Excellent service! They got us right in and out on a road trip. Had we gone to the more well known…read moretire chain we would have waited at least 3 hours with 2 kids and 2 dogs in 90 degree weather.

Best place in Moses to get your tires worked on. No 4 hr wait times like the other tire shops in…read moretown. And they do it right the first time.

Time for an oil change. With Scotty's vehicle inspection I was informed about some future…read moremaintenance issues. Great job guys!

Do not go here!!! schemers. brought my car in because of a bad oil leak and to get my brakes…read morechecked. didn't diagnose my any brake problems or fix oil leak. Did a blow by test and recommended a new engine. Took my car to a shop that has worked on my Subaru before and they fixed my oil leak and had some brake problems fixed. Couldn't find any problems with the engine.

Dropped off my car to get my 2 back tires replaced at 11am. Wasn't able to pick up my car until…read more6:00pm. But also they never even replaced my back 2 tires, they for some reason replaced my front 2 good ones. Still leaving my bad tires in the back with nails in it. Sure the total price was about $180...But definitely not coming back here again. Can't even get a simple tire change done right without it taking 7 hours and to not even get the job don't right in the first place.

These guys are amazing!!! I went by just to get a price for…read morenew tires and wheels and while I was there I mentioned my brakes/rotors needed to be replaced and my battery acting up.Not even knowing they provided that service as well. They quoted me half the price of what I was given at another local shop near by. I left with a full set of new tires and wheels, a new battery, and they topped off all of my fluids! The quality and knowledge that Tires Direct has on not just tires and wheels, but mechanics is amazing!! Everyone in Moses Lake needs to come check this shop out!!

I can't even begin to explain how thankful we are to Jenkins auto barn and everyone who works…read morethere. My boyfriend and I were traveling from San Diego in our van on a huge road trip and started to experience issues once in Washington. When we got to Moses lake we tried a couple different places to help us. We didn't have an experience with anyone else close to the one we had with them. From the second I walked in the door Aaron started taking care of us as if we were family. He first gave us suggestions to try on our own before throwing money at it. Once we came to the conclusion that we couldn't do it on our own we went back to them, they went above and beyond to help us. Gavin who did the majority of the work was amazing. He took his time making sure everything was right and explained to us what he was doing so we could fully understand the issue with the car. After spending most of our day there we were able to leave with the car fixed and a price that definitely didn't amount to the work they put in. I highly recommend going to them for any of your car needs. They make me wish I lived here just so I would be able to use them for all my car needs. It is very hard to find people in this industry that treat you like they treated us. Thank you Jenkins Family auto barn for getting us back on the road and offering to stay in touch so that we have a successful trip.

We were going home from Montana in our motorhome. We stopped in Moses Lake to get pizza when l…read morenoticed anti freeze leaking onto the ground. I spotted a large leak on the right rear side of the radiator. We had to stay overnight. The next morning l called Jenkins Family Auto Barn & drove our motorhome to have them take a look. They found an additional leak in the radiator. We had to put the motorhome in a storage facility down the street from them & get a rental car home. They spent a week trying to get a replacement radiator only to find out it had been discontinued. With the help of a radiator shop, an new one was built. They were very good about keeping me updated on the progress they were making & trust me, this was a monumental task they had on their hands. Our motorhome is 31 years old. After running our motorhome & test driving it, we picked it back up & drove it for 4 hours back home. It worked flawlessly. Great job Jenkins Family Auto Barn. I'd go back to them for auto repairs in a heartbeat. Greg

I had my vehicle towed to Ken's because it was having trouble shifting…read more I left my vehicle and they begin working on it....they replaced the clutch. When I came to pick up my vehicle, it still had trouble shifting. When I asked them why it wasn't fixed, they told me the clutch wasn't the problem and it was fine, but they had replaced it...they charged me $1326 to replace a clutch that they admitted they knew was perfectly fine. Why didn't they call me before replacing the clutch? I had my car towed to another mechanic and it was correctly diagnosed. It was the transmission. I went to ask Ken and Brandon for details on why they chose to replace a perfectly good clutch. I had three simple questions and Ken and Brandon became argumentative. Ken used profanity and became physically violent. It escalated to such a point that I felt in danger and called the police. I cannot recommend Ken's Automotive shop to anyone. From beginning to end this was a terrible experience. Also, if you were a woman they will definitely try to take it vantage of that fact, and either overcharge you or intimidate you. I'm honestly shocked this place is still in business.

Ken's automotive helped get us back on the road safe and sound so we could finish our road trip!…read moreThey saved the day. Great guys!

In short: Helped me in a bind. Honest, considerate, worthy of your consideration!!!…read more Stopped by on a Saturday morning based on a recommendation from the lovely ladies at the AutoZone; seems that most repair shops in this town are closed on Saturdays and Sundays. The problem was that my rental car was not blowing any air (AC) despite working earlier on my trip. The gentleman (think he was the owner) looked at/operated the controls and concluded that the blower motor was likely failing. He took the time out of his day to check this out for me for no charge. Therefore, I concluded this was an excellent business worthy of my review. Thank you The Tire Store!

Took in a small trailer tire to be replaced with a new one. Unfortunately, the experience was…read moredisappointing. When I got the tire back, I noticed paint chipped off the rim, and there was something left inside the tire. They also charged $20, which would be reasonable if the work had been done cleanly--but it wasn't even balanced. Now I'll have to take it somewhere else to remove the debris inside the tire. It just felt like the job was rushed and not done with care. Wouldn't recommend for trailer tires based on this experience.

The weekend of January 18, 2024 my family was traveling from the Mill Creek/South Everett area to…read moreSpokane Valley for an event. We were already 2.5 hours behind from sitting in the pass due to a jackknifed truck stopping traffic. We were tired and the weather conditions were typical & crummy. I'd just had my car serviced for this trip & felt very prepared, however my "Check Tire" warning light came on after all the other frustrations we'd endured up to this point. We finally had to fill up for gas in Moses Lake and I planned to check my tires at the gas station. Pulled up to the air pump in deep snow, my gloves stained, my patience thinning, my fatigue increasing I imagined myself at this point clumsily fumbling through this process & ending up in a meltdown. ‍ I wondered... is there perhaps a Les Schwab in town who could check my tires? Thank you YELP! There is!! Drive up, and they look super busy. So I walk in & immediately a female employee cheerfully approaches the counter to ask how she can help me. I explained and asked if they might have time for me to pull around and have someone check my tires, and she said, of course! Relieved, I got back in the car and pulled down to one of their bays where someone was there to meet me. Super friendly and happy to help, the gentleman checked all my tires, and everything was good to go. Knowing that my car is a Honda CRV, and the warning light has to be manually turned off, he asked if I knew how to do that because it's tricky. I told him I couldn't remember, and not to worry about it. They've already been so helpful to me! He told me it was absolutely no trouble, and that he was happy to help. Unfortunately, it was even more tricky than he remembered, and he insisted upon getting a coworker to come fix it. These guys could not have been more friendly, competent, & happy to help, and it improved the quality of my trip so dramatically, solved my problem, and just made me so happy to be a repeat customer at Les Schwab. It's fantastic to know that I could go to a different Les Schwab and get the same great service, especially at a time when I was feeling concerned about the performance of my tires and stressed during my trip. We arrived at our destination, safely and have had zero problems with our tires since!! A+ job, Les Schwab!!

So far I'm not impressed,my appointment was half an hour ago and so gar my pickup has not moved…read more. it the stellar service I've received elsewhere in the northwest..I'll give them a shot but it's not looking good so far.......

Took my son's trusty (but rusty) 2004 Chevy to Affordable Auto, and wow--what a breath of fresh…read moreair! As a parent watching my 22-year-old navigate the wild world of adulting on a ramen-noodle budget, I was thrilled with their straightforward honesty. No upselling smoke and mirrors; just solid work at a price that won't send us back to the poorhouse. They fixed it right the first time, and my kid's back on the road without breaking the bank. If you're a young driver (or just young at heart) needing affordable, no-BS service, this is your spot. Highly recommend--saved our sanity and his savings!

Service was fast, affordable and most of all the staff is very friendly and knowledgeable.read more