1. All Pro

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Ontario, CA

All Pro

3.2 (727 reviews)
Open • Open 24 hours

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Response rate

100%

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Reviews With Photos

Screw and wire not installed back

AC stopped working during the hottest week of the year. Called All Pro, and Jeffrey came in with an attitude, mumbled his words and got impatient when I asked to repeat. Ok, it's a hot evening, he's probably tired. He and his team member inspected my AC condenser and let me know what the problem was, then proceeded to work on it. They quoted an extreme premium - $785 to replace the capacitor. Ok, they are pros and I could have a peace of mind. However, upon inspecting their work, I saw they left a screw and a wire out. See photo. It's like your car mechanic not screwing back a bolt in your car. Immediately contacted them, but was ignored. Tried to cancel the Smart Membership I signed up for, but need to go through hoops and loops and wait for them to contact back. I did get a quote from another company who would do it for $400 (and later found out that many companies would do it for even less than $400), but my family was suffering in the heat and I was convinced to believe that the All Pro crew were actually professionals. However, they're not. Do yourself a favor and find others.

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Britteny C.

Kyle was the Plumbing Technician that was sent for the service requested. I am truly pleased with his exceptional service. He is patient, kind and funny as well as extremely professional. The job took less than 10 minutes for him to evaluate, consult with me on where the problem occurred & how to resolve. I really appreciate his help because I could not do it myself Lol. Thank you so much All Pro for Kyle!!! - Britteny C.

Worst experience ever, rude and disrespectful. They pretty much telling us don't waste of their time, if we are not ready to spend loads of money on plumbing service. Their quote was literally double of what the other companies quoted us.

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29 days ago

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5 months ago

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6 months ago

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4 days ago

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4 days ago

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2 months ago

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3 months ago

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Maria V.

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27 days ago

Refused to quote me the minimum charge for a service call. I wouldn't trust any company that won't tell you their basic service charge.

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Maria V.

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4 months ago

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Maria V.

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1 month ago

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Maria V.

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2 months ago

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Maria V.

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15 days ago

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Maria V.

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1 month ago

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Maria V.

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2 months ago

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Maria V.

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2 months ago

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Maria V.

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2 months ago

Kyle and his team are true professionals. I rate them highly. I had a plumbing problem and they were efficient in all aspects.

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11 days ago

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Maria V.

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6 months ago

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Maria V.

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19 days ago

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2 months ago

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Maria V.

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23 days ago

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Maria V.

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8 months ago

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Maria V.

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7 months ago

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Maria V.

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4 months ago

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Maria V.

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4 months ago

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Maria V.

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1 month ago

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4 months ago

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Maria V.

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8 months ago

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3 months ago

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2 months ago

Jay showed up on time, figured out and repaired two problems for a reasonable price. I would highly recommend.

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11 months ago

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Maria V.

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5 months ago

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Maria V.

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10 months ago

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Maria V.

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9 months ago

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10 months ago

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19 days ago

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Maria V.

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1 year ago

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9 months ago

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Ryan B.

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7 months ago

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Maria V.

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1 year ago

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Page 1 of 19

Ask the Community - All Pro

How much for 40Gal natural gas water heater replacement cost?

They charged me $6000 for a water heater.

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Review Highlights - All Pro

“Luis Pimentel arrived on time and diagnosed the problem and told me exactly what my friend told me needed to be done.”

Mentioned in 11 reviews

Read more highlights

NexGen HVAC & Plumbing

NexGen HVAC & Plumbing

(241 reviews)

Great service and excellent customer support appreciate your company and all you did at my house…read morethank you !

I am sharing this review to help other homeowners know what to check after having a new HVAC system…read moreinstalled. NexGen installed my system about one year ago. When the air conditioning stopped working, they told me the circuit board needed replacement. They said the part was under warranty, but I would still pay approximately $500 for the technician. I then spent nearly two months without working AC while waiting for this supposed repair. I finally called Southwest Heating & Air Conditioning for a second opinion. They came out, identified the actual problems, and restored the AC during the same visit--without replacing the circuit board NexGen said I needed. Southwest's written inspection documented several serious concerns with the original installation: * The system had been installed without an air filter. * The filter housing had been taped completely shut. * There were multiple wiring problems, including the system being wired incorrectly. * The plenum was leaking. * The ductwork was not adequately sized for the five-ton system. * A wireless sensor should have been installed on the third floor to help regulate airflow. * Additional repairs are still needed for the system to operate as it should. My advice to other homeowners: Do not assume an expensive part is the problem or wait for months without AC. Get a second opinion and ask the technician to check the filter housing, wiring, plenum, duct sizing, airflow, and sensors--especially after a new installation. I also had a similar pricing experience with NexGen's plumbing department. They quoted approximately $4,600 for work that another licensed company completed for about $860. After an incorrect diagnosis, two months without AC, poor communication, installation concerns, and extremely high pricing, I cannot recommend NexGen. I was also advised to report this matter to the California Contractors State License Board.

Handyman Lomeli

Handyman Lomeli

(64 reviews)

Owner is requesting to keep 35% of my deposit which is illegal - I didn't sign anything with these…read morestipulations. Day 2 still no refund. I am writing to follow up on my previous request regarding a full refund for the services I paid for, which were not completed as agreed. As stated in my initial communication, I paid a deposit $1,000 for the installation of a bathroom vanity. The original appointment was canceled, and the work has still not been completed. This has caused inconvenience and does not meet the expectations or agreement we had in place. This message serves as a second formal notice requesting a full refund of $1,000. I ask that this refund be processed within 5 business days from the date of this email. If I do not receive a response or resolution within this timeframe, I will proceed with further action, which may include filing formal complaints through applicable consumer protection agencies and pursuing other available remedies. I would prefer to resolve this matter quickly and amicably. Please confirm when I can expect the refund. I paid a deposit to this business for a scheduled service, but ended up canceling the appointment in advance. No work was performed. When I requested a refund of my deposit, the business refused to return it. There was no signed agreement stating the deposit was non-refundable, and no materials or services were provided. I attempted to resolve this directly but was unsuccessful. Based on my experience, I would recommend confirming refund policies in writing before making any payment.

Sal is a professional handy man who arrives on time does his job and provides best service for an…read moreaffordable cost.He has become our go to guy for any home troubles

Scott Cole Plumbing - Thermal camera to look for the extent of the water damages

Scott Cole Plumbing

(299 reviews)

Our water heater went out over Labor Day weekend, and Scott Cole Plumbing came to the rescue. We…read morecalled and Scott took the call right away and was very clear, honest and straight forward about what needed to be done, how much it would cost and when he could send someone out. His communication was on point. We were fortunate he was able to have a couple guys here first thing in the morning on Labor Day to install a brand new unit. I cannot say enough good things about them. David and Chris were amazing! They did a fantastic job, were incredibly kind, courteous, and maintained excellent communication from start to finish. It is rare to find a business this honest and fair, especially when handling an urgent issue on a major holiday. They took care of everything efficiently and professionally. I highly recommend them to anyone looking for reliable, top-notch plumbing services!

We've used Scott Cole Plumbing a few times now and have consistently had a great experience with…read morethem. Most recently, they replaced a water heater at one of our rental properties. They are always responsive, and their plumbers are friendly, professional, and easy to communicate with. The work is done properly, and they always make sure everything is cleaned up when they're finished. Scott himself is also very knowledgeable and helpful. When we had water damage related to the water heater, he provided great advice on dealing with the insurance claim and made sure everything was well documented, which was extremely helpful. It's been nice having a plumbing company we can rely on. We've been very happy with their service and would definitely recommend Scott Cole Plumbing.

All Pro - plumbing - Updated October 2026

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