This is a great place to have your car fully detailed at an affordable price. It was so nice…read moregetting into my vehicle, it looked brand new.

REVIEW OF THE ACID CAR WASH SERVICE: I took my van (white…read morecolor) in that was covered in hard water spots (just recently learned what hard water is/does. lol), bug splatter from weekend excursions and you name it! I wish I had before and after shots, because it was night and day! The van came out looking brand new!! It felt nice to go on our road trip looking fresh. A few weeks later, we took our car (black color) in and it also came out looking fantastic! When I got home, I noticed the driver's side mirror was jacked up though (not just out of alignment). I took it apart and realized that the mechanism is just old (2002 model year) and clearly worn out. If I didn't disassemble the part, I could have easily thought it was clumsily damaged during the cleaning process. (This is a reminder that it this kind of stuff happens to older vehicles and it could have happened to anyone who was cleaning) It's also nice supporting a local small business instead of a faceless franchise. The owners are genuine and very personable.

I went to Inland for a repair on my brand new car to replace my windshield and fix up the side…read morepanel that got hit by a flying rock. Alfredo worked extremely well with my insurance and kept me updated the whole time while my car was getting fixed up. It's been a few weeks now and my car feels brand new again! Thank you Alfredo and Inland for doing an amazing job!

Wonderful service. Great communication throughout the entire process. Great body work! Totally went…read moreabove and beyond! Highly recommend! We will be using them again!

Time for an oil change. With Scotty's vehicle inspection I was informed about some future…read moremaintenance issues. Great job guys!

Do not go here!!! schemers. brought my car in because of a bad oil leak and to get my brakes…read morechecked. didn't diagnose my any brake problems or fix oil leak. Did a blow by test and recommended a new engine. Took my car to a shop that has worked on my Subaru before and they fixed my oil leak and had some brake problems fixed. Couldn't find any problems with the engine.

If you want to hang out with some cool dudes, this is the place. I came in for a reasonable priced…read moretint and i got that plus some great customer service. Thanks

bought a ford explorer from these guys and it was nothing but a terrible experience! sold me the…read morecar with a huge clunking noise that was not there the first drive. About a week later it starts clunking and hasn't stopped since. i took the car to their shop to be "fixed" so I go pick up the car and it STILL MAKES THE SAME NOISE! Take it back to les Schwab to be inspected and come to find out they didn't fix what they said they did. Now they're telling me I have to pay more money for these parts when I was sold the car and the main problem was not fixed. Long story short these guys are not ever going to get money out of me AGAIN!

Had an issue and they diagnosed it same day. Very fair, honest and super helpful. I'll be back.read more

My teenage son was charged more than $200 for a repair estimate that was vague ("possible…read morepump"..."replace with new transmission") at best, and otherwise useless (suggested repairs not included in our request). Bigger issue was no communication in advance such a charge - or any - could be expected. I share some blame by offering the benefit of doubt before my son requested the repair estimate, but urge others not to make the same mistake or trust the place at all. Esp youngsters or anyone the owner (?) can take for a ride, like he did us. I can't comment on the quality of his workers or their work, and will never trust the shop enough to find out. One crooked joint..

As a towing service: Great. It was a great and very friendly tow service on a Sunday afternoon…read moreafter I broke down in the middle of nowhere (about 30 Miles East of Othello). But that's where I wish I had stopped! DO NOT LET THEM DO REPAIR WORK ON YOUR CAR I had the clutch in my 2012 Subaru WRX 2.5L Turbo replaced in March 2026 at J1 Towing & Mechanic after my clutch went out and left me stranded on the side of the road about 30 miles east of Othello. He diagnosed that the clutch had failed and needed to be replaced. I authorized the work. I noticed issues immediately when I picked up the car, by the time i got back to Seattle, I was certain there was an issue and not just " breaking-in a stiff new clutch" as Joel suggested at pick-up, when I mentioned it didn't seem right. The car was showing several very concerning symptoms. I ended up taking my car to a dealer service center, they confirmed that there was definitely something wrong with the clutch, and that based on the paperwork I had from Joel, it was an incorrect friction plate. They installed an incorrect part in my clutch. I tried to work with Joel, he wanted a chance to look at the car/clutch, and I thought that was reasonable, but I had been advised it was unsafe to drive the car the distance from Seattle - Othello, especially over the pass. I offered to make the car available if Joel could tow it to his shop, but he wanted $800 for the tow, which I couldn't afford by this point. I had already paid him $250 for the initial tow, $2500+ for the initial repair, and another $280 for the diagnostic at the dealer in Seattle to tell me what was wrong. The repair quote from the dealer was $3000 for a new clutch + $9000 for a transmission. I then asked Joel for a refund, so I could try to get the car repaired on this side of the mountains, but he refused. The entire situation is heartbreaking and super stressful- my dream car was made undrivable, and I am unable to repair it.

This company went above and beyond for my stranded family in 103 degree heat. They were so kind to…read moremake our emergency their priority and did it with a smile. If you are looking for a beyond fair price along with above and beyond service, we (my family) highly recommend using them. Othello is not where we wanted to hang out but we were so thankful they were our rescue crew!

Our Outback broke down yesterday on a remote Eastern Washington country road with spotty cell…read moreservice. It was very hot and actually a rather desperate situation. Yuri spoke to us promptly after we contacted our insurance co's Roadside Service arm. His encouraging tone and proffered personal cell number were reassuring. Midway through orientation, we changed the original, smaller, city we had chosen as a destination to a larger one, somewhat farther away (there was a dealership there). Yuri was cheerfully adaptable and said he would drive us and the vehicle anywhere. He was very diligent about the actual towing and safety issues regarding our car and us. He was sensitive to our comfort in his rig and offered to stop anywhere along what was a pretty long ride. Yuri has honesty and moral values we appreciate. So without any reservation, we would recommend Yuri and Basin Towing to anyone. This man is a Godsend when someone is in a dangerous and difficult situation. Basin Towing sets a high mark other emergency services should shoot for. We would use Yuri any time.

Yuri with Basin Towing was extremely professional, he had excellent communication & made the entire…read morebad experience less stressful! Once he received my service call for a tow he called me to let me know what his estimated ETA for his arrival was which was very much appreciated because I was very worried I would be waiting for many hours. Then when he was about 15 minutes away from arrival he text me to let me know and said it was OK for me to ride back in the tow truck which was awesome because my husband was at work and I was over 20 miles from home so it would have been a long walk in the dark down hwy 17. When he arrived he was super polite, handled my vehicle with care and was well prepared for how to seemlessly get my little car loaded & hooked up to be towed safely. I was in the middle of a VERY long hold on a phone call with the delivery company I was working for & delivering a Home Depot order when he arrived, he was so polite & asked for my permission to move my car how he needed to position it accordingly. When I got into the tow truck he was super friendly and chatted with me the entire way home so the ride wasn't awkward at all. When we arrived at Les Schwab he again unloaded my car with care, precision & skill. I also still didnt have a ride home even though we were back in Moses Lake so I was going to walk home but he gave me a ride back from Les Schwab to my home in Knolls Vista. He knew I was a delivery driver & that I was in the middle of a Home Depot delivery when my car blew the tire. He offered to take the bag of cement I was delivering with us so I didnt have to come back to get it before I returned it to Home Depot. Yuri was ABSOLUTELY Aaamazing Start to Finish! There was'nt anything that he could have been more amazing at. Today was a bad day for me because Im down & out to be able to work and make money.... but Yuri TOTALLY Saved the day!!!! My car is where it needs to be for repair & Im home safely. He literally provided the ABSOLUTE BEST Service I have EVER had! If I could give him 500 STARS I would. Thank You Yuri, you were exceptional! If I was ever needing a tow service again I want it to be Yuri w/ Basin Towing & Repair LLC in Moses Lake. Thank you kindly for all your efforts, you are BEYOND APPRECIATED!! Soo if you need a Tow Company Basin Towing in Moses Lake should be your FIRST PICK & Ask for Yuri if he is available because he provides TOP NOTCH SERVICE! Whoever the Boss is needs to give him a Raise!! ‍‍‍

Ive been using Brother's Automotive for years to service our families vehicles and the have always…read morebeen honest and reliable. They are my mechanics forife and I highly recommend them.