James did a great job cleaning our couch. We had a a urine stain that he was able to get out. He worked with me on my tight schedule and was able to fit me in on the same day. Thanks James! They might be a little more on the expensive side, but I was pleased with the reliability and level of service. read more

This company has helped us twice now. We have pets, we love our pets, we have friends with pets, sometimes pets have accidents. Every single time something happens that's beyond what we are able to handle, we call Platinum Carpet Cleaning. They are affordable, reasonably priced, and just generally knowledgeable and good people. Definitely recommend. read more

PLatinum carpet cleaning did an outstanding job on my house! They cleaned both sets of stairs in my home spotless! I thought I could never get them to look brand new again! Each bedroom was done with detail and care. They were very careful. My house smells so clean. I will definitely have them come back. Best cleaners I have had. Love that it's a family business. Very nice to work with! read more

Platinum Carpet Cleaning - Carpet Cleaning Near Me

On time,easy, looks great! Friendly Carpets looking amazing. Father and son team do a fantastic job read more

James and his son cleaned all the carpets in my house, including restretching the carpet in one room. Scheduling the job was easy, they showed up on time, and did a great job for a reasonable price. I'll be using them again! read more

James was great to work with. Took out a stubborn stain from my carpet and did a great job on the stairs as well.

These guys came out in November to clean my couch. I had already paid for another company to do it but they didn't do very well so we needed someone to clean it again. I'm very impressed with the job that was done here. I'll for sure be back periodically to have them clean my couch again! And maybe my wood floors too next time...thank you for such a job well done. read more

Customer Service from the beginning to the end was outstanding! We needed carpet restretching in a few areas, and Jacob returned my call and got me a quote right away, while several other vendors didn't even return my call. We were able to schedule for the same week. And price was fair. Francisco came out to do the work. He was prompt, polite, and professional. He worked quickly and it turned out beautifully! I highly recommend this company for all your flooring needs. read more

Platinum Carpet Cleaning - Before carpet restretching - Carpet Cleaning Near Me

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amazing service, communication and work! high recommend these guys. Couldn't be happier!

They answered the phone personally and was on time for the appointment. They were professional and respectful of our home. They were knowledgeable and did a fantastic job. I will use their service again in future. read more

I am so happy with the service and quality that I received! They were so kind and respectful from the start and they did such a wonderful job! Great communication as well! I found Platinum Carpet Cleaning via a Google search after a horrendous moving experience from LA to SJ. All of my furniture arrived filthy and/or damaged to some degree. My sofa (which is 90% why I hire professional movers in the first place) is cream-colored fabric, and one arm was delivered BLACK, with every edge, corner, and cushion filthy as well. James at Platinum Carpet Cleaning made it look brand new! He also cleaned up my cream-colored fabric headboard that also arrive with black filth all over it. I will absolutely call them for my next furniture/carpet cleaning needs! read more

Platinum Carpet Cleaning - Carpet Cleaning Near Me

I don't know why I waited so long to call James! This service was fast, affordable and easy to coordinate. All it took was a call (less than 5 mins) to get a quote and service scheduled. From there, I received all communication via text. I'm so happy now that my carpets look and smell brand new. James was friendly, knowledgeable, and highly professional, and I know I will definitely be calling again in the future. read more

Platinum Carpet Cleaning - clean carpets in less than 90 mins! - Carpet Cleaning Near Me

James and company do exceptional work, and offer best practices in their field. Always professional and knowledgeable in business and in their trade, I can trust Jame's insight when I have a question; he will have a solution! I use Platinum repeatedly for my real estate company, and highly recommend them. read more

James was awesome!!! I contacted him yesterday due a really bad odor coming out from our carpet. Spoiled milk and maybe something else spilt on it and the smell was horrendous. I first tried all the DIY's tip that I could but none of it seems to work. I called James close to 6pm and he was nice enough to schedule us for next day appt. This whole thing affected our masters bedroom that's why I need someone to come out asap! When James and his son arrived, he explained everything that he'll be doing. He was professional but friendly. I even asked him to remove a small portion of stain in my son's room that wasn't part of the deal to which he said "no problem". I highly recommend their service to anyone who needs carpet cleaning at a very reasonable price but gets the job done beyond your expectations. Our carpet now not only looks new but with fresh linen scent! I can finally have a good night sleep in our room. Thanks James!!!! read more

Platinum Carpet Cleaning - Masters bedroom. The portion where the bad smell was coming from was on the right upper corner where a small fridge was situated. - Carpet Cleaning Near Me

I have used Platinum twice in the last couple of months for their deep cleaning at my two rentals. They did a great job, and both tenants were very satisfied with their work. James is easy to deal with and communicates well. And their pricing is fair. I will use them again. read more

Perfect Service! Jacob from Platinum, cleaned my couch. First time cleaned in 10 years. I am so pleased with the service . In pictures still wet from cleaning , but couldn't wait to give this review ! I would definitely recommend this company to everyone. Thank you Jacob!! read more

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James and his son did a great job cleaning my carpet. They are professional and arrive on time. My carpet now is very clean. I highly recommend their service. read more

They were Fast, punctual, and very good job at cleaning our carpet! 10/10 will recommend!

2 years ago, as I was searching for a carpet cleaner on Yelp, the great reviews for Platinum carpet cleaning got my attention. And now again, I called and it was James who got my call, he even remembers my name. what a great way of dealing with customers! James and his son did a great, amazing job on our carpet. They are so professional, arriving on the appointment, on time. Thank you so much for your great carpet cleaning job, James and son. I will surely recommend you with our family and friends. read more

Great service nice guy can't wait to get my carpet dirty to call platinum again. You get what you paid for make sure to call platinum carpet cleaning! read more

Platinum Carpet Cleaning - Like new - Carpet Cleaning Near Me

Purchased a couch off the floor room. It was beige and very dirty around the skirting at the bottom. James and Jason came out within a day and did a fabulous job! The couch looks brand new! They were able to remove all the dirt around the skirting. I am very pleased with the result! Will definitely be a repeat customer! I highly recommend! read more

If I could give 10 stars I would. They were professional and very friendly. They were very kind to all my animals. I had a ton of carpet stains, and I mean it. The carpet looks brand new now, except for maybe 1-2 spots. I really really love the work they did! Highly highly recommend! They may be a little pricey, but worth every single penny. read more

It was very easy to communicate with James and he got out a very very stubborn cat urine issue from a couch.

Platinum did a great job with our carpet cleaning! They are very professional. We will definitely hire them again!

We really liked the service we got from Platinum Cleaning. We had three carpets cleaned and these men were very professional and on time. Our appointment was originally in the afternoon. We would have preferred in the morning but it was on short notice so we made it for 4:00 in the afternoon. They said if there was a change they would be able to do it earlier they would let us know. Next day they called and said they could do it at 8:00 AM instead. That helped us out a lot. The carpets look and smell clean and fresh. I would recommend this company. Also, he mentioned they also clean tile and grout so we may call them out again soon. read more

Platinum Carpet Cleaning - Family room carpet just cleaned. - Carpet Cleaning Near Me

All around great to work with, very professional. From initial interactions to get quotes and scheduling, James and his team are responsive, honest, reasonably priced, easy to work with. James and Jacob were punctual on the day of service. They did a good assessment of a couple stain spots which could not be completely removed. Upstairs bedrooms and the stairs carpets are now cleaning than when I moved in. Took a couple of hours to get the job done, as estimated. Transparent pricing, with a receipt. Highly recommend. read more

We were considering replacing our 30-year old carpet but thought we'd try getting it cleaned first. James made it look so much better than it did. read more

Great service! Our floor is nice and clean againWe'll definitely use their service again next year read more

Platinum Carpet Cleaning - Great service! Our floor is nice and clean againWe'll definitely use their service again next year - Carpet Cleaning Near Me

nice job with carpet cleaning. On time and good communication. Left the carpet and looking great. Price in line with other carpet cleaners

James and His son did a great job on my tile/grout cleaning. It looks great! Platinum was on time, courteous, and very friendly. They installed corner guards/floor coverings so not to mar the walls & floors with cleaning equipment. If you want a professional carpet cleaning and tile cleaning, please call Platinum Carpet Cleaning, they are really great company! Doug read more

James was the first person I called when I was searching for a cleaner. My wife and I agreed we were over due on a cleaning. We searched, clicked and called. James greeted us, asked what we wanted. He offered multiple services that are AFFORDABLE. We went the basic plan and we were amazed with their work. James and his son explained everything they were doing. They took their time and nothing was rushed. I'm very pleased with their service. Everything was about an hr from prep to finish. They have the right tools to make sure your house is safe. They even provided shoe covers so you can walk in your home while it dries. I will continue to say it, Support family businesses! Use their service, you won't be disappointed. read more

Platinum Carpet Cleaning - Living room - Carpet Cleaning Near Me

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James did an awesome steam carpet cleaning at my place. He was punctual and everything went as he explained. James takes seriously the job of cleaning the carpets, now the carpets look very clean and the stains are gone! Price is reasonable and their availability is super! James also does carpets repair. I highly recommend this company. They are very professional and courteous and their service is super clean read more

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On Monday Feb. 10, 2025, called Platinum Carpet Cleaning to clean 3 bedrooms (all larger than the standard bedroom size) and a very long hallway. They provided me with a competitive quote. I agreed and we schedule to do the carpet cleaning for Wednesday Feb. 12, 2025 at 11:00am. James and his worker arrived on time. Performed the cleaning within 1 hour and 30 minutes. The carpets came out great. The hallway carpet which had alot of dirt/grime/stains came out like the carpet was brand new. I wish I took before and after pictures so others can really see the difference. I highly recommend Platinum Carpet Cleaning and will use them again. read more

Platinum did an awesome job with our carpet stretching and carpet cleaning! They were friendly, responsive, and helpful in getting our job completed quickly & on time. We would highly recommend them! read more

James and his team did an excellent job for us, by God's leave. They came by our home, picked up our area rugs cleaned them professionally and perfectly and then delivered them back to us, just as scheduled, God's gift. They are responsive, professional, honest, kind and very well priced for the job they did. We highly recommend them to everyone! read more

I needed the carpets in 2 rooms, stairs and the hallway cleaned. Called on Tuesday and was able to get an appointment in the same week. Guys were on time and very professional. Carpets came out super clean! Definitely happy with the quality of work. Cost was also fair and totally worth it. read more

James arrived on time and explained clearly what he would be doing to clean the carpet. We also discussed what the options were for cleaning my sofa. There was no pressure to have him do it. He completed both in a timely manner. The carpets and sofa look great! read more

From the initial phone call to the end of service, James was 200% on top of communication, setting proper expectations, and delivered the highest quality of service and care. In fact, he overdelivered and made our experience with him a very happy one, as he strived to create trust through honesty and integrity, where so many other vendors fail(because of their greedy nature of seeing how much anyone would be willing to pay based on where they live). James, however, is just plain honest and down to earth and he makes you feel at ease to work with. The carpets were cleaner than we expected, and James and his crew got out stains we thought would not come off. Our satisfaction is beyond the 5 stars here and we will be using James again on a regular basis. He's now a permanent contact in my phone. Platinum Carpet Cleaning is the best out there! read more

Excellent quality of work with a reasonable price! Will use their service again in the future.

Efficient and professional service for a reasonable price. Did a good job of removing stains from the carpet. Would recommend and use and again. read more