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    Big Apple Plumbing

    4.1 (202 reviews)
    Open Open 24 hours

    Services - Big Apple Plumbing

    Bathtub installation

    Bathtub repair

    Drain installation

    26 More Services

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Big Apple Plumbing Photos

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    Recommended Reviews - Big Apple Plumbing

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    Shut off valves and coiled water lines attached to upper faucet lines done. Not by Big Apple with an extra $800 plus in my pocket!

    I completely disagree with your reply Jason. With the average renter or homeowner who is struggling to make ends meet an experienced handyman is more than capable of replacing 2 water supply lines with shut 2 shut off valves. This is not a complex job!! Paying $120 for 2 hours of work (I supplied the parts @$40) and using my handyman was far more reasonable and fair than paying you $1000 plus for the same repair. I still assert that you Big Apple Plumbing are taking advantage of your customers esp. seniors and women!! Citizens be informed on the repair you need and get multiple estimates to avoid being overcharged by greedy plumbing companies! For simple jobs like this find an experienced handyperson and save your money. Avoid shockingly overpriced ripoff repairs by liscensed/warrantied pro plumbers for simple repairs! I dont typically write reviews but getting such an extremely high estimate for this simple repair left me no option. Shame on all you warrantied/liscensed pro plumbing companies that charge exhorbitant prices. This includes you Big Apple Plumbing!

    Manager spending time berating me
    Mario N.

    They wanted to charge me $247 for a "diagnostic fee", which was in addition to the $89 "service fee" I had already agreed to pay. Every single plumber/electrician/tradesman I've ever worked with included inspection and diagnosis as part of this service fee. They quoted $600 for a simple garbage disposal replacement, in addition to some other crazy marked up prices. Total scam with inflated prices. EDIT: After this post he started emailing me calling me a liar, slumlord, etc. Not professional in the slightest, and really solidified my choice not to hire them.

    50 gallon gas water heater

    Big Apple Plumbing saved me A THOUSAND dollars on a Water Heater today!!! I had an estimate from Priority Plumbing for an install/ take away of a water heater( generic brand)He would give a one year guarantee. $3588.00 the technician was dismissive and intimidating- telling me it had to be done immediately. I said no thanks and I got a second opinion. I called Big Apple Plumbing and told him everything. Big Apple Plumbing (Jason) came in, installed an American brand Water Heater/ took out the old one gave us a safety pan underneath and full clean up (On a SATURDAY) for $2600 TOTAL! He was fast, efficient, Funny & Kind. He showed my Autistic son exactly what he was doing and helped calm his fears. Jason explained everything with a no nonsense happy demeanor. A+++ Thank you Jason!!!!

    Competent plumber finding the snake on the roof  the next day.
    Ellen P.

    An hour into Big Apple's plumber attempting to clear a mainline clog it was clear something was very wrong, so I was googling to try and educate myself on what might be going on. That was when I came across an SFGate article that said a competent plumber would ask if the home had a "clean-out", and remembered why I didn't remember prior plumbers pulling the toilet to clear a clog. Something seemed off when he asked where to put the toilet before starting work, so I had asked if removing the toilet was the best way to do the job, but even that question did not promot the plumber to ask about a clean out. Too bad he didn't because the entire encounter was disastrous. He didnt use the clean out. He sent the snake up the vent, but didn't know it. He couldn't get a camera in the system. When I remembered there was a clean-out, he couldn't see the snake in the mainline, and lied about why he couldn't see it. He lied that the snake would have broken through the vent pipe in the attic if it was in the vent, and we would see it. Long story short, he spent much of the event on the phone with his boss since he didn't know what he was doing. He cut the snake off when I told him I didn't agree to that step. He said he would send a crew the next day to dig up the mainline. I said no. Turns out every plumber that answered my query on their forum in Reddit agrees, the plumber was responsible for asking about a clean-out, after all, he, not I, ams supposed to be the expert. Next day, the plumber from a diff company successfully got the the camera into the pipe, saw the snake, which was hanging off my roof. The blockage was cleared in minutes. I asked the owner to call...he didn't. Then I emailed to dispute the invoice he sent instead. That was what prompted him to call...after the third time he talked over me and called my "dear", I asked him to stop being condescending, at which point he literally scarted screaming at me, yelling profanities, and threatening me. It was impossible to come to a mutually agreeable conclusion to the completely botched, inept and failed efforts of his incompetent employee because of his refusal to let me speak...he would hear nothing of what I said, insisted I agreed the work was satisfactory (I had actually refused to sign that part of the plumber's documentation). This company failed on every front, and cared only about making a profit despite their ineptitude. Buyer beware. UPDATE: having read the owner's response, I will point out his lies. 1) the plumber never looked around for a clean-out. Yes, it was under landscaping, but that is why he should have asked. Yes, it was after dark, but there are several floodlight in my yard and it was clearly lit. I did not call his office, I emailed and he responded. I did not complain about the price, although before I found out their ineptitude caused the problem I did ask why they wanted to charge me $400 for snake that is readily available online for significantly less money. But once I knew their errors caused the whole problem, and because I did not agree to them cutting the snake. Additionally, their documentation says if the snake is trapped or damaged in the swere line the customer would be responsible, but they NEVER put ot in the sewer line, and if their plumber understood he should have seen it in the cleanout or knew how to get a camera in the pipe, they never would have cut it. Ask any plumber...read Reddit...it was their job to ask about a cleanout and not assume the customer is going to remember or direct them as to the best way to do the work. If he want his snake back, its laying behind my shed. I never threatened him with negative reviews, and even if I had tried he was so busy screaming profanities at me he wasn't hearing anything I was saying. He can try to send me to collections, but so far I have not heard from collections, but if ai do I will tell them it is under dispute. Just because he says he will only gives facts doesnt mean he did. He took advantage of the situation, the late hour, sent an unqualified employee, and acted like an oaf and bully.

    I do not recommend!! Called to have plumber come out for estimate on drain repair. Quoted me a $39 charge to come out. When I showed him the problem he said it would be an additional 180+ dollars to diagnose the problem. When I protested the amount he walked out to speak to someone at the office. When I called the office to ask why I wasn't told about the additional charge when I set up the phone appointment the dispatcher starting yelling at me and calling me dirty names. I'm shaking from the experience. The person responding to this review is not being truthful. Please read the other low star reviews about their behavior before you decide to call them.

    Burst frozen pipe about to leak

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    Thank you so much for taking the time to leave us this amazing review.

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    This review made our day! Thank you for your business!

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    Thank you for the awesome review, Mon! We appreciate your business

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    Page 1 of 6

    Ask the Community - Big Apple Plumbing

    Are you licensed and bonded?

    Yes licensed master plumber Licensed plumbing contractor Insured with 2 million general liability

    Don’t See Your Question? Ask Away!

    Review Highlights - Big Apple Plumbing

    After averting a potentially serious disaster, I called Jason back again to schedule the repair.

    Mentioned in 83 reviews

    Read more highlights

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    It started with the quote and Austin. He showed up on time and did a great job of explaining the…read morejob and the options. The price was reasonable and better than I expected. The two installers showed up also on time and were quick and efficient. Even though they it wasn't part of the quote, they mounted the charger for me, and also installed the load management device into the panel (which was part of it). In the end, everyone else told me I had to get a new panel for $6k, and Austin and his team came up with a more affordable options and did an amazing job with installation. No surprises on the final price either.

    Update: Kudos to the owner for reaching out and making things right in a way that I would say is…read moreabove and beyond. As I told the owner, Austin is terrific. I have no reservations in recommending this company. -------------------- I really wanted to give Just In Time a five-star review, because I genuinely think the issue I ran into was an honest mistake. Unfortunately, I wasn't impressed with how they handled that mistake. First, the good: I hired them to install a smart EV charger. They were super friendly, responsive, on-time, and the installation itself was fast and clean. Here's where things went sideways: they told me the job was complete, but the charger's controller--the part that actually makes it "smart"--was still sitting in the box. Without that piece installed, the whole point of the smart charger is lost. The technicians put me on the phone with the boss, who told me installing the rest of the components would be an additional $165. I was awfully annoyed, but I didn't really have any choice at that point. My issue is simple: I was clear from the beginning about the exact charger I needed installed. I showed the estimator the box and confirmed that their quote covered installing and integrating the smart charger. Some people might call this a bait-and-switch, but I don't think that's what happened. I think they either misunderstood the charger when quoting or were just moving too fast. An honest mistake. But the "solution" was to charge me $165 more for something that took them less than fifteen minutes. They had an opportunity to either (A) complete the scope they quoted, or (B) at least try to work with me on the added fee. Instead, I got a shrug and a "take it or leave it."

    Big Apple Plumbing - plumbing - Updated May 2026

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