had the ability to patch the tire even after putting a plug into the tire. They told us they could, we get there and they take all our information down for the vehicle and tell us they can do it In a half hour we drop our fully loaded trailer and wait about an hour and then they come out to tell us they can't do it because it's been plugged already Even though we told them that from the very beginning so we then had to load up our trailer hook it back up and find somewhere else to patch a tire and wasted over an hour of our time while we are trying to travel back home. Every employee there didn't know anything about their own line of work I would not recommend this place for any auto care needs.