We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

We had a roof leak. Speedy Restoration (Rafael) gave us a quote based on pictures we sent them, and…read moreSuzi also came out to inspect and confirm the quote. Jesus quickly removed the damaged ceiling material and started the drying process. After a few days' drying, Jaime replaced the drywall and painted the ceiling to look as good as new. They are all professional, experienced, competent and responsive. I highly recommend them for a truly "speedy restoration"!

We asked Flood Rescue 911 to help with the plumbing leak and mold issue in our house…read more Our 3-floor house had one of the junctions fail in the water supply line, which caused a small leak that turned into mold in the ceiling drywall. They sent the project manager Aiden over with a thermal sensor to quickly confirm the issue, and got to the mitigating work. They brought heavy-duty drying equipment (dehumidifiers, blowers) to make sure that the ceiling is dry, coordinated with the plumbing and general contractors to fix the issue completely. Very smooth and speedy experience. Excellent work quality too. Thank you very much.

Do not choose this company. They have a "D" rating at BBB, for good reason. Wish I had checked…read morethere and not just licensing board. update: this company's license has been suspended for not having workers compensation insurance. we learned after the fact that they performed work on our property after their insurance had expired. Reminder to all: check all the details at BBB, CSLB, and 1-star reviews for genuine red flags before signing or agreeing to anything with any contractor. 1. High-pressure sales. This is water remediation, so it tends to be a "do it now!" situation anyhow, but they push hard. 2. NO estimate provided, even on repeated requests and calls from insurance 3. Terrible communication: voicemail never got through, texts only occasionally responded to, information requested and promised was never delivered. 4. Bad on timing--failed to show to pick up equipment not once but twice. 5. Invoice sent to insurance company was hugely excessive, included services that were not performed, labor hours well beyond those provided on-site, materials that weren't used, and rates well above industry average. Invoice was NOT provided to the owners at all. 6. Billing consisted of presenting a single-value bill (no detailed invoice), with due date and billing date the same. 12 hours later: $35 "late" fee applied to "past due" bill. Every day: additional late fees. Hard to get in touch with billing and they are also just a hired billing firm; impossible to get in touch with project manager or any management at the company.

There was a pipe leak in one of my condo walls from an above unit. Rick & his team did excellent…read morework on a tough job. Every employee was professional, respectful & I was completely safe with them in my home. I cannot thank them enough.

The apartment above ours had a fire. There was a lot of water in our unit afterwards. The…read morerestoration management crew was really attentive and helpful. They made a tough experience a lot easier.

Highly recommend Pro-Care Restoration. Our complex needed some mitigation work done after a…read moreunit-to unit leak which was complicated by some health issues of one resident. The crew sensitively handled the situation and were neat and clean and took all the extra precautions we requested. Friendly technicians who explained everything that we needed to know regarding. Excellent communication and very professional demeanor. Exceptional work, and they did it in a very time efficient manner.

Jesse helped u me with mold remediation at my condo. He is…read morevery professional and reasonable. They did a great job. I am very glad to work with them!

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

So may things this company did of question during our hardest time. For starters their cost is…read moreoutrages 16k and they hardly did anything. The guys who actually did the work and tore the house out got paid way way less! They refused to actually look for items they told myself whatever I needed saved needed to be staged in one area so I moved it myself in the living room. They couldn't follow instructions at all but it still took them 3 days to pack what little was actually being saved. Next they called us with the cost, they told us that with what they've done so far no cleaning just packing and bringing the items to their storage is 10k and cleaning and storing it would be more. If we would've known this cost ahead I would've grown everything away because it wasn't even 10k worth of items. They took advantage of the insurance company and us after our house fire. If someone didn't have Insurance this is completely unacceptable. Now 3 months later we are finally unpacking the items they "cleaned and there's still smoke and soot on the items so we have cleaned them ourselves. There is nothing this company can do for you of speciality and they should ABSOLUTELY NOT BE RECOMMENDING BY insurance my agent was furious with them after our situation so I don't believe they will work with mine again!

5 stars are not enough stars to rate FRSTeam. On very short notice, they arrived on a Sunday to…read moremove us out of a water damage situation. Hannah, Carla, Andres, Maria and Carlo arrived on time and proceeded to work so efficiently it was amazing. Such a pleasure to have 5 people who were happy to be there. All of them were positive, upbeat, hardworking people, they must be treated very well by this company as they all were so helpful and prepared. They really did take a stressful day and made it into a less complicated situation for us. They took such good care of our things, wrapping everything so carefully and packed our items with care. Arriving at our destination, they unpacked quickly yet carefully and even removed all the boxes and papers that were used. Highly recommend this team of movers and many thanks to Hannah, Carla, Andres, Maria and Carlo once again!

We hired all action to remediate our house in 2024. Unfortunately two years later, we did an ERMI…read moreand bad molds were still detected so we took things one step further and hired a mold dog. The mold dog flagged all the places that were "remediated" by all action. The drywall with mold were all taken out but unfortunately the studs with mold were just encapsulated and painted over, therefore still exposing us to molds. I've learned that the proper way of treating studs is to remove and replace and if that's not possible, sand, hepa vacuum, antimicrobal and wire brush all the mold out of the studs. Unfortunately, we learned our lesson the hard way. Please be sure to properly vet your potential mold remediation company and understand if they do things properly and rid of ALL the mold. If you need your house to be medically clean of mold, steer clear from this company. They don't care about clients, they just want to get their foot through the door, get rid of the easy mold on the drywalls and not put in the hard work to really get the mold out of the studs. They will just cover up all the mold with white sealant and call it a day. Again we had an ERMI done two years later, which stachy and chaet still showed up. Learn about your molds, these are the baddddd molds. We then took things further and hired a mold dog & she flagged all the places we remediated. They're also not IICRC certified. Wish I had done better research earlier. See photos.

this is the only company that you need to hire related to water damage. when will first came out,…read morehe was providing tips for us before starting the project. he ran tests and gave us a game plan without trying to upsell us and tried to keep our costs low. this was very different from other contractors because other contractors tried to upsell us and didn't put in half the work which led us to ultimately hire all action water damage. the team was very professional on getting the work done and everything was very reasonable. 10/10 would hire them again!!

Maaz was very helpful in the whole process of the mold mitigation. He responded quickly and…read moreprioritized what needed to get done. I highly recommend Maaz and his team.

i contacted the company and not only did I receive a quick response but they came by the same day…read more Very knowledgeable, super helpful and very professional .