I have texted called and left messages for this business for ten days. No reply to my texts or…read moremessages. Nobody ever answers the phone. I've read in previous reviews that contact with this company is a serious issue and it seems that is true. I suggest you find a company that answers the phone and returns messages and texts. I'm really disappointed.

When you have a sewer/water main line situation, it's usually an emergency, usually expensive and…read moreusually pretty stressful. Just in time for the holidays, we had 1950's clay pipe clog to the point of no return. Ed and his dad had done work for us on a belly in the line almost 10 years ago. I called Ed Jr. again for this new section of main line that had gone down. This is a guy you want doing this kind of work. He was totally optimistic, reassuring and the work was well priced. He was at our house in two hours getting us an estimate and back at 9 am the following morning (a Saturday) to start the work. To say we were impressed is an understatement. Ed and his crew were outstanding. They showed up when they said they'd show up, got the work done over the weekend, were unbelievably nice during the whole process and put our landscaping back as if the whole repair had never happened. Living in an older house like ours is going to have this kind of maintenance and Ed and his crew are who you want.

I honestly can't say enough about this company. This is my second repair with Sewer Lines Only, a…read morecollapsed secondary line replacement in 2024 and a collapsed lateral this month on a 120+ year old duplex in Sloan Lake. I was 7 days from closing on a sale, the line was discovered during inspection. The other duplex owner was rightfully out of her mind because the line ran under her beautiful stamped patio. Sewer Lines Only recommended tunneling under the patio from my property. We had (I'm counting....) 7 very reputable sewer companies quote this job. No one else mentioned going in from the side, and when I circled back to ask, none could. SLO's quote was 25% lower than the next lowest bid (thousands in savings) and 50-75% lower than most bids. So I was hesitant. Enter Joe from SLO - a project manager or engineer? He was so confident they could do this job from the side (really confident, not salesy confident), he made himself available to me at any time to explain the work but never once called me to "seal a deal." He probably took 20 calls/texts from me. I took the gamble and got on a plane to Denver. Jerry and his team showed up promptly for the job, were professional, courteous, and thorough. The line was fixed, no patio or fence demo required. When a possible additional leak was discovered with scoping, Joe came out and confirmed personally that there was no issue. Enter Monica in Billing who went the extra mile to figure out how to split invoicing to bill the other owner her portion and free my property up for sale. And did it gladly. Intelligent, progressive solutions, lower-cost, personalized service - same as in 2024 when I worked with Cameron. They dug a trench in my garage and repatched with concrete. No issues 2+ years in. I'll never use anyone but SLO.

This was a job we have dreaded for several years. We knew a sewer line replacement was coming but…read morethe expense involved really worried us. We had the job quoted on several occasions with bids coming in from 10k to 14k and we always opted to just keep waiting and shopping. We used Yelp to start a "job" and half a dozen companies looked us up. We spoke to four of them then had Sewer Lines Only come out and talk to us. My sister had used them a year earlier and recommended them from the list of possibles. A man named Murray showed up at our house and we liked him immediately. He was honest, funny and simply very likable. He scoped our line and told us we're not in desperate need of a line replacement. We enjoyed the honesty. We had roots in our line and needed to have them cleared about once a year. Not a huge deal but the sewer backups were aggravating and always happened at terrible times. Murray worked us up a quote and we were flatly shocked and dumbfounded at the quoted price. 5k for thirty three feet of line replacement. We started wondering what the catch was. How was this possible? A full half of the best quoted price of the last three years. We took to Yelp and the BBB to research this company and the reviews were stellar as was their A+ BBB rating. A few days later I stopped in their office to accept their bid. That's where I met two more of this companies stellar staff, Monica and Kim. These two women put us further at ease this thus was going to be money well spent. A week later, Pablo showed up at our house with his crew and a skid steer. Pablo treated us like gold and was happy to learn he actually worked for Sewer Lines Only and was not a contractor. This man is a surgeon with a back hoe. They had all thirty three feet dug up and replaced in three hours. We were only minus a sewer line for three hours which really minimized our in house inconvenience. The next several hours were simply waiting for the city inspector to show up. It was very confidence inspiring when the inspector told us that he doesn't really even need to check Pablo's work as he simply never makes mistakes. The trenches were filled back in and tamped down very well. Mi sidewalks, lawn and driveway were cleaned up very well. Murray then returned and scoped the lines to make sure it was all good and he scraped the inside of our cast iron line inside the house. This was an absolutely exceptional experience from the get go. An unbeatable price and first class staff and workmanship. It's nice to have this huge worry off our backs and it came with a five year transferable warranty. Thank you Murray, Pablo, Monica and Kim from very happy customers.

My hot water heater died yesterday morning; called Drain Terrier first thing, and they sent out…read moreKris by 10 am. He diagnosed the problem, and I had a new water heater by end of day (it was old and died a natural death). I have used them before, and as before, he offered a choice of price points; I chose the right one for me, no pressure. He did excellent and meticulous work, and installed a quality product. Also, he was a hoot, and enjoyable to work with. They are my go to company for plumbing; a family business, and woman owned, for this if you that appreciate that. Awesome!

I am changing what used to be a 5 star review to a one star review. A couple years ago, I used…read morethese guys for some plumbing needs and they were great. Family-owned business and I liked the owner. I got a new home and decided to call them again, and boy I made a big mistake. Not sure what happened in the last two years but had to come back and change my review. First, they told me they would be here from 8-9. This was a time they offered up as I was trying to get them to come earlier, but decided it made more sense and since they said I would be "first up" on their schedule, I figured fine why not. At 9:20 I texted them asking what their ETA was. At that point I received a text changing my appointment to 9:30-10:30. At 10:50 a technician showed up. I showed the guy what I needed, mentioned that I'd used them before and said I just wanted the same thing they offered me last time. He said "our system is different now hold on" and he proceeds to pull out an iPad that has prices ranging from $780-$2,500 for the "platinum" package whatever the hell that means. I just needed a faucet replaced, which I thought would be no more than $400 or so (a little higher than the price I paid two years ago). He told me "well prices have increased" and I said not by that much. I asked him to explain how much of the price was parts, how much was labor, and he said it's the flat rate they charge for that job. When it became clear that he was not going to budge, I politely asked him to leave. There are so many other options, and maybe I should have been a little smarter about doing it in a cheaper way, but the way I was treated on scheduling and the company's scammy pricing was enough to have me come back and change my review.

Just had Jeff (Mr.Plumber) repair a leak in our shower and replace 2 toilets for us. He was very…read moreresponsive, came out the next day to assess our needs. He's a straight shooter and will not try to upsell you on things you do not need. Another company wanted to cut into our drywall in 2 areas and charge $150.00 to assess and then $500.00 to repair drywall before they would even diagnose the problem. Jeff knew what the issues were right away and came up with a plan to correct them. He works quickly and efficiently to get your job done and communicates with you constantly. His pricing is so reasonable . He's a really nice person too! I highly recommend Mr.Plumber, he's the only one we will call from now on!

Jeff is fantastic! I had a somewhat time sensitive request, as the problem could have caused damage…read moreto my sprinkler backflow preventer if it wasn't repaired before an upcoming freeze. Jeff responded to my request quickly and showed up early the next morning (quicker than any other company I called). He repaired the broken valve with no issues before the weather set in. Saved me a lot of headache. He also happily answered my million questions and made some other minor replacements in my home that could prevent future flooding. Pricing was extremely reasonable. I am super grateful to Jeff and will certainly call him again when needed.

Prompt, quick, knowledgeable, reliable service with exceptional customer service at our location…read more#VYBE. Thank you again.

From the owner: Drinkable water aka (potable) comes from the water department's distribution pipes in the street to…read moreand through your meter and into your home or business and Backflow Preventers assure the water does not flow back to the water department's pipes. Backflow Prevention Assembly devices are crucial to a plumbing system and are engineered thoughtfully in that they are built to be tested for reliability. When they fail to hold tightly above required pressure differentials, a tester knows this data only by service testing. Testing is required annually by Federal, State and Local law. It helps keep our water safe to consume. Assured Backflow is dedicated to testing, repairing, and if necessary, replacing backflow prevention assemblies and has been doing so for Coloradans since 2006.

Dwight was incredibly helpful in our plumbing ordeal. We had a burping toilet that eventually led…read moreto the discovery of a sewer line that had two bellies (one of which was 12 ft long) and a break. Essentially, it was a disaster and every homeowner's nightmare. We had to replace the entire sewer line and reroute it around the detached garage in our backyard. His team did a great job with the excavation and tremendous work cleaning up. Dwight was knowledgeable, personable, and made himself available on the weekends. I appreciated Dwight's professionalism. He went out of his way to help us from working late to fixing a kitchen pipe (that was also a problem). Its hard to find someone who will tell it to you straight and not exaggerate a situation.I recommend giving Dwight a call!

every sewer scope, cleanout, and further nightmare you can imagine. I've had the complete…read morepriviledge of working with Drain Genius for over 20 years, absolutely tremendous at solving any problem, without breaking the bank. The customer service and communication is fantastic. I'm a licensed realtor and Drain Genius has taken care of my homes as well as all my clients' needs, some of which involved digging up streets and such. These jobs are always done with extreme professionalism and consideration for all the elements involved in this complicated scenario. I would HIGHLY highly recommend them for all your needs. Cindy Marlowe

I had an absolutely fantastic experience with Josh T from Mr Rooter He came out to fix my boiler…read moreand radiant heat system, and I couldn't be more impressed. Not only did he resolve the main issue, but he also found and corrected problems I didn't even know I had. His level of knowledge and attention to detail was incredible. He took the time to thoroughly inspect the system, explain everything in a way I could understand, and make sure it was all working safely and efficiently before he left. You can tell he truly cares about doing the job right. On top of that, he was professional, respectful of my home, and clearly takes a lot of pride in his work. It's rare to find someone this thorough and trustworthy. If you have a boiler or radiant heat system--or any plumbing issue at all--Josh T is the person you want. Mr Rooter -Josh T I would highly recommend him and will definitely be calling him again in the future.

Rodrigo and Lukka came to the rescue yesterday. A pipe burst in my daughter's wall soaking…read moreeverything. They came quickly, explained the cause of the burst and the different options for fixing it. They worked quickly and had everything repaired within a few hours! Highly recommend.

If you are needing your tank pumped -- Matt is ABSOLUTELY your guy ! !…read more We had some problems getting the tank pumped. Matt stayed with the issues until the job was done. VERY personable and easy to work with. OUTSTANDING SERVICE !

Very professional and did what he said he would do, plus helped save trees and did the engineering…read more We had our septic system installed on our land. Highly recommend Matt and Aver.

The quality of the technicians is great. However we are being bombarded with notices that we have…read morenot paid our bill. We have sent emails to tell them that we wrote the check on the day of the service and it was cashed the next day. We have offered to send proof. No answer from owner just more over due notices sent to us. Tried to call but no answer and mailbox was full. Never had this problem with previous owner. UPDATE; Owner did reach out and apologized for the auto generated overdue notices.

Very good Devin I think it's a great company and great work ethics. I think you will have great…read moreexpansion in the business. Best thing is the work and customer service is on point. Thank you

I used Bluefrog several times for a rental and our house. We changed two water heaters with them…read moreand redid a sewer line without counting all the small jobs where they would help us fix leaks or unclog a drain. They have always been really responsive and gave us a good price when you consider permitting and making sure your installation is done to code. We had issues on one repair that didn't work at first, but they came back and fixed it without additional charges. We worked mainly with Jerome who dispatched the team. I also worked several times with Jason who is really knowledgeable. Overall really pleased and happy to give a good review.

We have been using blue frog half a dozen times at least in the past years and we were never…read moredisappointed. Jerome and his team is very communicative and transparent in terms of appointment time, scope of work and pricing. They help us with multiple scary emergency situations and helped us fix up things at good value prior to selling our property. Can't recommend more!