We usually use Stanley Steemer and wanted to change things up and try a different service for comparison. Saw the Groupon and paid for the multi level option. Stairs were extra, with 2 flights of stairs (30 steps total $3/step) totaling $160. Overall the carpet was in good condition prior not in need of deep cleaning. We received a confirmation text earlier in the morning which was good. After the service, at first glance the carpet was clean. However, we were informed that the inner walls of the stairs would be cleaned (the vertical side), which were not. Compare to other services which also instruct it takes x number of hours for the carpet to dry, the previous services left the carpet a lot drier. Think dampness vs spongy. We did put out fans but since prolonged carpet wetness can be a serious concern we got out the dry vac and worked on the carpet for a long time after. Towards the end of the service the last few stairs was gone over very briefly and stains remained. After a few hours we noticed wherever there were turns the edges were dirty from the hoses being pulled. Unfortunately we don't have touch up paint left so we usually try to be meticulous in avoiding staining the walls. There was a disregard for the walls. One of the workers walked in with boots and there was mud on it. Even though the carpet will be cleaned there should be more respect for people's homes. Folks were friendly, we simply want to share our experience in case some other people care about the same things that we do. read more

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Today I received really great service. They carpet cleaners arrived on time and completed my 2 bdrm apartment in less than an hour. I like to think their time efficiency is due to their experience and I would definitely recommend this company. They are based in the San Jose area but came to Livermore to do my carpet. The guy offered a carpet treatment when I mentioned my allergies and asthma which I thought was excellent up-selling! The steam from the carpet cleaner also had a pleasant smell. This company is affordable, provides quality and professional services . I will most definitely use this company again! Another great aspect was that they accept many forms of payments . read more

All Pro Carpet Solutions came out for a Groupon $49 and I did not read the fine print of steam cleaning only. The tech explained to me that I will be charged an extra for deep cleaning but it was worth it. The guys did a great job and were very professional. Total about an hour for the two rooms and hallway. Thank you All Pro! read more

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I reached out to All Pro Carpet Solutions to have my carpet cleaned and spike to Kyle. He was so personable and knowledgeable in making suggestions as to what I may need. He arrived prompt at his scheduled time. Got busy and in no time my carpets looked amazing. We had a great conversation before he left and I may have already got a referral for him. Great company and Kyle was the best. I highly recommend this company. read more

Amazing service to start with he was so kind enough to accommodate our busy schedule with a lot of cancellation and a lot of wait time he made sure to take care of our carpet I would highly recommend his service thank you so much Kyle!!!!! He uses eco-friendly products Which was a big plus also after he was done it took literally one hour for a carpet to dry up read more

I found a deal on groupon and although it does not include the shampoo/deep cleaning, it was still worth it. Danny, the boss, was friendly and got back to me right away. He hd availability for the date I needed and they arrived within their 2 hour window. The technician was very knowledgable and friendly. He did an excellent job and was very thorough. I am so happy to have a nearly brand new carpet which was conditioned by their organic cleaning solution. The many deep stains blessed by my 3 boys have all been removed, phew! Thank you All Pro Carpet and I will come back to you in the future! read more

All Pro Carpet Solutions - Before - Carpet Cleaning Near Me

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I needed my carpets cleaned up after a year of installation. All Pro Carpet Solutions answered my call for this wish. I sent a few pictures of my carpet and was able to be given a quote before hand, which was very convenient. The day of the appointment Kyle was on time and very communicative. He took a look at the carpets and got right to it. After he was finished he had me to take a look to make sure I was satisfied, which I was. I'll definitely be using them again in another 6 months for up keep (kids and cat). Thank you All Pro Carpet Solutions for the awesome work! read more

Kyle has excellent service. He responds very quickly and is clear with his service and quotes. He did an amazing job with our home and recently took care of our office. Highly recommend! read more

Professional, timely service and was very friendly. Their rep came and explained what he was going to do and finished the work quickly without compromising on the quality read more

Amazing service! My husband and I started our spring cleaning early this year. We decided last minute to have our carpets cleaned. We originally checked online with Stanley Steamers but they didn't have same day availability. I've seen carpet cleaning services on Groupon in the past so I decided to check there in hopes to find cleaners that had same day service. All Pro Carpet Cleaning was the first listing on Groupon for $44. I gave them a call and unfortunately they were pretty booked but after briefly placing me on hold they informed me they could squeeze us in and before I even mentioned Groupon, they already mentioned the Groupon price and quoted us for $44. In addition to squeezing us in and giving us the Groupon rate they were able to come by in just 30 minutes! Amazing. When they arrived it only took about 30minutes to clean our carpets and it was done! We ended up paying a little more, $90 for deep cleaning but it was worth it. We're definitely calling All Pro Carpet Cleaning again in the future! read more

All Pro Carpet Solutions - After cleaning - Carpet Cleaning Near Me

Great and professional carpet cleaning work. Jordan was accommodating and knowledgeable about the process, cost, and recommendations for getting the best results. Jordan was on time and respectful, worked hastily and was in and out in an hour. We had the stairs and wall to wall carpets cleaned as well as an area rug. I'm really happy with the results and value and would totally use their services again! read more

Came on time and did a good job. Friendly and answered all my questions. Will use them again!

Hi, I hope to use All Pro again, customer service is great, and I had a tough task which the team was able to work their magic on as the photos attest to. Thanks All Pro! read more

All Pro Carpet Solutions - Carpet - Carpet Cleaning Near Me

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Amazed at how clean the carpets are! Thank You! The before & after pictures don't do it justice! After having to reschedule from the previous day-crazy Monday, Danny came to personally apologize! Thank You for making it right! The technicians were very professional, quick and courteous. Took less than an hour to clean and the carpets are already pretty much dry after an hour. No chemical smells! Removed all the stains and pet hair (dog). Also loved the fact that they didn't try to sell me anything only advised on other services they offer. read more

All Pro Carpet Solutions - Thank You All Pro Carpets! Check out the before & after pictures of my carpets! Amazing! - Carpet Cleaning Near Me

They made an exception for me and came to my place at 6pm even though it was after hours. I couldn't make it any earlier due to work. Excellent cleaning service. We had some tough stains in front of our door from shoes and such over the course of 5 years. As you can see in my pics I've posted, all gone. There wasn't parking space in front of our apartment for him to park. But he was patient and parked there as soon as there was room. Very polite. Thank you for doing such a great job, and making the carpet safe for my 8 month old daughter to crawl on. read more

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I just got my carpets cleaned from Kyle. I had urine stains and smell from the dogs and had a horrible experience with Stanley steamer cleaning my carpets. Luckily I found all pro carpet solutions and will definitely be using them again. They show up when they say they will, do a great job, very friendly, and reasonably priced. Highly recommend this company! Thank you so much Kyle! read more

I am not happy with the work performed by the All Pro Carpet Solutions. They went through the house pretty fast and some areas were left uncleaned specially under/around the bed. The other cleaning carpet company which I used for the past few years always did an amazing job. Decided to give it try to All Pro Carpet Solutions by using Groupon but I ended up paying more with lesser quality of work than the other companies. read more

Our carpets looked brand new after All pro was here. They were professional, fast and worked around our schedule. They are worth every single penny we paid to clean it. read more

Used their service a couple of times now and they don't disappoint. They are prompt. They are responsive and will let you know what's included in the quote. They do a great job. They were flexible with the day we needed cleaning. I had to coordinate a move out cleaning and made sure we had the carpet done last. Price was reasonable. The people who came were friendly and fast. They don't dilly dally. I really appreciate you guys! Will definitely use again. I should've posted this sooner. read more

I had some tape residuals spotted in one room. The deep cleaning really took care of it amazingly! I was surprised to see it came off and their pricing is pretty decent and competitive. I bought from Groupon but customized along with deep cleaning for 1 room. Thank you so much! read more

All Pro Carpet Solutions - Carpet Cleaning Near Me

Great carpet cleaning service. Tale came on time and did a very good job. He is very nice and very professional, easy going and an expert in what he does. I'll definitely hire his services again. I bought a groupon and everything went smoothly and easy with him. Thanks Tale! read more

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Great guys come in cleaned the carpet really good with a good price I would recommend them again. read more

All Pro Carpet Solutions - Living room area - Carpet Cleaning Near Me

First and foremost this establishment was a blessing in disguised... The answering service was very professional and prompt with scheduling me a appointment due to my busy lifestyle, they were able to work with my tight schedule.. the technician showed up a half hour early and gave me a hour courtesy call prior to showing up.. he was very professional and caring of my new furniture that had to be moved for this deep carpet cleaning appointment... Now let's get down to business, the filthy and embarrassing carpet stains that I had we're completely removed and I was very satisfied with the end results. I received the exact service that they promoted on Groupon... This establishment is very honest and I highly recommend , if you want beautiful results!! read more

All Pro Carpet Solutions - After results... - Carpet Cleaning Near Me

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Awesome service, competitive pricing. I got a shampoo and steam carpet cleaning on my 2-bedroom condo, and the service techs were able to get the job done in under an hour. They also did a pretty good job cleaning up after themselves, explained to me how the service/treatment was going to work, and even showed me all the dirt and stain removal their machine got out as they disposed of the dirty water. The techs - Mike & Jeff, were very professional and personable, and I would give them a thumbs up as well! It was a job well done, and I will most likely be employing their services in the future. read more

We just got the carpet clean and I absolutely love the job they did, the crew were very polite, and professional, they're very thorough and make sure you see the difference before and after. Definitely will use their service again read more

All Pro Carpet Solutions - Carpet Cleaning Near Me

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This is my second time using all pro carpet cleaning and I again, am very pleased. They're very accommodating and professional and they arrived right on time. I've done both the regular carpet cleaning and a deep cleaning which are both amazing. It leaves the carpet smelling and looking great. I will be sticking with all pro for all my future carpet needs! read more

Talen and Daniel were awesome on communication with prompt responses and explanations on the phone and messages. In the end I got cleaned and good looking carpets Will highly recommend using their services. read more

I bought Groupon at the first time, thought my carpet can be done with just steaming. Mike explained to me that my carpet needs deep cleaning. They responded you quickly and was there on time. The overall result meets my expectations. Also they provide warranty. If you are not satisfied with something, they will come back and do the touch ups. read more

Kyle is nice and friendly. He did a good job cleaning my carpet and area rugs , and the price is much better than other 3 quotes. I highly recommend the company read more

DONT BE FOOLED BY THE CARPET CLEANER, he will try HARD to UPSALE you! I was quoted $100 for my whole house (3 bedrooms + stairs @4.25 per stair totaling to $100) based on a deal I found I groupon. The guy that answers the call was friendly but the carpet cleaner will try to hustle you til he gets what he wants.!!! Not in this case... 2/3 of my bedrooms were in good condition with only one spot in one room. Only the master bedroom, hallway and stairs was a little darker but not very BAD. My appointment was between 1-3pm. I got a call at 8am from the carpet cleaner saying that he was on his way. I told him my appt was in the afternoon and he said... "Oh, they always do that.. I'll come at noon" I said okay. Once he got there... He looked at my house and said my house will cost me $175.. He said on the invoice it shows my house is a ONE bedroom (what a lie). I told him I was quoted $100 and it was confirmed via text. I showed him the text and he still will not believe me. I called his "boss" but I think it's his partner... And they went back and forth.. In the end, I told the cleaner that if its not going to be $100 like I was quoted, then I'm not interested. He told me my house needed a "DEEP CLEAN" but I know for damn sure it didn't. If I only want to pay for shampoo, just give me what I ask for.... STOP making it a big deal of what I need...!! I only needed a light cleaning just to show my landlord that the carpets we're professionally cleaned. I wasn't going to spend more than what I was originally quoted. He then said... You gotta at least pay $140, I said... Nope. I only have $100 on me, that's all I can pay. So after I refused service, that guy then tried to BRIBE ME... He said.. Do you have Yelp..? I said yes.. He said.. "Go on there... Give Danny a 5 star review and I will do a deep cleaning for you...." I thought to myself... Okay..?!! But I really don't need a deep cleaning.... So I just said "okay" anyway... So I timed him.... It took him 18 minutes to clean my whole upstairs, and my staircase... I went to go look... And 3 of my stains were still there... The carpet was barely touched, lightly wet.... He obviously did NOT do a deep cleaning.... He rushed and bullshitted his way around it. There is NO way anyone can deep clean or regular carpet clean a 3 bedroom house with stairs in less than 20 minutes. It takes me even longer than that to vacuum all of that..!!! In the end.... I realized it was a scam! I was already warned by other Carpet cleaning companies that the deals on groupon arnt real and that they will UPSALE me... They were right..!! This is sad,.. Everyone else.. Beware!! I gave one extra star because the guy that answers the phone knows how to talk to customers... Even tho I know it's an inside job/team effort to trick customers... (Appt timing off, invoicing for # bedrooms was off, and the cleaning /deep cleaning service had no difference). See my photos of my pictures I took BEFORE the carpet was cleaned, also the text messages from the guy on the phone quoted me $100. read more

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Horrible experience .... DONT buy their GROUPON If you don't upgrade, its a NO to clean your carpet with some or the other reason. I called these Carpet Cleaning guys before buying a Groupon for 50 odd bucks and booked an appointment for Saturday 11:00-1:00. I confirmed on fine details to ensure I dont miss anything and they told me that yes, it will be a steam cleaning but for heavy soiling they charge extra which I said is fine since I keep it pretty clean and wasn't my case. On the bright and sunny Saturday(which I would have enjoyed on the beach otherwise) I called them at 10:30 AM in the morning to confirm everything is on the track but Whoooaaaaa ....I got an answer that we provided an arrival WINDOW not 11:00 to 1:00 as time of appointment..... Fine !! This is where it all starts, at 1:00 PM I got another call saying that their pump has some issues and they need to arrange for some other vehicle so either I can reschedule or they will be able to make it at 3:00. Since I had wasted my Saturday already, I decided to wait further and agreed for a 3:00 PM. After coming to my place they said that you need to pay extra for the soiling on entrance since it needs a deep clean. I decided not to do that and asked them go ahead with normal clean/deal that I had. Since they realized its a Groupon with $45 bucks and I ain't upgrading, they started to say let us see how to manage the clean. After 5 minutes of in and out trips from my apartment they said that their equipment is not mobile and it will be CHALLENGING to clean your carpet. Their truck doesn't have that long pipes to reach the apartment. I do suggested them to use balcony but they said no it wont work without providing any solid reason. WHAAAT ..... Really !!!!! They said you can call Groupon and get your refund... I would say if really your equipment isn't mobile and cannot reach apartments, you should mention this in your Groupon. At-least when I am calling you twice to book and appointment, ask such questions then. Horrible experience !!!!!! I never ever thought of such unprofessional response. Since I decided not to upgrade, they just gave me a crap enough reason and ruined my Saturday .... Beware guys. think twice before calling these unprofessional people. read more

Very bad quality and the guy who came to my house was super dishonest and shady. Logistically a nightmare to reschedule. So overall, a very negative experience. Our last carpet cleaning company was so much more professional and effective. Will never use this company again. Beware! Got a Groupon for a carpet steam and made appointment with them. Appointment was at 9, didn't arrive until 9:50, causing me to almost miss an important meeting. One guy try to up sell and told me if I want the stairs cleaned, it be $4/step and each room would be $50 for deep cleaning. This pricing was 50% discount and had to be paid on top of the 50 Groupon I purchased. So a one story carpet cleaning plus some stairs would cause me around 300. Obviously he's lying because even on the Groupon it states stairs are 3/step and not 4, and 100/a room (less than 20 sqft per room) is unheard of. So I decided to just deep clean an area that had some fruit juice stain and steam clean a flight of stairs since the guys already here. I left my mom home to watch them while I had to rush to my meeting. After I got back, my mom told me they charged her over 100 dollars and the cleaning session only took 20 min). I looked at the stained area and it was still there, didn't lift a bit. All areas except the deep cleaned area was already dry (it's only been an hour). The entire area look as if no cleaning was even done. This company compare to the last company I used was significantly worse in terms of both pricing and quality. The guy's also super shady unlike the last company who was professional and thorough. read more

First off I gotta say that a Groupon deal for $49 for a 1 bedroom steam cleaning is a steal. I'm familiar with labor/construction type work and it's rough. Lots of competition I'm sure and tiny margins I bet. I saw the $49 deal on groupon and tried to buy but it was sold out. So I called directly and they said they would give me the same deal. First (very minor) issue was that they got my appointment date incorrect... but since I'm an OCD type of person I called more than a few days ahead to confirm and correct the appointment. No biggie. When the guy showed up he expressed some concern that the distance from my apartment to his van was pretty far (for hose hookup). The distance is 160' on the same floor... I don't think you can expect any better from an APARTMENT?! If this had been my old apt, it would have been over 180' plus a flight of stairs lol! Anyway he continued and said he'll make it work. I left and by the time I got back he goes "I gotta charge you $70. Too far from van blah blah blah. I could have done 2 jobs by now blah blah blah. I should have just left blah blah blah." I know it's not easy work and he / his boss are probably not making bank off these groupon deals. But the least he could have done is called me right away when he saw an issue and decided he had to charge more. Otherwise guess what, it's called freaking bait & switch. To add a little more detail, when he showed up, I offered him $10 cash to also steam clean 3 area rugs. Since he now wanted $70 I just paid him $70 all in and he did go ahead and cleaned those rugs. BTW - the apt was completely empty and we had vacuumed before he got there - so actually I'd say it should have been one of his easier jobs! Overall I'm pretty much ok with $70 for the job including my rugs. Otherwise I would have made it an issue and not pay him. But I think the company as a whole should be more up front and not have their guys jack up the price at the last minute without giving the customer a heads-up. And yeah I don't think it's a good idea to be offering these $49 groupon deals if you can't turn a profit AND feed your guys. Oh yea one more thing - he tried to use my laundry hose bib for his water hookup and for whatever reason could not (well I know the reason..IT DIDN'T FIT!). He ended up using the toilet and left a puddle of water plus dirt stains all over toilet for me to clean up. Also he didn't screw the washer hose back on tight and kept the cold water bib turned OFF. So for a hot minute (well, cold..) I thought my washing machine was broken. Then when I turned on the cold water it went everywhere and I thought he broke the hose lol. NICE! Shoot.. why am I giving 2 stars and not 1 again? =O [edit] I actually changed my rating from 2 stars to 3. I think I would pay $70 again for this type of cleaning (but I'll probably go with someone else next time). This was steam clean using water ONLY - no chemicals or shampoo at all. So carpet still had some minor stains but I was ok with it for the price. Just did not like the bait and switch at all. And the mess left behind for me to clean up. read more

I called and asked about the Groupon deal for $49 for up to 1,000 sq. feet, I explained I live on the 3rd story and I asked if there would be any issues or extra charge with that, I was told it wouldn't be a problem at all. My appointment was set up for 3pm-5pm and he calls me at 8:30 AM to see if he can come within the next hour because he had cancellations, I explain I cannot accommodate that time. Talen gets to my apartment around 3:20 and right away starts complaining about me being on the third floor and how he charges $25 extra for each floor, so he's basically saying I need to pay $50 extra just because I'm on the 3rd floor. I tell him that I asked if it was going to be an issue when I called to book the appointment and I was told it was no problem and no extra charge. He says he won't charge me "this time" only because I saved him some money by not purchasing on Groupon (groupon collects some interest on all purchases) He then tries to up sell me to the $150 steam cleaning because he says the steam clean deal I saw on Groupon is only for steam clean, and it does not include shampoo. I let him know that I am not going to pay $150 for shampoo and I also tell him I saw a lot of people complain about the up selling when u arrive to the house and he kind of laughs and says ok, we can do it for $99, at this point I was okay with paying the $99 and he started to set up. He shampoos and steam cleans my entire 3 room and hallway apartment in 20 minutes! I felt it was very rushed, he was trying to get out of there and as he was steam cleaning he was banging into all my furniture! It took about 24 hours for the carpet to dry completely, I don't notice a huge difference compared to using a bissel steam cleaner but it does feel a bit cleaner and looks a bit brighter. I do not smell the fresh scent some people mentioned in other reviews. I get a call the next day from Darko and he was extremely professional and nice, he was following up with me about my experience with the services. I explain the whole situation to him and he is very apologetic and says he will make sure his doesn't happen again. Because Darko called and really sounded concerned and interested in my feedback I gave an extra star. read more

Kyle is a top professional. And super nice and helpful. I don't normally write yelp reviews but I had to for Kyle as I was blown away by his customer service. He was event thing all the reviews say and more. Sadly I had watched YouTube videos on how to fix my white wool carpet BEFORE I contacted Kyle. And I made my white carpet a thousand times worse. I wish I had contacted KYLE before trying to clean wool carpets myself. I highly recommend Kyle. A true gentleman. read more

I wanted to really give this company high reviews because Tale seems like a nice person. I set up an appointment with Tale over the phone and was told that I cannot avail the yelp promo of $69 for $179 service because my carpet needs deep cleaning. And since the price that was given to me was about 30-50 dollars cheaper for deep cleaning than the other places (I know it was only thirty - fifty dollars but I thought that the great reviews was a big plus), I picked All Pro. I had an appointment one morning which Tale had forgotten about and he was very apologetic. Although I did travel very early in the morning with my children to meet him at the house for the appointment, I was okay to wait for him for 3 hours. I was just excited to get the carpet cleaned. I must admit that the high traffic areas weren't pretty and that is the reason why I needed professional carpet cleaning and but I should have been told after assessing the place that they would not come off or need more treatment. So after the whole 2nd floor is done, he told me to look and when I told him the high traffic areas were still dark, he told me that they would never come off. I was going to say just don't work on the 1st floor, but he'd already started. The living room also was not better. For almost 200 dollars, It only looked like it was only vacuumed because the high traffic areas looked the same-only wet. read more

I have nothing but stairs around my home, so you can only imagine how often it gets dirty. I finally found a company that responds quick, comes on time, and does an amazing job. I highly recommend Nate he's awesome! And I'll Continue to make my appointment for every two months. read more

Amazing service. Had a deep carpet cleaning done. Got a Groupon for steam clean only but they upgraded for some extra charge. Carpet looked much better after the finish but some minor spots were left. Would highly recommend them! read more

This Company is AMAZING! We recently moved into a rental house in Fremont and the carpets were SO BAD! This company has a standard steam cleaning for $89 dollars but Talen was very honest and told us that he would have to treat the carpets in order to get all the dirt and bacteria out of them. The price for this service was $175.00 which was totally worth it. This is a family business and Talen is very professional and left the carpets looking unbelievable. We moved into a 4 bedroom 3 bath and the entire service took about an hour & a half. The carpets were slightly wet for about a day after the cleaning so try not to walk on them to much. It also makes the job easier is the carpets are vacuumed before they arrive. I highly recommend this service if you live in the bay area. read more

Do not believe the other reviews , they were bribed , do not use this company , mike left our carpet worse than it was , all he did was spread water on the carpet and left it soaking wet , we had to re do the cleaning ourselves , he hasn't started the job and was already upselling us for the deep cleaning for $244 ! What a scam ...do not use this company ! read more